Pohanka Honda of Fredericksburg

This was the best dealership I have ever bought a car from. I test drove a few cars with Barbara Barlow at Pohanka about a month before I purchased the new vehicles. I can't stand being hounded like a d from. I test drove a few cars with Barbara Barlow at Pohanka about a month before I purchased the new vehicles. I can't stand being hounded like a dog when I am looking on the lot. She came up to me handed me her card. I told her I was just looking and she left. I spent just over an hour on the lot looking on my own and decided to test drive two of the vehicles on the lot. During that time another salesman came up to me and I told him I was working with someone and didn't need his help. That helped a lot as the word got around to all the other sales people and nobody bothered me. I went back to Barabar and gave her the numbers off the windshields of the cars and we drove both vehicles. As I test drove the vehicle we made small talk and she described the vehicle as I drove it. Everything she said I had already read about on line so there was nothing she said that made me question her knowledge about the vehicle. I am skeptical when it comes to a sales person and listn very closely just in case they are making things up as they go. There was none of that with Barabara. When I finished test driving the vehicles I told Barabara I needed some time to think about it and she was very understanding, no pressure, no sales pitch, it was great. A month later I called Barabara asked her if she had the make, model and color in stock as well as the price I would be willing to pay. She stated she had one vehicle left and agreed to the price. I thought for sure there would have been a catch because of the price and the fact she said she only had one left. I expected to get to the dealer and find out it just sold before I arrived. Approximately 2-1/2 hours after I called, I arrived at the dealer and the car was ready, cleaned up and I took it for a test ride. Barabara kept her word and stayed at the dealership to make sure it did not sell for me. I came back from the test drive signed the paper work and left the dealer with a new car. There was no catch, no renogotiation, no hassle, no intimidation, no redirection, no scam. It was perfect. This was the 5th new car I purchased in my life time and exactly the way it should be. If you are considering a car, consider Pohanka and ask for Barabar Barlow she is great and can be trusted. I'm going back in two years for another new car as my children begin to drive. Thanks Pohanka and Barabara Barlow I will be looking for you in 24 months for another new vehicle. More

Nice facility, friendly sales staff, best price in the area on Honda Civic. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx area on Honda Civic. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

Chris, Thanks for assigning May. She is a breath Chris, Thanks for assigning May. She is a breath of fresh air. I walked out of two dealerships because they could not meet my expectations. M Chris, Thanks for assigning May. She is a breath of fresh air. I walked out of two dealerships because they could not meet my expectations. May took her time, because she knew I needed time, was not pushy, and answered my questions. She is a great person and a great worker. If I had a business I would be happy to have her. One does not see people like her often. You are lucky to have her. So, yes, I will give her 5s. Joe More

Great car buying experience! To avoid some of the headache of previous experiences with pressure, haggling and the old bait and switch I solicited price quotes from several of the regional Honda headache of previous experiences with pressure, haggling and the old bait and switch I solicited price quotes from several of the regional Honda dealerships via online sales. Danny Hicks with Pohanka responded quickly with competitive prices. He was upfront with me they did not have one of the trim levels I'd inquired about. No pressure and honest. He did advise me to clarify fees in addition to quotes I received and with them I would be responsible for VA taxes, tags/title and their $399 processing fee. I greatly appreciated that advice as it better helped me to compare apples to apples and weed out potential bait and switch sort of approaches. Fairfax/Rosenthal's quote was higher and there was an additional transfer fee (bottom line $1000 more) and despite Hendrick's in Woodbridge numerous emails and phone calls from multiple people they were evasive to direct questions regarding fees and if they had the car/colors I was interested in in inventory. This on the heals of my 2002 Honda shopping experience where they got me to the lot with a quote but then only had vehicles with additional (unwanted) cosmetic or installed accessories that brought the price back up. Despite not having the Civic EX-L I'd initially planned I made an appointment with Danny at Pohanka due to being the closest dealership and eager to test drive the Civic EX and figured I could pursue another dealership if ultimately I decided on the leather trim level. During the test drive I'd mentioned aspects of the Subaru I'd just driven that appealed to me and I'd given a passing glance at the CR-V online. I test drove that as well. Afterward I was more undecided on the car for me than when I walked in but Danny's honest no pressure style solidified I wanted to buy from him. His goal did appear to be me getting the right car for me. By the next morning I was sure the CR-V was it and completing the process was painless as can be. A part of me is leery of overly large dealerships with fancy coffee machines etc. But I was warmly greeted each time I've arrived and someone not only said but appeared happy to find Danny for me. Not slick or overly done just warm and honest. I'm tickled with my new CR-V and already gave a friend Danny's card. It's refreshing to feel I've gotten a good deal without the headache of haggling or the pressure I've experienced in the past. More

