Pohanka Toyota of Salisbury

My experience was with the pre-owned vehicle department. Based on what occurred, I would not choose to purchase from them. I was clearly told—directly and in person—that the agreed final out-the-door price Based on what occurred, I would not choose to purchase from them. I was clearly told—directly and in person—that the agreed final out-the-door price would be $25,900. However, when the contract was presented, the total was more than $2,000 higher than what I had been told. That discrepancy was never resolved in a way that reflected what was communicated to me. I strongly advise anyone considering doing business here—especially with TIM ENNIS—to review every detail carefully and ensure all terms are in writing before signing. This experience was extremely frustrating and did not reflect the level of transparency I expected. More

Buyer beware. I was the victim of predatory /lending by Pohanka Toyota in Salisbury. I purchased a 2013 Ford Explorer and after purchasing it discovered the vehicl I was the victim of predatory /lending by Pohanka Toyota in Salisbury. I purchased a 2013 Ford Explorer and after purchasing it discovered the vehicle was purchased at auction and had severe body damage- loss an accident not reported to insurance. The car has never run well and the back hatch was removed and replaced haphazardly- not done by a licensed repair technician. It doesn't close tightly. There is under carriage damage and again repairs done haphazardly. Frame damage and repair is suspected- which if not done by a licensed technician is illegal. More

Outstanding purchase experience tks to Joel English & Ryan Devage, highly recommend dealer and Grand Highlander. Ryan Devage, highly recommend dealer and Grand Highlander. More

Excellent customer service, Cody shupe was a great salesman and got us exactly what we were looking for. salesman and got us exactly what we were looking for. More

Bought my second vehicle from James Turner in October 2025 best experience every 5 stars hands down..If you wanna ride pull up and ask for Mr Turner... 2025 best experience every 5 stars hands down..If you wanna ride pull up and ask for Mr Turner... More

Sold me a bmw that should have had a software update warranty was run out basically they sold they knew nothing about cause it would have been done prior to sale and management does not want to own up t warranty was run out basically they sold they knew nothing about cause it would have been done prior to sale and management does not want to own up to it DO NOT BUY A CAR THERE HORRIBLE EXPERIENCE! More

Great service. Got me a loaner car so didn’t miss work. Insured work was done in timely manner and didn’t try to pressure me into getting things that were jnnecessa Got me a loaner car so didn’t miss work. Insured work was done in timely manner and didn’t try to pressure me into getting things that were jnnecessary More

I had the pleasure of working with Ryan for my oil change service. He made sure to have my car in and out in no time! Along with very good prices. Will definitely be back to Pohanka Toyota for my services. service. He made sure to have my car in and out in no time! Along with very good prices. Will definitely be back to Pohanka Toyota for my services. More

What a pleasure working with Caleb Kline. Informative and thorough with my lease of my RAV4. He made the process a breeze. Can’t wait to go back and take advantage of my Toyota Care. Informative and thorough with my lease of my RAV4. He made the process a breeze. Can’t wait to go back and take advantage of my Toyota Care. More