Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Volvo Cars Overland Park
Overland Park, KS
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
256 Reviews of Premier Volvo Cars Overland Park
June 29, 2019
Xc40 Volvo An extremely pleasant purchasing experience. It started with Sara, the electronic contact. She was very prompt with all my questions and issues, so he An extremely pleasant purchasing experience. It started with Sara, the electronic contact. She was very prompt with all my questions and issues, so helpful thanks! Silas was first product specialist i met, very nice and not pushy at all. My second visit was with Jeff, highly knowledgeable about the vehicle i was interested in. Took ample time to explain the vehicle and its features, really appreciated his expertise. My previous car buying experiences were not this easy. The process was actually quite easy. Jim and Jeff did a fantastic job with getting me the purchase price i requested. Then there is Courtney, the tech guru, absolutely wonderful! She was and still is helping me. She is very knowledgeable as well, and has made herself indisposable, thanks sooooo much! Car purchasing has always had a reputation of stressful and unpleasant, but these specialists and Premier have totally made this the best and easiest purchase Ive ever experienced. Greatly appreciated! And by the way, I LOVE MY NEW CAR! More
by Kat barry 444
Employees Worked With
Sara Ruiz, Silas Brown, Jeff Silkas??, Jim Loveland, Courtney Bowman, Silas Brown, Jimmy Loveland
June 25, 2019
Excellent Service Routine maintenance was due. Scheduled appointment with Ryland Foster. He’s helped me before. He’s kind, patient, and thorough. Never any ‘surprise’ c Routine maintenance was due. Scheduled appointment with Ryland Foster. He’s helped me before. He’s kind, patient, and thorough. Never any ‘surprise’ charges. The other employees are great too. I brought up a couple things I thought my car needed but didn’t know how much it would cost or how important they were. Ryland explained everything, including options. He’s wonderful. More
by FavCar
Employees Worked With
Ryland Foster
June 20, 2019
Turned a negative experience into a five star experience. The day I went in to purchase my fifth Volvo from this dealership, I actually had a negative experience. The sales guy I encountered was having a bad The day I went in to purchase my fifth Volvo from this dealership, I actually had a negative experience. The sales guy I encountered was having a bad day and things did not go well. I left feeling very frustrated. My first inclination was to write about it all over social media. Instead, I called the dealership and spoke with Mackenzie Bristow. I then sent an e-mail to general manager - Jimmy Loveland. Mackenzie was professionally appropriate and entirely empathetic. Jimmy's response was immediate. Jimmy Loveland is the real deal - a quintessential professional gentleman. His level of professional customer care can not be taught in sales seminars, it's just who he is. The staff at Premier Volvo bent over backward to apologize and rectify the situation. From that point on, my experience was genuinely positive. Jimmy personally handled my transaction and did his best to make it relatively painless. He also had my old Volvo S60 buffed and cleaned while I was in the process of getting my new one. The service and repair staff did a great job. My old 2007 S60 looks brand new! By the way.... I ended up leasing a new XC40; amazing technology and a very sweet ride. Love the car as much as I sincerely appreciate the staff at Premier Volvo! More
by Suze in Brookside
Employees Worked With
Mackenzie Bristow, Jack - Salesman, Jimmy Loveland
June 16, 2019
Service and repair Brought our 2018 XC60 in for a service recall. Service was fast and efficient. Since I mentioned we going on a trip, I got my maps update and at leas Brought our 2018 XC60 in for a service recall. Service was fast and efficient. Since I mentioned we going on a trip, I got my maps update and at least a 50 point checkup of the car, this making me even more confident that the car is ready to go. Thank you Richard and thanks Premier for service over and above. This is the service that we have came to expect both from sales(Stan Stewart), and in service and this is what keeps us coming back. More
by Along tine carguyRich1
Employees Worked With
Richard Kinney, Stan Stewart
June 09, 2019
Service & Repair I am the original owner of 2006 Volvo V70. I recently took my car into Premier Volvo OP for maintenance and a number of repairs. I was able to schedul I am the original owner of 2006 Volvo V70. I recently took my car into Premier Volvo OP for maintenance and a number of repairs. I was able to schedule my appointment within a couple of days and I was provided a loaner car. The staff was friendly & helpful. I was contacted within a couple of hours with the necessary repairs & estimate. My car was repaired in a timely manner, it was also cleaned and I was back on the road. A great experience overall. I love my Volvo. More
by Dandi
Employees Worked With
Richard Kinney
June 08, 2019
Fast and efficient service They got us right in and fixed the problem and washed our car thank you Premier. Thank you! We will recommend Premier to all of our friends. They got us right in and fixed the problem and washed our car thank you Premier. Thank you! We will recommend Premier to all of our friends. More
by mclean51
Employees Worked With
Zachary Stone, Stan Stewart, Christina Beck
June 05, 2019
This dealership takes care of its customers. We are long-time Volvo owners and would not go anywhere else. A big part of the reason is the service we get at Premier Volvo Cars in Overland Park. A We are long-time Volvo owners and would not go anywhere else. A big part of the reason is the service we get at Premier Volvo Cars in Overland Park. All of our sales and service specialists have been fantastic, and we have recently had the opportunity to work with Devin, who is nothing short of amazing! Thanks so much for treating me and our whole family so well. More
by Laura from Leawood, Kansas
Employees Worked With
Please give Devin six stars! , Nick Dollar, Richard Kinney, Joe Hill, Zachary Stone, Ryland Foster, Jimmy Loveland, Mike Stone, Stan Stewart
May 25, 2019
EXCELLENT AS USUAL OUTSTANDING SERVICE. WAIT ROOM RECOMMENDED. WAS INFORMED ON THE WORK THAT NEEDED TO BE ACCOMPLISHED. APPRASISED OF THE THE TIMRE REQUIREDBTO COMPLET OUTSTANDING SERVICE. WAIT ROOM RECOMMENDED. WAS INFORMED ON THE WORK THAT NEEDED TO BE ACCOMPLISHED. APPRASISED OF THE THE TIMRE REQUIREDBTO COMPLETE THE JOB. LSATERB INFORMERD OF NEED TO A LIGN FOUR TIRES More
by red8700
Employees Worked With
Zachary Stone
May 24, 2019
Maintenance The service I get at my Volvo service department always exceeds my expectations!! Rye is the best!! Every time I make an appointment I receive the gr The service I get at my Volvo service department always exceeds my expectations!! Rye is the best!! Every time I make an appointment I receive the greatest service and if they don’t have a loner car for me it’s ok they have the most friendliest driver to take you to work...I wish I could remember his name!! Fabulous customer service!! More
by Neat1986
Employees Worked With
Ryland Foster
May 21, 2019
Fantastic Customer Service We had a wonderful experience with Jeff, Jimmy, Courtney, and Tony at Premier Volvo in Overland Park. They went out of their way to help us find the v We had a wonderful experience with Jeff, Jimmy, Courtney, and Tony at Premier Volvo in Overland Park. They went out of their way to help us find the vehicle we were looking for and the process was very smooth. More
by PJL
Employees Worked With
jeff, courtney, tony, Jimmy Loveland