I found this dealer through my insurance company. I live in a different state but they made it very easy for me. Jay promptly answered all my questions (and I had a lot) and was upfront and truthful in all in a different state but they made it very easy for me. Jay promptly answered all my questions (and I had a lot) and was upfront and truthful in all his correspondence. When I arrived, he had the car and paper work ready for me. The Honda dealer by me told me that if Pohanka could sell me the car at the price that they said, then it would be worth the drive, and it was! I will recommend this dealer to all my friends and family who are in the market of buying a new Honda. Jay did a great job and am very glad that I bought my car from him. More

GREAT car buying experience - Kevin gave enough info to be helpful but was not pushy at all. Everyone with whom we came into contact was friendly and helpful, and they have followed up a couple of times to be helpful but was not pushy at all. Everyone with whom we came into contact was friendly and helpful, and they have followed up a couple of times to make sure I'm happy in my new car. Wonderful, low-stress car buying experience. Would definitely come back to Pohanka and recommend it to others. More

we tried a couple of local dealerships in our area and we tried a couple of local dealerships in our area and did not get too far. so went on the web and listed what we wanted and up popped Pohanka of fre we tried a couple of local dealerships in our area and did not get too far. so went on the web and listed what we wanted and up popped Pohanka of fredericksburg. Because of Devona's persistant to help us to get what we wanted and always that smiling and upbeat attitude at all times and never too much pressure we ended up with the car of our dreams-a honda CR-V 2010. More

Fantastic experience! We bought a new Honda Element. Wanted the EX w/ Navi (for me) and the orange color (for my wife). Unfortunately, it wasn't in stock or listed at another dealer to be brought in. Wanted the EX w/ Navi (for me) and the orange color (for my wife). Unfortunately, it wasn't in stock or listed at another dealer to be brought in. Figured we would have to wait it out for the 2011s. Anthony kept us in mind in about 2 weeks later contacted us saying one was slated for delivery. Very pleased with how he prioritized our wants...AND kept tabs on it. Outstanding customer service. After paying this Element off...we'll definitely be calling Pohanka Honda (and specifically Anthony Alston) to see about a second vehicle. Financing was available...and a good deal. I wish I would have done the research in advance though. Strictly to speed the process up. Extremely happy with the purchase and the process. More

We really appreciated the outstanding service we had today form Joey and Mr. Kingsley. The service was quick, expert and professional. Everything about the car was explained to us in great detail. We today form Joey and Mr. Kingsley. The service was quick, expert and professional. Everything about the car was explained to us in great detail. We never felt any pressure to go beyond what we intended to purchase. The car is everything we expected and more. Thank you Pohanka for your great service. More

Great experience buying a car. The car and price were exactly as promised. Well worth the round trip from PA to VA. Really appreciated Barbara's and other staff's professionalism, honesty and friendlin exactly as promised. Well worth the round trip from PA to VA. Really appreciated Barbara's and other staff's professionalism, honesty and friendliness. I would recommend buying a car using internet pricing and working with the Pohanka dealership. More