Premier Volvo Cars Overland Park

Great service team. They worked to squeeze me in for a needed appointment and got me in and out fast. Appreciate Ryland’s customer service. They worked to squeeze me in for a needed appointment and got me in and out fast. Appreciate Ryland’s customer service. More

The service is always good and excellent Being a customer for more than 7 years customer for more than 7 years More

Super service on a Saturday. Spotlessly clean car after service Nathan Christian handled my service professionally and kept me apprised of the work. Will continue to use Volvo d Spotlessly clean car after service Nathan Christian handled my service professionally and kept me apprised of the work. Will continue to use Volvo dealer and service. Happy customer. More

I went to Premier Volvo to get my tire replaced. Ryland Foster was my service advisor and he made the process very easy. I felt taken care of and appreciated. Definitely would come back and recommen Ryland Foster was my service advisor and he made the process very easy. I felt taken care of and appreciated. Definitely would come back and recommend my service advisor. More

Car was well serviced by technicians - SA not so much. Brought my car in and was asked some rather intrusive questions. If I owned it, where I bought it (while he was looking at the dealer license pla Brought my car in and was asked some rather intrusive questions. If I owned it, where I bought it (while he was looking at the dealer license plate frame), if I bought it new, etc. Left feeling like he wanted to ask me "How can you afford a nice car?" Was then entirely forgotten about. Every other customer in the waiting area was given updates about their vehicle. I was provided none. When checking out, other customers were given timelines for tires, fluids, etc. I was just handed my keys. Genuinely the strangest dealership experience I've had. More

Found a few cars I wanted to check out online. I spun up an online offer with my trade in and ‘locked in’ my payment. After test driving we got to numbers and could get nowhere near what their own I spun up an online offer with my trade in and ‘locked in’ my payment. After test driving we got to numbers and could get nowhere near what their own website said it could. Finance manager came to talk to us with AirPods in and alluded to the fact we were ‘acting up’ due to the full moon because we couldn’t reach a deal. Very pompous and rude. The saleswoman was the only good thing about the visit. Very nice and knowledgeable. More

I recently purchased a used vehicle from Premier. Brett helped make the process smooth and seamless with exceptional customer service and sales knowledge. And Ashley, the business manager, was equall Brett helped make the process smooth and seamless with exceptional customer service and sales knowledge. And Ashley, the business manager, was equally as helpful and competent. If you're in need of a used or new vehicle, visit Brett at Premier Volvo and you won't be disappointed. Overall, they made car shopping a 5-star experience. More

Poor customer service scheduling and conducting pre-paid service, and loaner cars. A lot of rules to qualify for prepaid service. May as well not prepay anything. service, and loaner cars. A lot of rules to qualify for prepaid service. May as well not prepay anything. More

We recently had great experience trading our 2020 XC 90 with a new 2022 XC90 Jimmy the general manager was very professional and helpful, He understood our need did not waste any time no bargaining and b with a new 2022 XC90 Jimmy the general manager was very professional and helpful, He understood our need did not waste any time no bargaining and back and forth dealing straightforward process with accelerated paper work with the help of George This is our second experieince With premier Volvo Overland park and again they prove to be worthy the drive from Des Moines Iowa More

Nathan has been my SA at the last few visits for routine maintenance and some recall work. He's extremely knowledgeable, friendly, and a fellow auto enthusiast. Everyone I have met or worked with at this maintenance and some recall work. He's extremely knowledgeable, friendly, and a fellow auto enthusiast. Everyone I have met or worked with at this dealership has been a pleasure to meet and interact with. The available loaners are fantastic cars and everything I've been able to drive from Volvo is well above average in every category. I was fortunate to buy a limited edition Volvo S60 Polestar which is a rare sport sedan. The sales staff was excellent to deal with as well with my trade and my purchase of this excellent CPO stunner during purchase in 2019. I have owned a LOT of cars being a "car guy" and I will say this dealership is one of my favorites. The lounge and shop are top notch and the staff are excellent. They seem to truly enjoy their jobs here which says a ton about a business. More