Pohanka Honda

A little rocky at first but turned out excellent!! I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned wit I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned with all of my paperwork. I was obviously really upset (b/c in my mind that was my dream car) BUT the following day, I spoke with the manager Tanya about what happened and she made it her business to find me the car that I wanted, AND for the price of the car that I originally picked out. I've only had my car for about 48hrs (If that) but I am extremely happy with the customer service there and their ability to help turn my not-so-great experience into a wonderful one. I will definitely be seeing you guys for all of my servicing needs! More

All hail POHANKA!! King of the Beltway! I was oriented to Pohanka Honda after a co-worker telling me of the awesome deal he got here on his 2017 Honda Civic. They have the best prices in the I was oriented to Pohanka Honda after a co-worker telling me of the awesome deal he got here on his 2017 Honda Civic. They have the best prices in the area and the staff is GREAT! I highly recommend making your purchase at Pohanka Honda for a smooth and easy transaction. More

Re: 2016 Honda CRV I see mixed review before. I got a wrost experience from this dealership. Zero customer service. Sale team person is busy playing games in phone in f I see mixed review before. I got a wrost experience from this dealership. Zero customer service. Sale team person is busy playing games in phone in front of customer who came to buy a car. Here is the story.. I have got the quote from interest (Edmund). Internet Sale person have called me and provide us with the quote. Once everything is finalize I called same person and said we are coming to buy the car. After driving 1 Hr 45 mins when we finally reach Honda. Internet same person atlready left(without any notification if he is busy if hr give any indication that if he is busy then we can plan next day) We asked receptionist about how come a person simply left when a customer is coming to ready to 30k+ worth of car. She simply say I can't help you. You can wait for in the waiting some other sale person. My suggestion to management in good way is to Train they brain to work when they are work location and give respect to customer. I see a lot of other honda dealership. When a customer entry to showroom door person from Honda will welcome you to get your needs. But in this case zero customer respect. Hope this kind of situation won't repeat for other customer.s. More

Excellent dealership, exceptional Sales Consultant Just leased a Honda HRV, Sai Mehta is a thorough professional sales person and he goes out of his way to get you the best deal without putting any pre Just leased a Honda HRV, Sai Mehta is a thorough professional sales person and he goes out of his way to get you the best deal without putting any pressure to buy. Will recommend Sai Mehta. More

Excellent Sales Consultant Fon Kosai provided five star customer service with the purchase of my 2015 Honda CR-V. Her professionalism, knowledge, and patience was greatly apprec Fon Kosai provided five star customer service with the purchase of my 2015 Honda CR-V. Her professionalism, knowledge, and patience was greatly appreciated. Her caring approach is a testament to her personality and character. More

Appreciate customer service Thanking Service Mechanic Ralph and service advisor Devon Shelton for showing me outstanding customer service you two are a great asset to Pohanka be Thanking Service Mechanic Ralph and service advisor Devon Shelton for showing me outstanding customer service you two are a great asset to Pohanka because of you Im truly a satisfied patron keep up the great work I hope Pohanka recognizes and reward you kindly its everyday great service is rewarded . Thank you Sincerely, Mr Michaelangelo & Helen Harris for Excellent service of my 2010 Honda Crosstour More

Zero customer service We took our Element in for the airbag recall. When we went to pick it up the windshield was cracked. Service was closed but the lady we paid... We a We took our Element in for the airbag recall. When we went to pick it up the windshield was cracked. Service was closed but the lady we paid... We also got new brakes and oil change... Said the windshield cracked during recall repair. I called to tell them I wanted to bring it back for windshield repair and service said it was the stupidest thing he'd e er heard and said they would not fix it. He said He'd let me talk to the manager and put me on hold for 42 minutes and 28 seconds. Then as expected they hung up. I tried calling back on their main number and all I got was a recording saying to call back later. They had blocked me. We will never go there again. Horrible way to treat us. Wish we had never gone there. Thinking of getting a lawyer. More

Customer Review Evelyn Adjei was very patient and helpful. She exhibited good knowledge of the vehicle and was able to answer my questions to my satisfaction. I wou Evelyn Adjei was very patient and helpful. She exhibited good knowledge of the vehicle and was able to answer my questions to my satisfaction. I would recommend that you ask for her if you are considering a purchase here. More

Sales peolpe just fine Ms. Evellyn Adjei was every knowledgeable about the cars on the lot. She was very polite and courtesy made the visit pleasant. Just watch the finance Ms. Evellyn Adjei was every knowledgeable about the cars on the lot. She was very polite and courtesy made the visit pleasant. Just watch the finance team. More

Horrible Service Ripoff I agree with other reviews. Please choose another dealer because Honda is good just not this company. HORRIBLE!!! The DriverPlus that they sell you I agree with other reviews. Please choose another dealer because Honda is good just not this company. HORRIBLE!!! The DriverPlus that they sell you and TELL you it is good even if you move is a LIE. NEVER again would I buy from this company even if it was the only one near me. More