Pohanka Toyota of Salisbury

The people who worked there were very friendly and easy to communicate with, HOWEVER, 1) I was waiting there for two hours unnecessarily (see below) for a service that should have been easily done in a to communicate with, HOWEVER, 1) I was waiting there for two hours unnecessarily (see below) for a service that should have been easily done in a shorter amount of time 2) I received a call from home saying Pohanka called my house to tell me that my car has been ready for a long time now and that they were about to close, WHEN THEY SENT ME TO THE WAITING ROOM, NOT HOME. MY PAPER SPECIFICALLY HAD "WAITING" WRITTEN ON IT. 3) Before my car was taken back I left a $20 bill wrapped up in a plastic bag in my console box. Granted, it was very naive of me to leave a $20 bill in my car while it was being serviced, however, It was deliberately wrapped up and tucked inside my box which you had to open and look through to find. NO ONE had to look through that box in order for my car to be serviced. They only had to install a new computer in my vehicle. I find it very sad that people would do such a thing, but it is a reality. However, to have a successful business, you must have reliable workers. I would NOT suggest going there to pohanka, however if you do, MAKE SURE ALL VALUABLES ARE TAKEN OUT. Nothing is safe! Note: The one person there that I would recommend is Steve McMaster, he is the Assistant Service Manager and is very friendly and helpful, however, as a manager I believe he should be aware of what his workers are doing while servicing cars. More

Every one is friendly & professional. Great waiting area & cafe. My Camry receives quality care and completed in a timely manner. Always gets washed after service . Shuttle service is a plus. area & cafe. My Camry receives quality care and completed in a timely manner. Always gets washed after service . Shuttle service is a plus. More

Price was same as quoted on internet for new Highlander. Allthough offered, no high pressure sale for extras. Less than 2hrs total at dealership. Service department topnotch. I have had the same experiences Allthough offered, no high pressure sale for extras. Less than 2hrs total at dealership. Service department topnotch. I have had the same experiences with other Pohanka dealers. (across street) More

Outstanding! I would highly recommend Pohanka Toyota to everyone I talk to. Mike McAdams was an outstanding salesperson. I told him what I was looking for. He did exactly what I asked. I ended up leasi everyone I talk to. Mike McAdams was an outstanding salesperson. I told him what I was looking for. He did exactly what I asked. I ended up leasing a 2012 Rav4 and I am extremely happy with the Rav. This is the second time I have been to Pohanka and I will continue to purchase from them in the future. OUTSTANDING EXPERIENCE!!! More