Priority Lexus Newport News

Love our new RX350!! We asked specifically for John Keck based on the experience of good friends who had dealt with him in the past, and were not disappointed. John provi We asked specifically for John Keck based on the experience of good friends who had dealt with him in the past, and were not disappointed. John provided a relaxed situation that had been (for me and for my wife) stressful in the past at other dealerships. We had looked at other premium brands, but decided that our overall satisfaction with her 2004 RX left us with no option than to replace it with another when buying time came around. We are most pleased with our purchase and found all the folks at Barker very pleasant to deal with. There was never any pressure, never anything but the desire to put us in a new car that met our needs. I highly recommend them if you are looking for a luxury vehicle. We also returned to them based on the quality service we have received on the old Lexus, and expect nothing to change in the future. More

sales experience The best car buying experience i ever had was with Mr. Renjit Oommen sales man he was very friendly to us and very dedicated to yall dealer ship .t The best car buying experience i ever had was with Mr. Renjit Oommen sales man he was very friendly to us and very dedicated to yall dealer ship .the only problem we had was the car was not clean out properly but they fix that issue More

Glad I Chose Charles Barker Lexus of Newport News The saleperson as well as the entire staff was very professional and courteous. They provided me with the top-notch service that Lexus is known for. The saleperson as well as the entire staff was very professional and courteous. They provided me with the top-notch service that Lexus is known for. My salses person, Renjit, did an outstanding job of assisting me and helping me get the perfect car for me. The finance manager, Tony, did an awsome job in explaining extended warranties, finance options, and other things that helped me make informed decisions about this piece of the process. I will let all of my friends who are looking for a car know to come to this dealership. All in all, I had a wonderful experience and I am glad that I became apart of the Lexus family. More

Great , Pleasant buying experience These 2 fine gentlemen ( Renjit Onmmen & Tony Rutherford ) made my buying experience a most memoriable and preasant one , Both were very courteous and These 2 fine gentlemen ( Renjit Onmmen & Tony Rutherford ) made my buying experience a most memoriable and preasant one , Both were very courteous and professional , They took care of all my needs and went above and beyond to keep me in my comfort zone , Great customer service ,Will definitely return again in the future , More

Thanks for the Great Service! Chris and I are elated to have met Renjit Oommem. Renjit responded to us from an online request almost immediately. He provides us with excellent cust Chris and I are elated to have met Renjit Oommem. Renjit responded to us from an online request almost immediately. He provides us with excellent customer service from the moment we spoke to him and our communication continues today. We came to the dealership hoping to get out of a lease contract and into an ownership vehicle. Well, Renjit put us in our dream car, a “Drop Top” IS 350 C Deep Blue Convertible with white leather interior. We love this vehicle. We also extend thanks to the entire team for being so friendly throughout the entire purchasing process. This is our second Lexus and we love the car, it is truly top of the line. Ask for Renji, he is thorough and will make it happen for you. We still can’t believe that we are driving in our dream car at last. We are still speechless. Thank Renjit for making this happen!!!! More

"Above and Beyond" I went online and found my car in Va, I live in the DMV area . Renjit Oommen called me back and we communicated with emails , texts and phone calls. I I went online and found my car in Va, I live in the DMV area . Renjit Oommen called me back and we communicated with emails , texts and phone calls. I just want to say that Renijit is a GREAT salesman and very knowledgeable and I loved the CUSTOMER SERVICE ! He did the paper work and had everything ready to go when he drove all the way from VA to bring me my car. I couldn't have asked for better service. I absolutely love my new car and I will definitely recommend this dealership and Renjit to all my friends , family and co-workers. Thanks for the wonderful experience. More

These folks made car buying a pleasant experience. Both Renjit Oommen and Tony Rutherford were professional, courteous and attentive. They took care of everything and explained each step of the proces Both Renjit Oommen and Tony Rutherford were professional, courteous and attentive. They took care of everything and explained each step of the process to insure I was satisfied and clearly understood the decisions being made. It made no difference that I was buying a used vehicle rather than a new one, they acted as if I was purchasing new. More

great sales experience I brought a new car from the Lexus in Newport news. Renjit OOmmen was an awesome sales person. He was very knowledgeable about the car and the feature I brought a new car from the Lexus in Newport news. Renjit OOmmen was an awesome sales person. He was very knowledgeable about the car and the features. I had a great experience and have recommended the dealership to my friends and co-workers. More

Great time This was my first time buying a used car for college and the search was stressful and took a long time. However once I found my used Hyundai Santa Fe This was my first time buying a used car for college and the search was stressful and took a long time. However once I found my used Hyundai Santa Fe at Charles barker I was sold. The customer service was great and our salesman Renjit was very helpful and made the experience a great one. More

great place I was looking for a car for my mom and found one online at Charles barker. When I got there it was on a lot in Virginia beach and I was in Newport new I was looking for a car for my mom and found one online at Charles barker. When I got there it was on a lot in Virginia beach and I was in Newport news.my salesman went to VB and brought the car to me. Thanks for all your help. More