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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
579 Reviews
Call Dealership (910) 812-1783

4395 Fayetteville Rd

Lumberton, NC

28358

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579 Reviews of Peterson Chrysler Jeep Dodge

January 12, 2024

Curtis who worked in the service department was great and treated us with lots of respect and kindness More

by LAMPOON122389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
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Jan 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that Curtis from our service department was able to provide you with a respectful and kind experience at Peterson Chrysler Jeep Dodge Ram. Thanks for the review!

January 12, 2024

It was very easy to get an appointment on the day I needed it. The staff was very nice and helpful. More

by MCPHERSON_NELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Report | Print
Jan 13, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team delivered an excellent experience. Thank you, Nellie!

January 10, 2024

Curtis Moser and service great place would recommend everyone to visit for there car care needs. More

by CMOSER114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moser
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Jan 11, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the review! We appreciate the kind words about Curtis and hope to see you again at Peterson Chrysler Jeep Dodge Ram!

January 10, 2024

My appt was to be for a repair. They had me down for an oil change when I specifically told them no oil change until the oil leak was fixed. He told me that it was for an oil change More

by christiehepfner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sellers
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Jan 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Christie, I'm sorry to read about the confusion and delay you experienced with your appointment. It's important that we're on the same page as our customers when it comes to their vehicle needs. I apologize for any inconvenience this may have caused you and would like an opportunity to discuss this further if possible. Please feel free to reach out at your earliest convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

January 09, 2024

Pleasant atmosphere, quality service, always a pleasure to carry my truck there and having a nice environment to be able to know I'm being taken care of More

by roybritt32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name, but the young lady was nice and professional , Mike Pittman, Tony Blackmon
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Jan 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Roy, we're delighted to know you've had such positive experiences at Peterson Chrysler Jeep Dodge Ram. Creating a pleasant atmosphere and providing quality service is important to us. Thanks for your trust!

January 09, 2024

Always a pleasure to do business with Peterson Toyota. The service writer is the best. More

by revgmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera in service , Mike Pittman, Tony Blackmon
Report | Print
Jan 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Peterson Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

January 08, 2024

Positive experience, no pressure, sales people were very helpful and found the car we wanted. More

by michaelelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Robert , Mike Pittman, Tony Blackmon
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Jan 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Here's to five stars and a new car! The team at Peterson Chrysler Jeep Dodge Ram appreciates your business and wishes you happy miles ahead!

January 06, 2024

This Dealership is always on top of everything. Great Management, Sales Staff and Service Department. Thanks for all you do for your customers. More

by GIFTS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Locklear, Mike Pittman, Tony Blackmon
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January 05, 2024

We have had excellent service, the staff was very knowledgeable, respectful, and polite.They are always awesome in the communication with the customers. We love Peterson Toyota!!! More

by LALA723.LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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January 04, 2024

Customer service representative was professional. $198.00 for for a diagnostic of my truck was bit excessive. Especially when the diagnosis was wrong. To call and tell me that I needed a transmission More

by STJONES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Blackmon
Report | Print
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