Prestige Pre-Owned of Orange County
Middletown, NY
222 Reviews of Prestige Pre-Owned of Orange County
Sales experience It was just by luck I happened to talk to Kevin about a car I saw on their website. Kevin was extremely helpful taking pictures of the car, getting me It was just by luck I happened to talk to Kevin about a car I saw on their website. Kevin was extremely helpful taking pictures of the car, getting me the history and working with me on the final price. I do quite a few web purchases but rarely would buy a car sight unseen.... but Kevin gave me the feeling he was truly looking out for me, He took the time to explain the car ownership and worked with the local management to get the price into my range. When the car arrived at my house it was just as described and I couldn't be happier. Nice to know there are sales people out there that put the customer first. Great job Kevin! More
Got the truck I needed The car salesman I worked with was great. Got me into a truck and I drove off with it the same day. Would of been 5 stars but the paperwork took over The car salesman I worked with was great. Got me into a truck and I drove off with it the same day. Would of been 5 stars but the paperwork took over 4 hours which should never happen. More
Car problem I recently bought an 2009 RX 350 and it blew an oil cooler line. I was able to get it back to the dealer. They immediately came out and diagnosed th I recently bought an 2009 RX 350 and it blew an oil cooler line. I was able to get it back to the dealer. They immediately came out and diagnosed the problem and got it to the shop. They gave me a loaner and had my car fixed by the next morning. They also rectified the problems I had with a previous issue, see prior review, and did everything to make sure I was satisfied. Thanks to Shannon, Brian, and Joe. More
2 thumbs up I was searching online for a specific vehicle. I found it 1-3/4 hours from home at Prestige pre-owned of Orange County in Middletown NY. Mr. Kevin Lin I was searching online for a specific vehicle. I found it 1-3/4 hours from home at Prestige pre-owned of Orange County in Middletown NY. Mr. Kevin Linton was the salesman that answered my query. From the beginning Kevin communicated clearly and answered all my questions. I asked for photos of the underside; he sent a dozen; when I was satisfied I sent him a refundable deposit. Four days later when I made the trip to Prestige he had the car on the lift waiting for my inspection. When it came time to deal, I had the numbers that I wanted for my trade and the numbers I was willing to pay for the new car. Before the deal was done Kevin and Prestige came in $5 less than I had figured. The point is, what they say is what they mean. No games no misleading. Before the day was over I left Prestige with my new vehicle. Prestige's inventory is impressive. Very Clean cars. I would not hesitate to buy another vehicle from Prestige or Mr. Kevin Linton, in fact before I left I had my eye on a car that I knew would be of interest to my girlfriend. Within days they are communicating over that car. Overall a great experience. 2 thumbs up. TD More
The worst ever Never can talk to anyone ,never call you back ,I would so love the owner of this prestige car dealer call me but we know that will never happen ,custo Never can talk to anyone ,never call you back ,I would so love the owner of this prestige car dealer call me but we know that will never happen ,customer satisfaction you'll never get , More
No return calls I recently bought a car here with no issues. When I picked up the car the salesman told me there was only one key. So I went back to the service depa I recently bought a car here with no issues. When I picked up the car the salesman told me there was only one key. So I went back to the service department to see about getting another key. They told me they would get me a price and give me a call, never got a call back. I called a couple of days later about an issue with the car and to inquire about the key. I was told he had to check with the sales manager about the issue and that he had no way to get a hold of me about the key. The salesman had my cell phone, home phone and email. I gave him my cell phone # and he told me he'd get back to me. I never heard from them again. More
Great experience, Raymond Dyson holds your hand Walked in looking for a inexpensive commuter car that is reliable. Once the rep, Ray, understood my needs, he recommended a pre-owned Lexus suv with Walked in looking for a inexpensive commuter car that is reliable. Once the rep, Ray, understood my needs, he recommended a pre-owned Lexus suv with very low milage, under 10k,beautiful almost new conditions. I have since been commuting to work in the city everyday with no regrets. Ray is always very attentive and follows thru. He will make you feel you have an advocate and navigator thru the company. More
Great Experience!!! Highly recommend making your next purchase here. I am on my 2nd purchase and always leave satisfied. Jack Kasiotis was very knowledgeable and professi Highly recommend making your next purchase here. I am on my 2nd purchase and always leave satisfied. Jack Kasiotis was very knowledgeable and professional without feeling pressured to buy my 2014 GS350 AWD. He has called a few times since to make sure I am happy with the car and all is well. I will definitely be going back when it's time for another vehicle. More
Excellent Went to Prestige to look at a Mustang GT they had listed and i had a great experience. The sales rep Kelvin was very helpful and took me on a test dri Went to Prestige to look at a Mustang GT they had listed and i had a great experience. The sales rep Kelvin was very helpful and took me on a test drive that really let me feel out the car. The service manager worked with me to get a really good interest rate and i walked out with the car. Even after the car purchase Kelvin came out to make sure i was able to get everything set up with the car including setting up bluetooth and that everything was ok. Overall i had a great experience and would highly recommend this dealership. More
Great experience The Prestige Pre-owned dealership of Orange County was great, Large selection of vehicles and impressive showroom. Our Client advisor, Gabriella Rizzu The Prestige Pre-owned dealership of Orange County was great, Large selection of vehicles and impressive showroom. Our Client advisor, Gabriella Rizzuti, was great. She was very helpful to us and went above and beyond to accommodate our children during the purchase process (hot cocoa, cartoons, and snacks when it was getting late)! I would highly recommend this dealership to others! More