Proctor Subaru

Proctor Subaru is super friendly, efficient, and knows how to treat customers. I drove in, parked my car and walked into the service office. I was immediately greeted (at the very end of the day) with a s how to treat customers. I drove in, parked my car and walked into the service office. I was immediately greeted (at the very end of the day) with a smile and was given 100% attention while I talked to the service specialist, Jason. He was very clear about what they would be doing with my car and answered all of my questions with simple honesty and in a way I could understand. (I'm not very knowledgeable about cars.) Since I went at the end of the day I had planned on leaving my car there. When I came to pick it up the next day after work, my car was more than ready. They had not only done all of the discussed service, but they had washed my car! Proctor Subaru rocks! More

My Subaru Outback was due for an oil change and brake job. On my previous oil change, the staff at the service center informed me a brake job would be due by the next oil change and they were right! Br job. On my previous oil change, the staff at the service center informed me a brake job would be due by the next oil change and they were right! Brakes were catching a bit and feeling "rough". I made an appointment and brought my car in on time. The very polite and pleasant young man who shuttled me home should be commended and Jason, who did my paper work is to be commended also for his prompt attention. Within 30 minutes of getting home he called me to let me know exactly what needed to be done and how much it would cost and how long it would take. They finished the work ahead of schedule and Sam (i think his name is Sam?) picked me up promptly to get me to the dealership. I love how quick and efficient they are at the Service Center. And i love that they let me know ahead of time what may be due in the near future since that helps me plan for the expense! I also find the Dealership is always pleasant, clean and has a very comfortable waiting area. More

To make a long story short, I drove 200 miles to buy my Subaru because of the selection, color and price I wanted. Proctor Subaru beat their competition by over 2k. From my 1st contact with Proctor Subaru Subaru because of the selection, color and price I wanted. Proctor Subaru beat their competition by over 2k. From my 1st contact with Proctor Subaru which was Abel (through the internet) to Tony who showed me the cars and trusted me with his life through the test drive to Dave who crossed the T's and dotted the I's and handed me the keys to my new car in around 90 minutes, I salute you. I can't say enough about the professional way they handled my business and made me feel like family. I not only bought a Proctor Subaru but gained friends. Thank you for the best car buying experience of my 61 years. More

Did my first scheduled service. They went out of their way to make it easy. First they fit me with a later appointment than normal since I live 2 hours away. Then when an emergency came up they allowed me way to make it easy. First they fit me with a later appointment than normal since I live 2 hours away. Then when an emergency came up they allowed me to move it back yet another hour. Never any fun waiting for service but they had wifi access so that I could get some work done. It's a small thing but I appreciated having good teas on their complimentary tea/coffee stand. More

Wife purchased Subaru Outback from this dealership earlier in Dec '12 Suggested I might consider trading my Toyota Twin Turbo Supra for an Outback. Began research and made online contact with Proctor earlier in Dec '12 Suggested I might consider trading my Toyota Twin Turbo Supra for an Outback. Began research and made online contact with Proctor Subaru sales Rep Hank Smith 12/31/12. Made initial visit to the Subaru dealership 1/2/13. Ron Modzeleski greeted me in a friendly manner and asked if he could be of help . Made me feel welcome. Said I had made online contact with Hank Smith, and Ron took me right to Hank's office. There, Hank continued from our online contact with further consideration of Outback possibilities. Said he had a couple on site that might be of interest. Looked at them and became interested in a Cypress Green 3.6 Limited that someone had ordered earlier, but had decided not to buy. Took a drive and began to think that might consider buying this one. After we returned to the office talked further, but began to feel might not be able to get a trade on my Supra that was the least I could consider. Through Hank met Will Benedicks, Dir of Finance, who talked to me about my Supra. Said would do some research and get back. Decided to return next morning and see if something could be worked out. Next morning the Service folk looked at my Supra, and Ron took a drive in it. He returned with a smile on his face and said it drove great. Next Will took it out, and came back to sit down with me and discuss what he felt they could offer. When he stated the amount, I agreed, and the transaction moved back to Hank and David to close out the purchase of my new Green Outback. All went smoothly and Hank was great! In my experience with the Subaru dealership Staff, they were positive, friendly, professional, and responsive. Highly recommend. Thanx to you all. More

