Platinum Auto Mall

DO NOT SHOP THERE I was looking to purchase a 2011 DO NOT SHOP THERE I was looking to purchase a 2011 Hyundai Sonata from the dealership. They advertised the online for $10,900 with 41k miles on it. DO NOT SHOP THERE I was looking to purchase a 2011 Hyundai Sonata from the dealership. They advertised the online for $10,900 with 41k miles on it. We called and asked if that is the same price if we bought it outright and not finance with them. The woman on the phone said "yes" and the next day I drove a hour and a half and arrived at the dealership when the doors opened. When I saw the car at the dealership it had a price tag of $18,900. I told the salesman working there that the online price was $10,900. He said that is only if we finance with them and that would be the only way for me to get that price. So I drove and wasted my morning going to a dealership that had me go there based on a lie. Judging by all the bad reviews I see about the place I'm guessing they do not leave a good impression on people. Go anywhere else when buying a car. More

I thought the sales person was nice and polite. We were able to test drive the car and very interested at the price offered through the internet special. We gave a $1000.00 deposit to show our intent and able to test drive the car and very interested at the price offered through the internet special. We gave a $1000.00 deposit to show our intent and seriousness. However, there was a ridiculous fee for 160point inspection on top of the internet price. We kindly said no and said it was not acceptable. Got our deposit back the same day. More

I am very pleased with the overall service I was given at KG, i was traveling 4 hours to visit their location and Maggy was helpful with proving accurate information and emailing me pictures before I came in KG, i was traveling 4 hours to visit their location and Maggy was helpful with proving accurate information and emailing me pictures before I came into the office. Jose was my sales rep and guided me threw everything step by step, there was a few things I was unsure off and he took the time to guide me threw any questions or concern I had. While waiting to see the finance manager Maggy was kind enough to offer me some beverages while I waited, very nice and kind young lady. I like how Marlon the manager was very hands on to make sure employees had satisfied my needs. The wait to see a finance manager was a bit long but worth the wait, once I got into the office Amron the finance manager was very kind and professional and got my bank approval in no time. I came out of KG with my beautiful Mercedes Benz S550. It runs perfect and has very low milage and for the price I got it for I really am not complaining. Satisfied and happy customer indeed. Everyone don't take my word for it what do u have to have to loose except a few hrs of ur day to get the car u need which I believe is all worth waiting for. Thank you KG Suzuki we will be doing business again in the near future. More

They tried to pull bait and switch on me and told me after i called and was on the way within 30 min someone bought the car. Are you interested in any othe car, no. You have to be a liar and not human t after i called and was on the way within 30 min someone bought the car. Are you interested in any othe car, no. You have to be a liar and not human to do this job. More

After searching for months they had the car i was looking for. Judy at the phone was very kind. Euri the sales man was a really nice guy. They finally got me the loan i got the car with a little high APR but for. Judy at the phone was very kind. Euri the sales man was a really nice guy. They finally got me the loan i got the car with a little high APR but thats because my credit aint the best. Even known i had a bankruptcy not too far ago they got me the car. So thanks kg suzuki 03/13/13 More

After searching for several months to find a clean 2009 Lexus GS 350, I found an add online indicating that KG Suzuki had the car for an unbelievable price. So I visited their showroom in Long Island City Lexus GS 350, I found an add online indicating that KG Suzuki had the car for an unbelievable price. So I visited their showroom in Long Island City and was able test drive the car. The GM was willing to negotiate a deal with me that included a 4 year 50 month warranty on my now certified pre-owned Lexus, that I would have had to pay much more for; while keeping my monthly payments where I needed them to be with a very low 2.9% interest rate. That day my family pruchased two vehicles. I have had to get some minor service on the vehicle since the purchase and the sales man and service department were very accommodating to my specific scheduling needs. If you are looking for a clean car at a good price and customer service is important to you, I would visit KG Suzuki in Long Island City New York... More

I live in Ohio and bought my 2010 Acura TL w/Tech Pkg from KG Suzuki at an amazing price. I traded in my old car and the whole process was excellent. My salesman, Fawad and his manager, Marlon, were awes from KG Suzuki at an amazing price. I traded in my old car and the whole process was excellent. My salesman, Fawad and his manager, Marlon, were awesome! First class guys!!! These guys are going places going by how they do business. They are very professional, respectful and not judgmental at all. Even though things took a couple of hours to finalize, they kept updating me on where things were and asked if me and my wife needed anything to drink. I will do business with these guys again in a heartbeat without hesitation. All the people making the false accusations here are just unreasonable or flat out haters. My experience has been nothing short of impressive. To this day, I can pick up the phone and call Fawad if I have any questions and he is always accommodating despite his hectic work; just like a friend you've know for so long. If you're looking for a deal, look no further than KG Suzuki! They made it happen for me and I'm still thrilled with my purchase. Got tons of compliments on the new car from friends, neighbors, coworkers and even strangers! More

Just don't go. The reviews are true. I traveled far because I was "approved" . They will not approve you. I'm telling you don't do it. All the cars are repos. They will try to sell you a Suzuki though because I was "approved" . They will not approve you. I'm telling you don't do it. All the cars are repos. They will try to sell you a Suzuki though smh. More

la peor experiencia en la compra de un vehiculo, esta gente son unos pillos, este sitio debe ser investigado,no estoy de acuerdo con la garantia que te obligan a comprar eso es algo opcional, se aprovec gente son unos pillos, este sitio debe ser investigado,no estoy de acuerdo con la garantia que te obligan a comprar eso es algo opcional, se aprovecharon de mi, estoy bastante enojada, y tengo hasta miedo de volver a ese sitio, yo le escribi al Better bussinness bureu y los reporte. More

The worst experience I ever endured. They had me fill out all the paperwork, call my insurance company and pay a fee to them plus they wanted the down payment before you get the bank approval. They had us si all the paperwork, call my insurance company and pay a fee to them plus they wanted the down payment before you get the bank approval. They had us sit for 7 hours while some of their coworkers flirted with 2 young girls that were purchasing a car. They need to be sewed for sexually harassment that Sayfur was doing to them girls while eating pop eyes chicken with them and trying to give out fatten doughnuts. They did not want to let anyone test drive the cars. They went as far as cleaning the cars and making it smell good knowing that you did not get approve yet from the bank. They send your information to various banks without your approval they flirt with bank reps over the phone to try and swindle them to approve your paperwork. I am pretty sure they was not even talking to a bank after hours because most banks close at 5pm via telephone. They need to be close down asap. The are rip off artists when it comes to cars. I feel sorry for anyone that purchased a car from them. God was definitely on my side because my paper was approved but I had other issues as well. They need to have an investigator go in their because they are going to create them a lawsuit for selling lemons and sexually harassment to young females. More