Platinum Auto Mall
Long Island City, NY
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137 Reviews of Platinum Auto Mall
Great dealership for new Suzuki. Purchased a new sx4. They had the exact color i wanted. The girl on phone was really helpful. They even gave me gas despite the crises. They had the exact color i wanted. The girl on phone was really helpful. They even gave me gas despite the crises. More
I was lied to as soon as I sat down. The car had missing bulbs tear in the seat and cracked blinker which should have been fixed during there certification which is a scam! The certification never gets done bulbs tear in the seat and cracked blinker which should have been fixed during there certification which is a scam! The certification never gets done! And they tack that on to the price! And then when you say that was never mentioned, they already hit your credit score! Then they tell you to get the hell out of the dealership after wasting your whole evening! No respect! Low life manager! Do not buy anything here! And if you have a chance report them to the better business bureau! You have been warned! Don't fall victim to this scam! More
nice cars but horrible customer service,dont even bother to do a follow up with them or go back to them for service if you have any issues with your car.just last week the sales man call me back to tell me to do a follow up with them or go back to them for service if you have any issues with your car.just last week the sales man call me back to tell me that the whole staff walked off the job because they wasnt getting paid... More
I went to KG Suzuki to buy the 2008 Land Rover Range Rover sport. I really didn't have the best credit and Yousef the salesperson worked with me and found a bank that would give me a good rate. I also a Rover sport. I really didn't have the best credit and Yousef the salesperson worked with me and found a bank that would give me a good rate. I also asked if I had to leave a big down payment and Yousef asked is manager Amran and they both worked around what I have to get me the car. Within 3 hours I had the car I wanted and I drove off the lot with the car. More
Great dealership, wonderful people. A wide variety of vehicles to choose from. Purchased my first vehicle from here. They helped through everything and gave me an awesome price. vehicles to choose from. Purchased my first vehicle from here. They helped through everything and gave me an awesome price. More
Please I beg you do not buy anything from this place. Save yourself the agony, they are absolute crooks. The finance manager who also happens to be part owner is a selfish crook. They tack on thousand of Save yourself the agony, they are absolute crooks. The finance manager who also happens to be part owner is a selfish crook. They tack on thousand of dollars in bogus fees, whch amounted to about 7000 dollars, and a bogus 160 point inspection, but they can't even produce real paperwork on the vehicle inspection. I went in for a car and when we got in the room with the finance manager he ended up adding a bogus warranty and a bogus destination fee on a used car, he also added a bogus doc fee and a bogus bank fee on a finance. All of these fees are illegitimate. This dealership is horrible and they're conning unsuspecting people out of there hard earned money. I ended up signing the contract because they have you waiting 6 hrs and you've come exhausted and too dumb to realize what's going on. I left with the car an then realized what I just did. The next day I went in there and demanded my down payment back and no longer wanted the car. The finance manager I believe his name is Amran tried to give us a hard time but we ended up leaving the car and getting our money back. Please avoid at all cost More
I hate shopping for a car cause you have to haggle for price.kg suzuki made it easy by staying firm on there advertised price.i really enjoyed there service towards purchasing my bmw.price was nice and so price.kg suzuki made it easy by staying firm on there advertised price.i really enjoyed there service towards purchasing my bmw.price was nice and so is the car.i only have good things to say about these people. thanks More
STAY THE HELL AWAY FROM THIS PLACE, THEY LIE AND CHEAT YOU, THEY SUCK YOU DRY. They make you wait SEVERAL HOURS so you can get annoyed just so that you can sign to get out of there. Banker is the worst YOU, THEY SUCK YOU DRY. They make you wait SEVERAL HOURS so you can get annoyed just so that you can sign to get out of there. Banker is the worst one of them all, he tries to buddy you and be nice, then he only explains things you want to hear. He says "don't worry just sign". I made that mistake and trying to settle things either by court or face-to-face. More
What a terrible dealer! DO NOT GO THERE EVER!!!! Terrible customer service and FALSE ADVERTISEMENT. Went to see a Range Rover they advertised as having 58K miles for $11,950, but when I get there, guess what customer service and FALSE ADVERTISEMENT. Went to see a Range Rover they advertised as having 58K miles for $11,950, but when I get there, guess what? The car had actually 86K miles and the price was actually $14,950. Not nice to lie to customers like that. They didn't let me test drive the car, they said something like I had to almost sign the deal to be able to test drive the car. THEY ARE NUTS!!!!Now that I read the other reviews everything makes sense. I am just sorry I din't read them before going there. What a horrible experience! More
STAY AWAY! Worst experience EVER! BIG mistake. On a Sunday I left a $500 "fully refundale" deposit on a car. I drove back next day 3hrs away. After speaking to them three times through out the day that Sunday I left a $500 "fully refundale" deposit on a car. I drove back next day 3hrs away. After speaking to them three times through out the day that the car was being "detailed". They promised to fix a couple scratches before I pick up the car and they did nothing not even wash it! They agreed to give me finance options and again nothing! They said the car was certified and when I'm there they say it was half certified wasn't done yet that's why the price is low because the important things like engine and transmission were sertified!!??? They were waiting to see if I agreed to take the car as is even after the promises. Then they wont tell me the rate on the loan till I agree to the price! A consumer wants the whole picture not just the price of the car! I asked to cancel and they said I must come back on a Friday. I live 3hrs away! I paid with AMEX so they are taking care of it for me. More