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Premier Volvo Cars Overland Park
Overland Park, KS
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258 Reviews of Premier Volvo Cars Overland Park
exellent service, nice people, fair prices. easy to communicate. im happy with the C40 car easy to communicate. im happy with the C40 car More
Fantastic customer service, great communication, and a great service experience! We thoroughly appreciated all of the information we received, and look forward to working together in the future! great service experience! We thoroughly appreciated all of the information we received, and look forward to working together in the future! More
Great service team. They worked to squeeze me in for a needed appointment and got me in and out fast. Appreciate Ryland’s customer service. They worked to squeeze me in for a needed appointment and got me in and out fast. Appreciate Ryland’s customer service. More
Super service on a Saturday. Spotlessly clean car after service Nathan Christian handled my service professionally and kept me apprised of the work. Will continue to use Volvo d Spotlessly clean car after service Nathan Christian handled my service professionally and kept me apprised of the work. Will continue to use Volvo dealer and service. Happy customer. More
I went to Premier Volvo to get my tire replaced. Ryland Foster was my service advisor and he made the process very easy. I felt taken care of and appreciated. Definitely would come back and recommen Ryland Foster was my service advisor and he made the process very easy. I felt taken care of and appreciated. Definitely would come back and recommend my service advisor. More
Car was well serviced by technicians - SA not so much. Brought my car in and was asked some rather intrusive questions. If I owned it, where I bought it (while he was looking at the dealer license pla Brought my car in and was asked some rather intrusive questions. If I owned it, where I bought it (while he was looking at the dealer license plate frame), if I bought it new, etc. Left feeling like he wanted to ask me "How can you afford a nice car?" Was then entirely forgotten about. Every other customer in the waiting area was given updates about their vehicle. I was provided none. When checking out, other customers were given timelines for tires, fluids, etc. I was just handed my keys. Genuinely the strangest dealership experience I've had. More
Found a few cars I wanted to check out online. I spun up an online offer with my trade in and ‘locked in’ my payment. After test driving we got to numbers and could get nowhere near what their own I spun up an online offer with my trade in and ‘locked in’ my payment. After test driving we got to numbers and could get nowhere near what their own website said it could. Finance manager came to talk to us with AirPods in and alluded to the fact we were ‘acting up’ due to the full moon because we couldn’t reach a deal. Very pompous and rude. The saleswoman was the only good thing about the visit. Very nice and knowledgeable. More
I recently purchased a used vehicle from Premier. Brett helped make the process smooth and seamless with exceptional customer service and sales knowledge. And Ashley, the business manager, was equall Brett helped make the process smooth and seamless with exceptional customer service and sales knowledge. And Ashley, the business manager, was equally as helpful and competent. If you're in need of a used or new vehicle, visit Brett at Premier Volvo and you won't be disappointed. Overall, they made car shopping a 5-star experience. More
Poor customer service scheduling and conducting pre-paid service, and loaner cars. A lot of rules to qualify for prepaid service. May as well not prepay anything. service, and loaner cars. A lot of rules to qualify for prepaid service. May as well not prepay anything. More