Pohanka Honda of Fredericksburg

I have given you this rating because everything I have rated is true. This dealership was beyond my expectations. It was hassle free and all the people were so polite to us. Sales, Finance and even the G rated is true. This dealership was beyond my expectations. It was hassle free and all the people were so polite to us. Sales, Finance and even the General manager spoke to us. The hole Honda team at Pohanka was very nice. I now have a new Honda and a new place to shop for Hondas from now on. I just hope that every car shopping experience in the future will be as nice as this one was. Jay Scaramozzino explained everything on and about the vehicle to us and told us if we had any questions when we got home not to hesitate to call him. More

I was in the market for about 2 weeks to do my homework about buying new car. I looked around lot of dealers in NOVA area but Pohanka Honda gave me best rate and not only their great friendliness environme about buying new car. I looked around lot of dealers in NOVA area but Pohanka Honda gave me best rate and not only their great friendliness environment but also they have got excellent pricing without any hidden charges. Although Pohanka is at 60 miles away from my home but when i reached there around 8:15 PM, Kent had arranged my car with tag on it for test drive. The complete process was very smooth and after buying car Kent gave us a car tour about different features. I would thank Pohanka for making my purchase so easy. More

I had been looking at buying another car, preferrably a van,the car that I owned (still own) before I bought the used one through Pohanka Honda has been a great car. So I went to that dealership assuming.. van,the car that I owned (still own) before I bought the used one through Pohanka Honda has been a great car. So I went to that dealership assuming..that they would help me out in getting another car, hoping that they would give me a good deal...you know...owner loyalty type thing. Well. That didn't happen, I felt like I was being put in front of a firing squad with all of the questions and proof of income and whatnot, heck I had to show some pretty personal information that I just was not willing to give. I don't think the FBI asks that many questions. They did not look at what I did as a customer when I previously purchased my car through them. Then a friend suggested calling Bill Hamilton, at Pohanka Honda. So I did, I told him what I had wanted and he said that they had a van, well...at the same time that he told me that, the van was in the process of getting sold. Bill called me later and told me the grave news but said that he had another one that was older and that I should come look at it. At the same time the old dealership that I had bought from previously was also calling me saying that they could help me also.I about went out of my gourd. I felt so overwhelmed that I called Bill and told him forget it and did the same for the other dealership. A little while later, Bill called back and said just come and see what we have, I won't put you into something that you won't like or can't afford. Just come and see me. I took my friend that referred me to Bill and we had a BLAST looking at all of the different cars that were on the lot. Bill looked at all of my options, looked at everything that he had on the lot and found this GMC that someone traded in on a Honda. What a peach, the car not Bill :)~ This vehicle is awesome, it's not a Honda but Bill got me a good, safe car that I can afford. I will definitely come back when things are financially better and get a Honda or another car that he will find for me. From Pohanka Honda. The friendliness that was given to me and the understanding of my needs was a great experience. It is very stressful to buy a car. Just all of the questions and exposure of your life to people that you don't know was most tolerable with the help of the workers at Pohanka Honda. Thanks Bill, Helena and Carol for all of your help. (((((Hugs))))) Lisa Brown More

We arrived early and since Barbara had other customers, she grabbed Ken to work with us. We stated our firm limit on price for the Element as well as the hard trade-in value for our two cars. There was n she grabbed Ken to work with us. We stated our firm limit on price for the Element as well as the hard trade-in value for our two cars. There was no haggling, no undercutting our price with more negotiating followed by "Let me check with the manager". If there was any haggling over the price, then it was between Ken and the staff. In addition to the people, the dealership showroom was set up to make the customers welcome. There was plenty of space, the desks weren't crowded together like some dealers only wanting to get as any people in as possible. The waiting area had coffee, tea, and water for sales customers as well as those waiting for service. Overall a wonderfull experience. More