My wife and I were traveling from our home in Cape Coral, FL to Ohio, by way of Tallahassee. Upon stopping at our hotel, we noticed a strong odor of anti-freeze from the front of our 2005 Subaru Forester. Th FL to Ohio, by way of Tallahassee. Upon stopping at our hotel, we noticed a strong odor of anti-freeze from the front of our 2005 Subaru Forester. The next day I contacted Proctor Subaru and spoke to the service consultant, Jason Graver. I informed him we were passing through and had a problem. He asked that we immediately come into the service department. We were informed that there would be a $45.00 charge for inspection plus additional charges for the repair. The $45.00 charge would be applied to the repair cost. I was expecting to have a significant expense such as a replacement radiator installed. I was quite surprised when I was informed by the service manager, Jim Lutz and Jason Graver that the only problem was a loose hose clamp on the lower hose and that there was no charge for the repair. What a relief! We were treated professionally at all times by everyone involved and we were on our way with a minimum of delay and fuss. It is this kind of support that endears my wife and me to Subaru. I sent a message to Subaru describing our experience, More

This is the way to do business! Professional people who This is the way to do business! Professional people who care about their clients. My 2012 Forester was priced right and the experience was the best. This is the way to do business! Professional people who care about their clients. My 2012 Forester was priced right and the experience was the best. Frank Johnson took the time to LISTEN. From the first visit to driving away with my new car, Frank made sure the process went smoothly. More

The 2013 BRZ #166 of 6000 I purchased sight unseen from Proctor is everything I wanted and more. The car is performing above the present level of all competitors in this classification of cars as the enti Proctor is everything I wanted and more. The car is performing above the present level of all competitors in this classification of cars as the entire world of car magazines said it would. I have owned an X1/9, Porsches, BMW’s, Acura’s, Supra’s, and still own 2 Miata’s and 166 has me in love with a car for the first time. The wait since 2009 for this vehicle had me crazy at times with all the push and pull from Fuji, Toyota, and Subaru on what the final outcome would be. WELL worth the wait for my first Subi! All the Hyundai, Ford and Infiniti folks who are quick to say this car is not THE “real deal sports car marque” just have not driven one. This car feels more like an extension of your will to drive than any vehicle I have ever been in. The entire vehicle buying experience @ Tallahassee Proctor Subaru’s sales, (THANKS HANK!) and service team made this an absolute vehicle dream come true for me. Despite the fact that I was desperate to own one of these cars Proctor never tried to take advantage of my situation. I have no idea how these folks act when you try to comparison shop. But I know they treated me more than fairly while knowing I was going to buy one of these cars. More

After deciding on the Forester, we called around looking for our best option. Everything was negotiated by email/phone. Our salesperson, Abel Correa took care of everything. Made the 2.5 hour drive to pick for our best option. Everything was negotiated by email/phone. Our salesperson, Abel Correa took care of everything. Made the 2.5 hour drive to pick it up and everything went smoothly. Forester was detailed and ready when we got there. Easiest purchase we ever made. Abel even made a follow-up call to make sure that everything was OK. We will definitely go back. More

We had a very pleasant experience at Proctor when purchasing our new outback. Frank was very helpful but not overbearing during the process. He allowed us sufficient time to drive the car and evaluat purchasing our new outback. Frank was very helpful but not overbearing during the process. He allowed us sufficient time to drive the car and evaluate the options while providing needed guidance. Once we made up our mind the dealership did what they could to quickly complete the sale and turn the car over to us! We have really enjoyed the outback and Frank has continued to stay in touch to make sure everything is still just as it should be! More