Proctor Subaru
Tallahassee, FL
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413 Reviews of Proctor Subaru
Great service The Proctor Subaru service department is terrific. We brought our outback in for service and we were very pleased. Very professional and timely. I def The Proctor Subaru service department is terrific. We brought our outback in for service and we were very pleased. Very professional and timely. I definitely recommend them. More
Prompt courteous service and quality results! I bought my car in 2014 from Proctor Subaru and have come in for standard maintenance and random questions and left happy every time. They show the sa I bought my car in 2014 from Proctor Subaru and have come in for standard maintenance and random questions and left happy every time. They show the same care and attention to detail that the owner would show themselves, even going as far as vacuuming and washing my car during my service appointment. Never had a bad experience with Proctor! More
Excellent customer service but. When I go here I get superb customer service and the environment really is welcoming. This is a good thing because I asked for an idea of the length o When I go here I get superb customer service and the environment really is welcoming. This is a good thing because I asked for an idea of the length of time it would take to work on my vehicle and was quoted about one hour. I brought my car in at 9am (with an appointment) for an oil change and inspection. We were still waiting three hours later and were frequently informed it would only be a "few more minutes." I had to bring my car back two days later because a patch in my tire didn't take which was pretty dangerous because I'm on the road constantly. I was told to bring it in first thing in the morning and it would be quick to re-repair. Saturday is my only day off and I live an hour away but I was there at 8am and still waited another hour and a half to fix something that should have been done two days ago. The staff is great but it really was frustrating to have to bring the car back after almost 3.5 hours and spend another 1.5 hours waiting. More
Proctor Subaru Service I was VERY pleased with my service experience. The staff was friendly, the service was completed within the time I expected, and the waiting area was I was VERY pleased with my service experience. The staff was friendly, the service was completed within the time I expected, and the waiting area was pleasant. I appreciate the extra details like the car wash and snacks. Billy was great to work with. More
Excellent Service Department This was my 3rd time getting work done on my car at the Subaru Service Center. Another awesome experience. Great customer service. Work done quickl This was my 3rd time getting work done on my car at the Subaru Service Center. Another awesome experience. Great customer service. Work done quickly. Love the bonus car wash too. I've recommended Subaru service center to my friends. More
Proctor Subaru Service Dept The service department at Proctor Subaru is wonderful! I was greeted immediately upon arrival & was my service (6000 mile) was finished very quickly. The service department at Proctor Subaru is wonderful! I was greeted immediately upon arrival & was my service (6000 mile) was finished very quickly. They even washed my car inside & out. I will definitely continue taking my new outback to Proctor's for service. More
Awesome car-buying experience for me I enjoyed spending time at Proctor Subaru, and had such a hard time deciding between the Outback and the Forester. Frank Johnson (sales) spent time wi I enjoyed spending time at Proctor Subaru, and had such a hard time deciding between the Outback and the Forester. Frank Johnson (sales) spent time with me, and didn't seem to mind me crawling in the cargo hold of showroom vehicles. So amiable, not in any hurry, no pressure.. and I've never enjoyed a test drive more. --- when I finally decided on the model, we came to an agreement easily, as he worked quickly to bring the 2015 Forester within my budget. I've never felt better about a purchase, and it was easier than a trip to the grocery store. I should also point out that Ron Modzelewski, Business Manager, was adept in explaining warranty options, and the paperwork for signature. Billy Swindell in Service was extremely efficient, and I look forward to seeing him for regular maintenance. Thank you Proctor Subaru! I LOVE my new car! More
Fantastic Service I purchased my new Subaru in another state and moved shortly afterward. Proctor of Tallahassee is the closest Subaru dealer to where I now work. I fig I purchased my new Subaru in another state and moved shortly afterward. Proctor of Tallahassee is the closest Subaru dealer to where I now work. I figured, since I didn't buy from them the service might not be so great but boy was I surprised. I've been to them three times now and have been totally blown away by their attitude and prompt friendly service. I can assure you that the proctor service department has generated a future sale to this very satisfied customer More
Outstanding customer service This was my second trip to have my Honda's oil changed. I am so pleased by the friendliness and professionalism of the staff. The customer waiting are This was my second trip to have my Honda's oil changed. I am so pleased by the friendliness and professionalism of the staff. The customer waiting area is really nice and pet friendly. More
Excellent service I had excellent service and was very pleased with the outcome. In particular, Zach, Billy and the young man who drives the courtesy car went out of t I had excellent service and was very pleased with the outcome. In particular, Zach, Billy and the young man who drives the courtesy car went out of their way to be accommodating. Zach's "can-do" attitude to solve my problem was outstanding. Please let them know I appreciated their service! Ron M. who sold me my Subaru Outback 3 years ago is ALWAYS helpful, knowledgeable and friendly. More