I got in touch with Jay Scaramozzino from Fredericksburg Pohanka Honda by chance after I submitted new Honda Pilot search request online. Number of other dealers approached me minutes later on the phone or Pohanka Honda by chance after I submitted new Honda Pilot search request online. Number of other dealers approached me minutes later on the phone or by mail, but from the beginning Jay (who actually was the first one to reply) stroke me with his straight forward approach. He answered all my questions about fees and incentives and got committed to get me the best deal. In couple of minutes after we had confirmed all the details of what I was looking for Jay gave me an offer so good that I didn't need to bargain as I was preparing for. I actually used his offer later as tool to work down the prices of other dealers, who had the color and trim I was looking for, but nobody could come even close to what he offered in the first couple of minutes of our communication. This was so unlike my other car buying experience, I felt that I can trust Jay and that there are not going to be deceiving tricks and games so often played by other car dealers. When eventually Jay got the car I was looking for and I was in the dealership to finalize the deal there were no surprises and last minute change of incentives and additional conditions. The price was exactly what we had agreed on. I had an approved loan from my bank, but because I was late in the dealership and the bank office was closed in minutes I got financing through Honda, which was very close to what I was offered by the bank. The dealership facilities are beautiful and everybody was very friendly. There are free coffee and cool drinks available, lounge with TVs and even kids room with toys, where my kids spent the time during the deal signing. Jay was knowledgeable about the car's features and spent a lot of time (hours after his shift was over) explaining how everything works and helping us through the initial setup of the navigation and the hands free phone system while the kids were already watching a movie at the back seat. I am very satisfied with the whole car buying experience - it exceeded all my expectations. I felt treated like a friend and I would highly recommend Jay Scaramozzino from Pohanka Honda in Fredericksburg if you are considering any Honda model, his commitment and service are exemplary. Thanks! 05/23/2010 Emil Dimitrov (and the Dimitrov's Family) More

Came in to purchase a new Ridge Line, they were friendly and courteous. The group price given was the price paid. They were more than happy to work with me on a trade-in and went to extreme lengths to en and courteous. The group price given was the price paid. They were more than happy to work with me on a trade-in and went to extreme lengths to ensure I was satisfied with the vehicle. Kudos to all!! I would highly recommend this dealership to work with on your next vehicle purchase. They also seem to have a good inventory to look at. More

My husband and I were in the market to purchase another vehicle because of our expanding family. We were greeted by Jay, who has an excellent personality and is very friendly and easy going. He proceeded t vehicle because of our expanding family. We were greeted by Jay, who has an excellent personality and is very friendly and easy going. He proceeded to inquire what it was we wanted and we developed quite a rapport, laughning and having a good time while shopping. I consider car buying pretty stressful but Jay made it an enjoyable, no-pressure experience, so I would and have highly recommended him to my peers that tell me they're in the market. Makis also made himself available to us to provide credentials and incentives to purchase from his dealership. His approach was also low -pressure and we appreciated his taking the time and interest in us. My family has purchased multiple vehicles from pohanka and it is always a good experience. I plan to always consider this dealership first for my vehicle needs. Oh yeah, Jay's the best! Lol More

My husband and I just purchased our third Honda from Bill Hamilton of Pohanka Honda of Fredericksburg-- a 2010 Honda Accord Crosstour. It's an awesome vehicle! We wanted a car but one with 4-wheel drive an Hamilton of Pohanka Honda of Fredericksburg-- a 2010 Honda Accord Crosstour. It's an awesome vehicle! We wanted a car but one with 4-wheel drive and this works perfectly for us. It also has lots of cargo space, is comfortable riding long distances and has ample room inside, including head room. We traded our 2005 Honda Odyssey van-- which we are still having withdrawals for it being gone-- but we plan to get another one of these from Bill further down the road. Bill is the BEST salesman we have ever had WITHOUT A DOUBT. He knows his product and he doesn't pressure you into any deal. But we've always left there with a new Honda from him. He's got what it takes! And, Mike Traber, in the Service Department at Pohanka, is wonderful also at making sure all of our vehicles get in and out of service quickly with not much wait time. And to mention the new Pohanka location (I-95 and US 17)-- it is so nice and comfortable. They provide beverages, a play area for your children and a very comfortable waiting room and beautiful showroom. I would highly recommend Pohanka of Fredericksburg if you're looking for a new Honda. B. Eldridge More

Wow, what a personable dealership. They treat you like a friend, not a dollar sign. Bill Hamilton was very professional and friendly. He didn't pressure me and he was willing to stay late on a Sunday until friend, not a dollar sign. Bill Hamilton was very professional and friendly. He didn't pressure me and he was willing to stay late on a Sunday until I contacted him to come back in to purchase a new Honda Civic VP. The car is a graduation gift for my daughter, Katie. I gave it to her early because my Camry was racking up the miles and I was offered a good trade-in by Pohanka. The new car price was very fair and my payments came in a little lower than expected which helped me out tremendously since I am a retired federal employee. Katie was nervous - because she was not an experienced manual transmission driver - but very excited! I don't think her smile ever left her face that day. She has learned to drive the car in two days. Today was her first solo to school - 16 miles from home. She only stalled once, and hey, all manual transmission drivers stall occasionally. I am so proud of her and she is focused on being an emergency or flight nurse after college. The car gets good gas mileage and I feel confident in it's safety and quality reputation. I lose count of the number of really old Civics still on the road. My sisters have owned three Civics themselves. Thanks again for your professionalism Pohanka. It is the first time that I can ever remember that the sales manager and general manager have ever personally thanked me for my purchase. Keep up the great work and you will keep a record number of satisfied customers. --Nancy McCloud More