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Priority Lexus Newport News

Newport News, VA

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507 Reviews

12831 Jefferson Avenue

Newport News, VA

23608

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507 Reviews of Priority Lexus Newport News

June 01, 2016

Great Customer Service My sales consultant Renjit Oommen made the sale of my IS 250 smooth as possible. I would definitely purchase another Lexus in the future from this dea More

by Gfelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Speller, Renjit Oommen
Jul 06, 2016 -

Priority Lexus Newport News responded

We are so happy that your sale went so smoothly. We will pass on your kind words to Renjit as we are sure he would be happy to hear them. Enjoy your IS 250!

May 20, 2016

Another satisfied customer!! I recently purchased the Lexus ES350. Beautiful car and I love it. Mo was the salesperson who assisted me with my purchase. Great guy, beautiful spi More

by lisah16
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
Jul 06, 2016 -

Priority Lexus Newport News responded

Congratulations on your ES350! We are delighted to hear that Mo made your car buying experience a pleasant one. We will pass on your regards to him as we are sure he will to hear them. Thanks for #RidingWithCharlie!!!

May 18, 2016

Mohamad Mayassi Did very good job to help us get my Rx 350 very good job thank you. he help us get the car i need, i well recommed him to all my friends.Mr mo is very nice thank you. More

by MILACUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Mayassi
May 19, 2016 -

Priority Lexus Newport News responded

Thank you so very much for sharing your experience. Mohamad truly enjoyed working with you, and we look forward to seeing you bring your awesome RX350 into service! Team Charles Barker Lexus Newport News

May 17, 2016

First Time Lexus Buyer After researching luxury SUVS, I went to Charles Barker Lexus of Newport News to look at the Lexus GX 460. I was greeted with enthusiasm by Renjit (RJ More

by NewLexusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, John Keck, Renjit Oommen, Tim Rayfield
May 19, 2016 -

Priority Lexus Newport News responded

Mary, Thank you so very much for all of the compliments to our store. The team was very excited to help with your purchase. We appreciate you and hope that you are enjoying your beauitful GX460! Team Charles Barker Lexus Newport News

May 11, 2016

First Lexus I absolutely love my new ES350 sedan. I had a wonderful experience with CBLNN. Mo was professional, personable and knowledgeable, as was Thomas Cahoon More

by sueinalexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, John Keck, Mohamad Mayassi
May 11, 2016 -

Priority Lexus Newport News responded

Thank you so very much for reviewing us Sue. It is very nice to hear that you are in love with your ES350. Please visit any time to catch up, or stop in while you are in service. Mo loves to chat with his guests when they can come in. It was our pleasure working with you Sue. Please contact either Mo, Thomas, or Tony if you need any assistance. Thank you! Team Charles Barker Lexus Newport News

May 06, 2016

Best Customer Service in Hampton Roads! Bottom Line Up Front - Best Car Buying Experience Ever! Renjit Oommen (RJ) orchestrated the perfect Homecoming for my active-duty military spouse a More

by Double R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renjit Oommen
May 06, 2016 -

Priority Lexus Newport News responded

What an awesome suprise for your wife's homecoming! We appreciate your family's military service, and we hope that Lexus coupe will service you well for a very long time. Please don't hesitate to say hi to RJ while you are in service. He can also help and friends or family that may be in need. Thank you! Team Charles Barker Lexus Newport News

May 02, 2016

Outstanding Car Buying Experience Working with Thomas Cahoon, Tony Rutherford, and Mohamad Mayassi to purchase our first Lexus at Charles Barker Lexus in Newport News was the best deci More

by ttrinh11888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Mohamad Mayassi
May 02, 2016 -

Priority Lexus Newport News responded

Thank you so much for your review on Dealerrater.com. We greatly appreciated the opportunity to work with you. It was a pleasure for us to assist you with your purchase. Please do not hesitate to contact us with any future questions or needs. Congrats on that beautiful ES350! Team Charles Barker Lexus Newport News

April 22, 2016

World Class Experience Mohamad was our salesman and even though we were purchasing a used vehicle, we were treated as if purchasing the most expensive vehicle Lexus offered. More

by Artsy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cahoon, Tony Rutherford, Mohamad Mayassi
Apr 22, 2016 -

Priority Lexus Newport News responded

We are all so happy to hear that you had a great experience. Mohamad is truly an asset to Lexus and Charles Barker. Thank you so much for the kind words. Team Charles Barker Lexus Newport News

April 16, 2016

Excellent experience even when buying an older used car Salesperson RJ was super helpful and attentive. When the car needed a little work before taking it home he immediately set me up with a loaner. Treate More

by Revilort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Renjit Oommen
Apr 18, 2016 -

Priority Lexus Newport News responded

Thank you so much for sharing your experience. We are very happy to hear that RJ and Tony took great care of you with your purchase. We also appreciate your recommendation. At Charles Barker Lexus we strive to offer the best experience in a dealership, and it feels good to know we did just that. Enjoy your new car! Team Charles Barker Lexus Newport News

April 16, 2016

Outstanding service Mohamad was our salesman and you could not ask for a better person. He was staightforward, did not try to talk us into anything and is a people pers More

by bobridd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rutherford, Mohamad Mayassi
Apr 18, 2016 -

Priority Lexus Newport News responded

Mohamad and Charles Barker Lexus Newport News are so excited to hear how happy you are with your purchase. Thank you for all of your kind words. It is a great feeling to know we have made our valued guests so happy during their purchase. Please recommend Mohamad to your friends and family if they are in need. Thank you again! Team Charles Barker Lexus Newport News

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