Prestige Pre-Owned of Orange County
Middletown, NY
222 Reviews of Prestige Pre-Owned of Orange County
Horrible customer experience I would never recommend anyone purchasing a vehicle from here. They say they will work with you, help you, and get back to you AND will not. Go somewh I would never recommend anyone purchasing a vehicle from here. They say they will work with you, help you, and get back to you AND will not. Go somewhere more trustworthy! More
Patience and customer service A+ I did my research before picking this dealership but was still leary since it was pur first time buying a newer vehicle. We went to the dealership wit I did my research before picking this dealership but was still leary since it was pur first time buying a newer vehicle. We went to the dealership with a particular vehicle in mind however my 6'6" boyfriend was having difficulty getting comfortable in the sedan. Monica kept bringing car after car to let him test the legroom. She was patient as he'd wiggle around before we'd even entertain getting in the car. This happened with at least 5 different vehicles and never were we rushed or made to feel like an inconvenience. I had to leave because our son wasn't feeling well and another older gentleman gave me the in formation I needed so I could rush out. We had to wait to find out about financing but we didn't arrive at the dealership until well after 5. Jose talked us through our payments and made everything simple. He answered any questions we had and was patient when we needed clarification. we were there for a while to pick up the car only because all of us were chatting. It was refreshing because they were genuinely happy for our family. & we absolutely love our new vehicle. More
Great car, great price, upfront considerate service, no bs Prestige Pre-Owned of Middletown, NY answered my car needs twice in two months. First, I found a 2007 C280. Love at first sight. Great car, low mil Prestige Pre-Owned of Middletown, NY answered my car needs twice in two months. First, I found a 2007 C280. Love at first sight. Great car, low mileage, reasonable price. Richard Perry is a very affable salesman. After two months, My wife & I realized, as much as we enjoyed the C280, the vehicle is built too low to the ground for my wife's arthritic hips and her mechanical knees. We returned to Prestige Pre-Owned and the sales rep introduced me to a 2010 Lexus EX350. Flexible price, generous trade on the 2007 Merc, attentive presale prep. Most comfortable car I have ever experienced. Very happy with sale: my disabled spouse has no - zero - trouble entering or exiting the vehicle. Kelvin Joseph took good care to set me up in this great car. More
Great experience with prestige pr-owned and Kelvin Joseph I drove about a 100 miles from Connecticut to Prestige pre-owned to look at a car. I was met by Kelvin Joseph in sales . I immediately felt at ease an I drove about a 100 miles from Connecticut to Prestige pre-owned to look at a car. I was met by Kelvin Joseph in sales . I immediately felt at ease and felt no pressure, Kelvin seems to work hard to know the cars that are for sale and had answers for my questions. I decided to buy the Lexus and Kelvin made the transaction go smoothly. Communication was also an A+ on his part and you get an honest sense that this dealership stands behind their product. The building and cars are immaculate and at fair prices. It was well worth the trip. More
Great sales experience!! We were so happy to work with Kelvin Joseph that we purchased two cars from him recently. He is a professional who can answer all your questions with We were so happy to work with Kelvin Joseph that we purchased two cars from him recently. He is a professional who can answer all your questions without feeling any pressure with a great personality!! We also worked with Jose and Matt in fiancé who will go the extra mile for you!! I highly recommend Prestige Preowned. Denise K More
A very happy customer! My experience with Prestige preowned was second to none! Shannon Dowd, the young lady I worked with was the single most professional sales person I My experience with Prestige preowned was second to none! Shannon Dowd, the young lady I worked with was the single most professional sales person I have ever encountered. Shannon handled every concern with the purchase of my Infinity G35 with the utmost professional, considerate and honest care I could have ever asked for. I highly recommend Prestige preowned and Shannon Dowd and will continue to purchase any vehicles in the future from Prestige and Shannon. More
Excellent Jeff Donati was great to work with. He was available by phone, email and even his personal cell phone. He was very friendly. Jeff and my husband chatt Jeff Donati was great to work with. He was available by phone, email and even his personal cell phone. He was very friendly. Jeff and my husband chatted about fishing and hunting! Jose explained all of the financing in great detail. It was a comfort to work with local people - Jose's son went to school with Amanda (who bought the car). We had a lot to chat about. More
Coffee hertz Anthony was very helpful and continue to help us with our vehicles when we need service. This is very helpful in the delivery of service. Happy to hav Anthony was very helpful and continue to help us with our vehicles when we need service. This is very helpful in the delivery of service. Happy to have Anthony as my service advisor. More
very good job HANK YOU MR ANTHONY CIRCELLI FOR THE "Excellent service and the fast work your mechanic ( sorry I forgot his name ) did for me. Your mechanic is a g HANK YOU MR ANTHONY CIRCELLI FOR THE "Excellent service and the fast work your mechanic ( sorry I forgot his name ) did for me. Your mechanic is a gentleman. I had a problem with my brakes and the job got done! GOOD JOB PRESTIGE More
Beyond excellent service The most stress free experience I have ever had buying a car. The man you need to see is Kelvin, He treated me as if I was his only priority, and spen The most stress free experience I have ever had buying a car. The man you need to see is Kelvin, He treated me as if I was his only priority, and spent hours helping find the right fit. When I settled on a car, he took care of everything, and then spent literally hours showing me the ins and outs of my car, set up my bluetooth ect. I would recommend this dealership to anyone, But more importantly, The only man you want to ask for is Kelvin. I dont just consider Kelvin the guy who sold me my car.....I consider him my friend. Thanks again Kelvin....you are the best. Nancy Fox More