Pohanka Honda

I bought two vehicles in the past year from Pohanka Honda. The first was a Honda Odyssey and I have no complaints. The second was the Honda Accord that I purchased after researching the safety feat Honda. The first was a Honda Odyssey and I have no complaints. The second was the Honda Accord that I purchased after researching the safety features. My experience was horrible. I can not get my car registered... after paying taxes and fees I am left with a temp tag that expires in 3 days and cant reach anyone on the phone. I paid for a rear decklid spoiler and when told that I can bring the car in anytime to get it installed. They did not have it in stock...even though it was already paid for. I spent three and a half hours on Saturday with my 3 year old in the Pohanka dealership to not get my install done and not be able to reconcile my registration issue. I am very unsatisfied. the only light of hope is the salesperson who has been gracious even as her colleagues fail me. More

I was in the market for a new vehicle, and after a disappointing visit to a Ford dealership and a Honda dealership, I decided to visit this new dealership. I went to their website and verified that th disappointing visit to a Ford dealership and a Honda dealership, I decided to visit this new dealership. I went to their website and verified that they had 4 vehicles that I was interested in with the trim level I was looking for. I showed up and no one greeted me initially. Another salesperson asked if I needed help and directed me to Meagan. I told her what I was looking for, and she consulted her system. She then looked high and low for the vehicle and found it on their lot. She demonstrated all of the features and then accompanied me on a test drive. When we got back, she asked if I was interested in the car. She then made an excellent offer on the vehicle and my trade in, and I agreed. We signed all of the paperwork, and she said she could have the vehicle ready for me later that day. More

David did an excellent job in advocating for the best price for me. His approach to selling vehicles was relaxed and he continued to think of the customer at all times. I appreciate that he was knowledg price for me. His approach to selling vehicles was relaxed and he continued to think of the customer at all times. I appreciate that he was knowledgeable about the vehicle and that he spent time to review all of the features. I highly recommend others to work with Mr. Nicholas as he was able to make the entire process comfortable for me. More

The best !!!!!!!!!!!!!!!!!!!!!! We come and buy another car. I felt like I was apart of a family. My needs were met with my new car car. I felt like I was apart of a family. My needs were met with my new car More

Went in not expecting to get a car the same day. Was really just looking. But Karlton helped a lot to make sure I got what I wanted and a little more! Would most definitely recommend this dealer and sal really just looking. But Karlton helped a lot to make sure I got what I wanted and a little more! Would most definitely recommend this dealer and salesman to anyone I know. More

I had an excellent experience buying a new CR-V from Aubrey. Aubrey did not play games and was always responsive to my emails. He was willing to talk price out the door where many other dealers were n Aubrey. Aubrey did not play games and was always responsive to my emails. He was willing to talk price out the door where many other dealers were not willing to do that. Another dealer even promised to match any price until they saw the one Aubrey was able to give, then they said they couldn't do it. When we came in to buy, Aubrey was efficient and did not waste out time. He even included wheel locks and pin striping. I had to come back for the wheel locks and he made sure I got out the door quickly. I would recommend doing business with Aubrey any time. One of the best car salesmen I have ever dealt with. More

Duane was just great! He entertained us and made sure we had a enjoyable experience! Thanks Duane for everything and the next time when I purchase a new car, I will definitely see you again! I'm on a look o had a enjoyable experience! Thanks Duane for everything and the next time when I purchase a new car, I will definitely see you again! I'm on a look out for family and friends looking to purchase and will steer them your way! Take care and great meeting you! More

I had a GREAT experience with Aubrey Farrare at Pohanka Honda. He immediately offered me a very low price for the Pilot I was looking for. He answered all my questions, and was a very straight forward sale Honda. He immediately offered me a very low price for the Pilot I was looking for. He answered all my questions, and was a very straight forward salesman from the beginning. The price he gave me had other salesmen saying his price was very "aggressive" and then trying to jump through hoops to earn my business. I got a lot of "I'll check with my manager" from other dealers, followed by either no response or an attempt to change the subject ("But we're giving you free pinstripes!"--when my question was "Can you beat this price?"). Aubrey was head and shoulders above the rest, both on the phone and in person. There was no BS, no double talk, no bait and switch. Just an honest guy, good at what he does, knowledgeable about his inventory, who wanted to earn my business. And he did. When another dealer offered me $100 less then Aubrey's price, I still went to Aubrey because I could tell my experience would be much more streamlined with him. Aubrey definitely delivered a smooth sale, and he matched the other dealer's number just for good measure. I would HIGHLY recommend Aubrey and Pohanka Honda, the entire team there made it incredibly easy, low stress and fast for us to settle on a price, get our vehicle and move on. Thank you Aubrey! I will recommend you to anyone shopping for a new car. More

I was very impressed with the level of professionalism, and product knowledge. The customer service was 100% good!!! They had my interest at heart!! Thanks Duane, and the Pohanka Honda Family! I will r and product knowledge. The customer service was 100% good!!! They had my interest at heart!! Thanks Duane, and the Pohanka Honda Family! I will refer all my friends and family! More

My experience with Karlton Barclift and the Pohanka family have always been outstanding. I have purchased 3 Hondas from Karlton, he's honest and fair. His customer service is always outstanding. family have always been outstanding. I have purchased 3 Hondas from Karlton, he's honest and fair. His customer service is always outstanding. More