Fantastic service! While this is not my regular dealership I got a tire pressure warning light while on a nearby freeway so I pulled off and did a search for Volkswagon service. Even though they were very busy the service representative came out and checked my tires, showed me how to re-set my tire pressure indicator and even gave me a VW tire pressure gauge! Highly recommend!

Bought a certified pre owned ‘24 Jetta with 16k miles on it and got 4.09% APR. The price was $21,470 before tax and dmv fees. The whole experience lasted five painful hours. If we were in a position to wait a little longer we would have bought somewhere else. I recommend buying elsewhere or at least clarifying hidden fees over the phone. About 20min into the conversation they told us we needed to purchase two features that we did not want: some kind of coating for the paint and an anti theft device. The mandatory “upgrades” were $1k each. The actual price came out to $23,470. After about two hours of back and forth they lowered it by $300. The price still seemed fair even though they added hidden fees so they ultimately got what they wanted and we mostly did. We spoke with three salespeople and didn’t really feel comfortable with any of them. They all spoke negatively about each other. Weird vibes. Only giving this a two star review because the finance guy was awesome. Promote that man.

I traded in my car to them. They resold the car. The dealer did not do the DMV paperwork. The person who they sole the car to did not do the DMV paperwork. This person who has the car now is running around breaking all kinds of laws in Southern Cali. The police came to my door saying the car was in a high speed chase. No the car is in Northern Cali breaking laws there now. They need to be investigated but DMV or anyone else will listen. I call them many many times and nothing. They can not be trusted to do the right thing

I bought my car from this dealership in April. I had a problem with them right away about a backup camera that was not installed correctly. It took about six weeks for them to reimburse me to correct the problem that another dealership had to fix. . And that was after numerous emails and texts. They kept denying the problem until I gave them a bad review Now I have a new problem that i realized about a month after buying the car. The front bumper is loose and coming off. I pushed it back on and it stayed on temporarily. It’s become more frequent so i took it to a body shop. There is a part that’s broken off and it doesn’t stay on. The body shop found it was held on with zip ties. It was listed on car fax as to never being in an accident but the dealership must have seen the zip ties when it was brought to them. It has the same scrapes on the bottom of the bumper as any other sedan, but this is excessive if the bumper is coming off! Now it’s costing me an extra $1000 to replace the bumper. Don’t trust this dealership or anything they say to you. They will lie to you with a smile! Yes I should have done more homework and checked out the dealership besides checking out the car!

Big Scam dealer sold me the insurance before I sign up JAN 7TH, 2024 and told me Tires, Rims and windshield All covered. BUT NOTHING IT'S COVER CHARGED ME ALMOST $300/MO FOR NOTHING. 2 or 3 days ago My windshield hit by a rock when I was on Freeway. I was at VW PUENTE HILLS AUG 6 AND AUG 7, 2024 waiting for almost 4 hours, to get insurance approved to replace my windshield but it's not cover ( It's cover for fix not replacements ) The financial service manager is no longer there so they can't do anything WOW. BIG SCAM!!! The Sale Manager Mahdi VERY WORSE PERSON I NEVER DEAL WITH.

Big Scam dealer sold me the insurance before I sign up JAN 7TH, 2024 and told me Tires, Rims and windshield All covered. BUT NOTHING IT'S COVER CHARGED ME ALMOST $300/MO FOR NOTHING. 2 or 3 days ago My windshield hit by a rock when I was on Freeway. I was at VW PUENTE HILLS AUG 6 AND AUG 7, 2024 waiting for almost 4 hours, to get insurance approved to replace my windshield but it's not cover ( It's cover for fix not replacements ) The financial service manager is no longer there so they can't do anything WOW. BIG SCAM!!!