Proctor Subaru

From the VERY POSITIVE experience of buying my car from Abel Correa, and his personal attention to helping me through all the technical innovations of the car step by step, to the personable attention of J Abel Correa, and his personal attention to helping me through all the technical innovations of the car step by step, to the personable attention of Jason Graver the last time I took my car in for service, I am totally impressed with the caring and efficiency of the Proctor Subaru operation. They seem to be alert to what the customer wants and they carry out the services in a very reasonable time. The waiting room is very inviting and offers nice amenities. My car runs perfectly and I attribute it to the care I received from Proctor's Service Department. It is such a pleasure to deal with people like Jason and Abel!!! More

I had a great car buying experience in May 2013. Ron was extremely helpful and he explained every aspect of my car to me. The dealership's atmosphere is welcomeing and inviting as was Ron's personality. He extremely helpful and he explained every aspect of my car to me. The dealership's atmosphere is welcomeing and inviting as was Ron's personality. He followed up with me a few times after my purchase and Proctor mailed me delicous cookies as a thank you. I love my car and have been nothing but happy with it. I highly recommend this dealership and Subaru! More

Family owned dealership goes over the top to keep customers happy. Friendly staff always ready to help. Great service...on time...washed car when you pick it up. customers happy. Friendly staff always ready to help. Great service...on time...washed car when you pick it up. More

I’m a recent move to the area, coming from South Florida. I went in to have an oil change on my 08 WRX. Came in expecting about an hour and a half to two hours of wait (typical at a dealer for me in South Fl I went in to have an oil change on my 08 WRX. Came in expecting about an hour and a half to two hours of wait (typical at a dealer for me in South Florida). I waited in their very comfortable and CLEAN waiting area, drank some coffee, watched some news on their TV, and before I knew it Jason was coming in to let me know my car was ready in just under an hour. I had just taken my car through a series of rough road trips and it was filthy. I was planning a trip to the car wash next. But I was surprised to find that not only did they inspect the rest of the car while doing the oil change (passed with flying colors), they washed it for me to! I almost didn't recognize it. Fast, friendly, and going the extra mile. That’s service at a dealer, finally! More

I was in on a Saturday, and I received excellent service because my nearly new Proctor-purchased vehicle needed an "order" item, which, naturally, could not be ordered until Monday. Jason took care of all because my nearly new Proctor-purchased vehicle needed an "order" item, which, naturally, could not be ordered until Monday. Jason took care of all of those details, but also set me up for a loaner car to drive while we waited on the order item. In my book, that is excellent service. More

Our family was making a trip to the beach last weekend for a combined outing/birthday celebration. My younger son, who has my prior Outback (I recently purchased a new one from Proctor, which I love as m for a combined outing/birthday celebration. My younger son, who has my prior Outback (I recently purchased a new one from Proctor, which I love as much as my prior one) was planning to join us a day after the rest of the family. He happened to drop by our house the day we were leaving and in riding in his car I noticed a distinct hum from the rear of the car. Since I didn't want to have him driving late at night on the back roads of Florida in a vehicle with a potential mechanical problem, I suggested he drop by Proctor immediately to see if it could be checked out. Jason Graver of your service department had the vehicle checked out and a problem was identified with the rear hub (as I had expected). The car was serviced immediately that afternoon and Nic (my son) made the trip safely. I have to commend you excellent service given, especially since he was basically a drop-in customer. This is typical of the service i have received previously and the kind of service I have come to expect and is one of the reasons why I have become a faithful Proctor Subaru customer. Keep up the good work and pass along my appreciation to Jason and the service staff for their excellent work! Frank Nearhoof More

I submitted an online request for assistance and was promptly contatced by Jessica Harris, of the Internet Sales Department. She called me on the phone and I set up an appointment with her for a test d promptly contatced by Jessica Harris, of the Internet Sales Department. She called me on the phone and I set up an appointment with her for a test drive. Upon my arrival, she asked me what type of vehicle and options I was looking for and showed me everything that was available and met my requirements. She was not pushy in any way and very understanding of my needs. Unfortunately, they didn't have what I was looking for in stock that day. Jessica continued to communicate with me via email and let me know as vehicles came up that met my criteria. Finally, they got in the exact car that I was looking for. We had a pleasant negotiation and I received a far price for my trade in. Jessica Harris made my car buying experience great. I highly recommend her and the Proctor Subabu dealer in Tallahassee if your looking for a great deal and great customer service. More

I have a leased 2012 Impeza Sport that I absolutely love. Keeping up with the service is so easy with Proctor and Jason is always friendly and helpful. He always goes out of his way to make sure you don't fe Keeping up with the service is so easy with Proctor and Jason is always friendly and helpful. He always goes out of his way to make sure you don't feel like you have been left in the waiting room at the mercy of the mechanics time table. Always a pleasure to deal with Proctor Subaru. More

Best car purchase experience of my life. Made to feel like family. Left no stone unturned, showed me literally every feature of the vehicle. Introduced to all for future service calls. Comfortable waitin like family. Left no stone unturned, showed me literally every feature of the vehicle. Introduced to all for future service calls. Comfortable waiting area with nice amenities for service. They have my business locked for life. I have already recommended them and will continue to do so. More