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Premier Volvo Cars Overland Park
Overland Park, KS
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258 Reviews of Premier Volvo Cars Overland Park
PLEASE READ!!! WORST CAR BUYING EXPERIENCE OF MY LIFE!!! My friend and I came in and test drove the Honda Accord they got for sale last week. They told us that we can purchase the car for 12k if we LIFE!!! My friend and I came in and test drove the Honda Accord they got for sale last week. They told us that we can purchase the car for 12k if we were to sign that night. However, since the bank were closed (8:30pm), I told them that I will come back in a day or 2 when we have the check ready. I called 2 days later wanting to come in and sign the paperwork, however the sale person Ariana told us that the car was sold. We spent our whole weekend looking for other similar vehicles. I was very surprise to find out next week that the car was still available, and asked to talk to a supervisor. It was the worst human interaction since the day I was born. The used car manager was condescending, rude as downplayed the fact that I was lied to. Furthermore, he busted into laughter when I asked to buy the car at the agreed price. He humiliated me for my budget and belittled my offer by suggesting that I could not afford the car. He said they care about their customers but I've been tricked, lied to, laughed at and mortified just by taking to them for 10 minutes. I'm absolutely horrified by this experience! Please take this into considerations why thinking about doing business with them! More
Outstanding customer service!The people were great to Outstanding customer service! The people were great to work with and made purchasing a vehicle a joy! They went above and beyond to make me a happy Outstanding customer service! The people were great to work with and made purchasing a vehicle a joy! They went above and beyond to make me a happy customer! Was well worth the drive from Omaha! They walked me through the entire process making sure I understood each step from financing to using and understanding my new XC60! Thank you for the great experience! I love my new car! More
I cannot stress how simple and gratifying the process of purchasing my wife a new car here was. Everything was perfect and there was zero stress. I worked directly with Sean Weiss in management, Jack Bresse purchasing my wife a new car here was. Everything was perfect and there was zero stress. I worked directly with Sean Weiss in management, Jack Bresser in Sales and Omar el-Jazouli in Finance. Even Jimmy Loveland the GM came in and said thank you and chatted. A+ to all. Thank you! More
I turned my lease in with purchasing the full coverage lease insurance. I asked the general manager Josh if I needed to get it inspected b4. He stated that unless there was damage to the car or tires were lease insurance. I asked the general manager Josh if I needed to get it inspected b4. He stated that unless there was damage to the car or tires were bald I would be okay. My car was turned in with 19200 miles. I had it serviced 1 month with them b4 I turned it in. It was in perfect condition. Volvo is trying to charge me over 1000$ for erroneous and fraudulent charges on the car. Premier Volvo is telling me I had no added insurance even though I payed an extra 75$ a month for the peace of mind insurance. They are bold faced liars here. Do not buy a car with them. More
Used Car Purchase Me and my wife purchased a 2018 Volvo XC90 over the weekend. Our salesman was Ron Geraci and we worked with Omar in finance. We had a small issue when Me and my wife purchased a 2018 Volvo XC90 over the weekend. Our salesman was Ron Geraci and we worked with Omar in finance. We had a small issue when we got to finance but Omar was very helpful and got the rate lower than what we were already pre-approved for. First experience w/Premier Volvo was definitely a good one More
First Time Volvo Buyers From the very beginning we encountered professionalism and kindness. No Pressure to buy. We test drove several makes and models and came back 3 diff From the very beginning we encountered professionalism and kindness. No Pressure to buy. We test drove several makes and models and came back 3 different times to do so. We never felt like we were putting anyone out and everyone was willing to accommodate our needs. This group of sales, service, finance and management are exceptional. Wonderful experience. We absolutely love our new car! More
Amazing from A-Z, these guys know how to do business. My salesman was great and awesome to talk to. Did a remote delivery and not one hiccup whatsoever. Highly recommended and will return at lease-end for s salesman was great and awesome to talk to. Did a remote delivery and not one hiccup whatsoever. Highly recommended and will return at lease-end for sure! More
The easiest purchase I have ever had out of over 60 cars I can’t say enough about how great Jimmy Loveland was to deal with. The price was right without the run around of your stereotypical dealer practices I can’t say enough about how great Jimmy Loveland was to deal with. The price was right without the run around of your stereotypical dealer practices in my area and I don’t know how Jimmy has a personal life because he is truly reaching out to me at pretty much any time day or night if needed. I strongly encourage anyone in the market for a Volvo to give this store serious consideration. I have ordered meals that were more complicated than the process of leasing a car here. A++. More
Great people provide superior sales and service experiences I've purchase tens of cars in my life. This group of people are the best I've ever experienced. From the first time in January when I walked into the I've purchase tens of cars in my life. This group of people are the best I've ever experienced. From the first time in January when I walked into the dealership to explore Volvo as an option among all other luxury vehicles and dealerships in the area, to the purchase in March and until the first service need in May, it's been a pleasant and stress free experience. These folks get it. They are fair, stick to their word, and treat you with respect and dignity. We purchased a Volvo more because of the dealer than the vehicle, though our new XC60 is beautiful, comfortable, and fun to drive. More
Purchasing a new vehicle in the midst of a global pandemic is bound to be stressful, time consuming, and cumbersome. However, my experience could not have been any simpler. Jimmy and his crew were pandemic is bound to be stressful, time consuming, and cumbersome. However, my experience could not have been any simpler. Jimmy and his crew were outstanding. From the delivery test drive, to taking care of turning in my existing lease and wrapping everything up the entire process was seamless. This is the second Volvo I have leased from Premier, and it’s safe to say there will be a third. More