Priority Lexus Newport News

Purchase of a certified Lexus My wife and I bought a 2015 Lexus RX 350 on Satuday. John Keck, the Sales professional that worked with us made the process downright enjoyable. He wa My wife and I bought a 2015 Lexus RX 350 on Satuday. John Keck, the Sales professional that worked with us made the process downright enjoyable. He was affable, knowledgeable and professional. He really made a difference. We had recently dealt with a sales professional at another Lexus dealership who acted downright disinterested in us. John was the complete opposite. Thanks John for all your help! More

Most honest, professional, & low pressure dealership ever! In the last 50 years, we have purchased over 10 new vehicles from different dealerships. When we initially met with the Charles Barker representatives In the last 50 years, we have purchased over 10 new vehicles from different dealerships. When we initially met with the Charles Barker representatives we quickly realized that we were dealing with extremely professional individuals. Upon initially speaking with the Sales Manager, Tony, and then the Salesman, Patrick, we felt we were going to have an experience that we have never encountered before. We were never pressured into anything nor were we rushed in making a quick decision. Each and every question we had was answered to our complete satisfaction. Their attention to detail was indeed comforting. Our dealings with the Finance Officer, Shawanda, was the quickest we have ever experienced. Her attention to detail and ability to process our paperwork in a timely manner was remarkable. If you're looking to purchase (or lease) a classy Lexus from a top notch organization, we would highly recommend you work with Charles Barker in Newport News, Virginia. More

Best car buying experience of my life If you want a Lexus, go to Barker Lexus of Newport News,Va where you will find Mohammed. He is the very nicest man you will ever meet. Gary Jones If you want a Lexus, go to Barker Lexus of Newport News,Va where you will find Mohammed. He is the very nicest man you will ever meet. Gary Jones More

To hwhat a wonderful dealership this is. The employees at this dealership are simply the BEST. This is the second time that I have purchased a vehicle, and everything always goes so smooth. T The employees at this dealership are simply the BEST. This is the second time that I have purchased a vehicle, and everything always goes so smooth. They are very professional in their dealings. They have your best interest at heart. I was so pleased I told my sister and she came down from Richmond, Va. and purchased a vehicle also. I would go no other place to purchase a vehicle Thank you for caring and listening to the purchasers concerns and need when buying a new vehicle. See you in four years, Lord's will. More

Wahoo! Review I have always received excellent service at this dealership. Mohamad Mayassi went out of his way to make a smooth transition from the older car to th I have always received excellent service at this dealership. Mohamad Mayassi went out of his way to make a smooth transition from the older car to the new one. I will go through Mohamad for everything in the future. Tony was also a great help in the purchase and offered good advice. More

Purchase of NX-300 Lexus We had an excellent experience buying this car, The process was smooth and we felt we got a good deal. Our Sales Consultant, Mohamad Mayassi, took exc We had an excellent experience buying this car, The process was smooth and we felt we got a good deal. Our Sales Consultant, Mohamad Mayassi, took excellent care of us. We felt very comfortable with his knowledge of the car and the sales process. He patiently showed us all of the car's features to make sure we understood the technology in the car. We tend to be technology challenged so he had to explain the options carefully and sometimes a couple times. No problems as he was sincerely happy to help us. He was with us through the entire buying prospect and eager to keep us updated on the purchase of the car. The financial portion of the purchase was seamless and without stress as well. Tony Rutherford, Sales Manager, was excellent in handling the financial paperwork for us. Again they took great pains to take the stress and anxiety out of the car buying process. Finally Thomas Cahoon, General Sales Manager, also went out his way to make sure the staff took great care of us..which they did! We highly recommend this dealership when buying your next Lexus. Trust me you will not be disappointed. More

Great new car buying experience Mr Patrick Antar was superb. He explained everything associated with a new car purchase. Impressive customer service. After a test drive, Mr Antar al Mr Patrick Antar was superb. He explained everything associated with a new car purchase. Impressive customer service. After a test drive, Mr Antar also took the time to handle all the automatic and safery features of the 2019 Lexus 300h. More

Great Customer Service Just bought a car from Charles Barker Lexus. I have always dreaded buying a car because in the past I felt like a number and pretty much buy it and s Just bought a car from Charles Barker Lexus. I have always dreaded buying a car because in the past I felt like a number and pretty much buy it and so long. I can say without a doubt the service at this dealership was absolutely tops. Starting with the technology specialist Patrick Antar, who was a delight and a professional in every way. He knows his cars and is well versed in the technology of the vehicles. He took the time to go over everything from entering the vehicle to every amenity the car possessed. The one thing that impressed me was he wasn’t’t your typical pushy salesperson. Tony, the sales manager was another gem. He is pleasant and as a leader, positive and willing to help his co-workers. Last, I need to mention Shawanda. Again very knowledgeable and approachable. Thanks “Frenchie”, Tony and Shawanda. All of you are assets to this company. The Dales More

Every car buying experience with Mohamed has been exciting! We are repeat customers at Charles Barker Lexus and each experience has out weighed the previous. It is all because of Mohamed and his positive attitu We are repeat customers at Charles Barker Lexus and each experience has out weighed the previous. It is all because of Mohamed and his positive attitude and passion for providing for the needs of his customer. We value his opinion and his expertise. He makes you feel like you're important. He is patient and answers our questions and you never feel like he is just out to sell a car. He has an eye to match the car with the customer and for us it has been five Lexus purchases that we have been very pleased with. There is a saying that "clothes make the man" and for us it can be said that "the car makes the man" because every time we pull off of the lot with a brand new Lexus, we get oooos and ahhhs, and comments on how beautiful a vehicle it is and how great we look in it. We were never fond of car buying until we met Mohamed. Now it is an experience we look forward to! Thank you Mohamed and Tony for making our recent purchase even more memorable than the first! More

Great customer service We purchased our Lexus from “Frenchie”. He was very attentive to what our needs were and went over everything the car had to offer. We originally wen We purchased our Lexus from “Frenchie”. He was very attentive to what our needs were and went over everything the car had to offer. We originally went in to buy a used car but after talking things over we knew by what Frenchie told us that the new hybrid was the better choice. After purchasing he even put a bow on top of the car for pictures. Excellent salesman. And also the staff doing all of the financing couldn’t of been nicer or more accommodating. Excellent Team! More