Priority Lexus Newport News

Excellent personalized service at this dealership in Newport News VA. All my questions were answered. Chester has a good talent for finding a vehicle to suit one's needs. Newport News VA. All my questions were answered. Chester has a good talent for finding a vehicle to suit one's needs. More

Charles Barker Lexus has great folks who are very informative and not pushy with a great car. I look forward to working with these folks for many years and cars to come. informative and not pushy with a great car. I look forward to working with these folks for many years and cars to come. More

We were treated well. They gave us a chance to study features and compare to other cars. They took the time to explain the details of the car. features and compare to other cars. They took the time to explain the details of the car. More

Pauline is very pleasant, personable and knowledgeable. She is easy to deal with and went the extra mile to attend to my customer needs. My interaction with the sales, business office and associated suppor She is easy to deal with and went the extra mile to attend to my customer needs. My interaction with the sales, business office and associated support personnel was great, which made for a pleasant buying experience. I would recommend Pauline and Charles Barker to any of my friends. More

Felt the dealer was very helpful but yet not pushy. If he was pushy, I would have left the show room. He explained everything to me about the vehicle and was helpful in my decision to buy. was pushy, I would have left the show room. He explained everything to me about the vehicle and was helpful in my decision to buy. More

John was very personable and was not "pushy," a quality that would have sent me out the door immediately. He listed to our desires in a new vehicle and was able to deliver accordingly Radia is a quality that would have sent me out the door immediately. He listed to our desires in a new vehicle and was able to deliver accordingly Radia is a BIG asset when buying a new car! More

Excellent customer service! They help us to locate the vehicle of choice in a timely fashion. Virgil is a consummate professional that made the experience world class. Thank you. vehicle of choice in a timely fashion. Virgil is a consummate professional that made the experience world class. Thank you. More

The salesperson is knowledgeable, kind and informative. The salesperson is knowledgeable, kind and informative. The price negotiation is very pleasant and smooth. The sales was wrapped up in few hours at The salesperson is knowledgeable, kind and informative. The price negotiation is very pleasant and smooth. The sales was wrapped up in few hours at the dealership. A trained person was assigned to review all the new car features with me before I drove away from the dealership. More

Lexus I bought a car from Laura Carman that I never Lexus I bought a car from Laura Carman that I never even saw. Upon arriving at the dealership I felt comfortable and at ease. My son said that his Lexus I bought a car from Laura Carman that I never even saw. Upon arriving at the dealership I felt comfortable and at ease. My son said that his expectation where exceeded and that was verbatum from a 12 year old. Laura is a great asset and I will most likely buy another car from her even yhough I live in Cary, NC and have a dealership near me I made a 150 mile, 3.5 hour drive to get the car and was glad I did. Thank You Clay S. Lowder 919-810-0784 More

This was by far the best experience I have ever had with ANY dealership. The customer service was phenominal, and the car is spotless. Jim Hernandez even went out of his way to clean the leather seats on ANY dealership. The customer service was phenominal, and the car is spotless. Jim Hernandez even went out of his way to clean the leather seats on the Lexus because he wanted to ensure the car was PERFECT, which it was. Jim treated me like his own daughter during the entire transaction, and I am so thankful I had the opportunity to work with such a knowledgeable, kind manager. Besides the outstanding customer service, the car drives and smells like new and I have fallen in love with the Lexus brand:)! More