Pohanka Honda

Ask for Lamont in Service I have been getting my 03 pilot serviced here since I bought it in "02". Ny new service technician is Lamont. I have had the pleasure of working with I have been getting my 03 pilot serviced here since I bought it in "02". Ny new service technician is Lamont. I have had the pleasure of working with him several times in the last month because I have had several maintenance things done to get my baby in peak condition to send to college with my daughter. He has been a pleasure to work with. He is personalble and very professional. I will continue to ask to work with him as long as he is there. More

best customer service My experience at Honda's service department was AWESOME! The staff is very respectful and very knowledgeable. They take the time to explain parts and My experience at Honda's service department was AWESOME! The staff is very respectful and very knowledgeable. They take the time to explain parts and detailed information which says GREAT customer service for me! More

Thanks for great services! I had an excellent experience today! Lamont Ford was courteous, professional and I greatly appreciate it! I will be back and tell all my friends and I had an excellent experience today! Lamont Ford was courteous, professional and I greatly appreciate it! I will be back and tell all my friends and family to come to Pohanka! Xxxxxxxx cxxxxxxx cxxxxxxx cxxxxxxx ccxxxxxzxxxzz More

Great Service Lamont Ford is an excellent advisor who goes above and beyond to provide quality customer service. Great experience working with him....a true profes Lamont Ford is an excellent advisor who goes above and beyond to provide quality customer service. Great experience working with him....a true professional! He is a valuable assets to the Honda brand! More

Reliable GREAT!!Everyone that I've come across have been professional and caring. They value my time, and have me in and out with no problems. GREAT!!Everyone that I've come across have been professional and caring. They value my time, and have me in and out with no problems. More

Oil change Lamont Ford provided excellent customer service while I was there getting an oil change. I would highly recommend him and our dealership to other Hond Lamont Ford provided excellent customer service while I was there getting an oil change. I would highly recommend him and our dealership to other Honda owners. More

Good service! Last year when I first took my car into Pohanka Honda it was a great service, everyone there was friendly and helpful they took care of my car when Last year when I first took my car into Pohanka Honda it was a great service, everyone there was friendly and helpful they took care of my car when it needs to be serviced. Also, I've been taking the car there ever since. More

A little rocky at first but turned out excellent!! I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned wit I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned with all of my paperwork. I was obviously really upset (b/c in my mind that was my dream car) BUT the following day, I spoke with the manager Tanya about what happened and she made it her business to find me the car that I wanted, AND for the price of the car that I originally picked out. I've only had my car for about 48hrs (If that) but I am extremely happy with the customer service there and their ability to help turn my not-so-great experience into a wonderful one. I will definitely be seeing you guys for all of my servicing needs! More

All hail POHANKA!! King of the Beltway! I was oriented to Pohanka Honda after a co-worker telling me of the awesome deal he got here on his 2017 Honda Civic. They have the best prices in the I was oriented to Pohanka Honda after a co-worker telling me of the awesome deal he got here on his 2017 Honda Civic. They have the best prices in the area and the staff is GREAT! I highly recommend making your purchase at Pohanka Honda for a smooth and easy transaction. More

Re: 2016 Honda CRV I see mixed review before. I got a wrost experience from this dealership. Zero customer service. Sale team person is busy playing games in phone in f I see mixed review before. I got a wrost experience from this dealership. Zero customer service. Sale team person is busy playing games in phone in front of customer who came to buy a car. Here is the story.. I have got the quote from interest (Edmund). Internet Sale person have called me and provide us with the quote. Once everything is finalize I called same person and said we are coming to buy the car. After driving 1 Hr 45 mins when we finally reach Honda. Internet same person atlready left(without any notification if he is busy if hr give any indication that if he is busy then we can plan next day) We asked receptionist about how come a person simply left when a customer is coming to ready to 30k+ worth of car. She simply say I can't help you. You can wait for in the waiting some other sale person. My suggestion to management in good way is to Train they brain to work when they are work location and give respect to customer. I see a lot of other honda dealership. When a customer entry to showroom door person from Honda will welcome you to get your needs. But in this case zero customer respect. Hope this kind of situation won't repeat for other customer.s. More