Pohanka Honda of Fredericksburg

Good dealership, good representative with no bs. Trusted his answers to our questions and was able to communicate without items being lost in translation. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa his answers to our questions and was able to communicate without items being lost in translation. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa More

Pohanka responded quickly to our request for the USAA price on a new Honda Fit. Their price was the best of three responses. Everyone at Pohanka was knowledgeable, courteous and helpful. There was no ave price on a new Honda Fit. Their price was the best of three responses. Everyone at Pohanka was knowledgeable, courteous and helpful. There was no aversive aspect to the car-buying experience. We will return to Pohanka again. More

I worked with Davona Hunter and she went out of her way for me. She is very pleasant and such a pleasure to work with. I have never had such an experience like this with any other dealership. I left ther for me. She is very pleasant and such a pleasure to work with. I have never had such an experience like this with any other dealership. I left there with a very good feeling. The Honda dealers in Richmond, VA can't touch this feeling. With employees like Davona I know a lot of people will enjoy the experience that I had. She called and checked on me to see how the vehicle was doing and just to say hi. This was experience was so great I have been telling all of the folks I know about my experience with Pohanka Honda. I'm sure they will come and visit when they are looking for a vehicle. More

After a 2-hour drive, we were lost, tired, hungry, carless, and about 45 minutes late for the appointment. Salesman Bill Hamilton guided us in by phone, met us at the door, escorted us to the rest ro carless, and about 45 minutes late for the appointment. Salesman Bill Hamilton guided us in by phone, met us at the door, escorted us to the rest rooms, and showed us the coffee bar. He then accepted our change in CR-V color preference, had the other vehicle prepared, and (in between sea stories) described the vehicle to us from the back seat during a test drive. As I had talked to Bill and to Sales Manager Chris Conroy the previous day, and had been assured that the driveaway price would be the USAA buying service price plus only 6% Maryland tax, $208 for tags and title, and $399 for documentation/dealer fees, I was anxious to see if the written figure was the same as I had computed. Well, it wasn't--it was $20 less! We then met with Kingley, the Business Manager, to sign all the papers. He talked us into financing about three-quarters of the cost at 1.9% for 36 months instead of writing a check for the full amount, and trid valiantly to sell us an extended warranty/service plan, but couldn't (we have a long-standing personal rule about never buying another extended warranty). Meanwhile, Bill turned in our Enterprise rent-a-car, and had our new vehicle detailed and ready to go. He then called USAA for me so that I could adjust our insurance coverage, and even fed me the Pohanka fax number at the right time so that I could get the proof of insurance faxed. Having taken care of all our other poblems, Bill then gave us directions to theBonefish Grille, where, after a glass of wine and softshell crab stuffed with lump backfin, we deided it was a great day. As is obious from the above, we had an excellent experience overall. Bill Hamilton is personable, very kowledgeable, zeroes in on what is important to the customer...and tells a great sea story! The whole Pohanka of Fredericksburg team was efficient and thorough, but we think Bill stand out as a leader. Arnie Henderson, CAPT, USN (Retired) More

Mr. Hamilton was very patient and informative. He worked with me and helped me purchase my dream car. I am very satisfied with the service and will recommend Mr. Hamilton to my friends. Over all great buy with me and helped me purchase my dream car. I am very satisfied with the service and will recommend Mr. Hamilton to my friends. Over all great buying experience. Ms. Delaney helped me to receive an excellent rate on my loan and explained all the warranty options in great detail. More

Thanks for the van. and the price was great. wished for a more on the trade. Had to trade in another honda van that had the transmission fail early...honda knew there were issues with their 03 van and did a more on the trade. Had to trade in another honda van that had the transmission fail early...honda knew there were issues with their 03 van and did a recall....but my van still fell apart... hoped for better offer due to brand loyalty More

I would absolutely recommend this dealership to my friends and family. My questions were answered and I was offered multiple options. Matt, the salesman that helped me was patient and my experience friends and family. My questions were answered and I was offered multiple options. Matt, the salesman that helped me was patient and my experience was well above what I expected. I looked at both new and used vehicles and could not beat the deal I received for my new car. I have received multiple follow up contacts from both Matt and his manager since my purchase. I was invited to enroll onto the My Honda website and I really think that that website is going to be an ideal tool to have for my future satisfaction and life of my new car. I look forward to a long relationship with this dealership and I LOVE MY NEW CIVIC! More

I would highly recommend the Pohanka Honda of Fredericksburg to anyone who is looking to buy a new Honda. I never knew that car shopping could be such a pleasant experience before going there. Fredericksburg to anyone who is looking to buy a new Honda. I never knew that car shopping could be such a pleasant experience before going there. Kent and Ken were very knowledgeable, friendly, and helpful. Ken made sure that I test drove the different cars on a variety of roads so I could really find out which car was best for me. Kent was able to give us a great price for the car and was very honest. Be sure to check them out if you are looking for a car! More

Simply the best car-buying experience! Wes was extremely helpful while we took our time to research the car that best fit us for the right price. He respected our AAA price and even matched a slightly lower helpful while we took our time to research the car that best fit us for the right price. He respected our AAA price and even matched a slightly lower price that we received from another dealership without any hesitation. Unlike other dealerships, we were not pressured to make the purchase immediately or lose the price. In fact, due to personal reasons, we had to delay our purchase into a new month (by which time the AAA price expired) and Wes kept his word and respected the first price - there was no need to re-negotiate! It was well worth the trip to Fredericksburg from DC!!! We came in on a Sunday and Wes was off at the time but Kent Smith took over and was really outstanding! He respected everything that we agreed on with Wes and ran the process smoothly and professionally. We are very satisfied with this purchase and highly recommend this dealership! More

The reviews given below are accurate concerning this dealer. We dealt with May Levine in our purchase of a new Honda Fit. May was friendly, low-key, helpful, and very patient. You won't find a better dealer. We dealt with May Levine in our purchase of a new Honda Fit. May was friendly, low-key, helpful, and very patient. You won't find a better sales person if you want a pleasant experience without the strong-arm tactics. The price was far below any other dealer in Northern Virginia. I am particularly concerned about the treatment I receive from sales people I taught ethics at the US Army War College for several years (I am always looking for examples of bad ethical behavior). I have had some bad experiences at numerous dealers over the years. Pohanka Honda did not change the price given me over the phone; other dealers often deny that they quoted that price and offer you a new set of numbers when you show up for the "deal." More