Peterson Chrysler Jeep Dodge

Undercoat that was installed fell partially down and was dragging all the way to Asheville and back dragging all the way to Asheville and back More

Excellent job on my vehicle and the price is right and the representative is very helpful I would recommend all my friends the representative is very helpful I would recommend all my friends More

The service person was kind and kept me informed on the progress of my car repairs. Also told me when and what future services would be needed. progress of my car repairs. Also told me when and what future services would be needed. More

Salesman was spot-on. He navigated the process quickly. Only complaint is that Sales Manager didn't honor the price quoted by my salesman. I was in high tech sales for 31 He navigated the process quickly. Only complaint is that Sales Manager didn't honor the price quoted by my salesman. I was in high tech sales for 31 yrs. Never had a manager not back me up. Can't blame the salesman for a subpar Manager. All over 5% . Shameful. More

Excellent service and very professional . The salesman was very professional and respectful I would recommend this dealership to my family and friends The salesman was very professional and respectful I would recommend this dealership to my family and friends More

Awesome thanks good vehicles and your cars look good enough customer help is good thanks enough customer help is good thanks More

Paula from the dealership contacted me quickly. She was very professional and answered all my questions. She even sent me videos of the car. That car didn’t work out for us but I would definitely recommend very professional and answered all my questions. She even sent me videos of the car. That car didn’t work out for us but I would definitely recommend this dealership because of their great costumer service. More

I made an appointment to see a specific vehicle. I was given the appointment time and a specific name of the associate I was to meet. When I arrived I asked for that associate but he was not available. So given the appointment time and a specific name of the associate I was to meet. When I arrived I asked for that associate but he was not available. Someone else met with me right away. Where I provided the VIN for the vehicle I wanted, someone else was "working a deal" on that on it with another customer. Then they wanted to show me "something better". I left and took my business out of town. More

Overcharged for Alternator My wife was on the road when alternator went bad. 2012 Chrysler Town and Country. The dealership had no way to get their part for three days! In so My wife was on the road when alternator went bad. 2012 Chrysler Town and Country. The dealership had no way to get their part for three days! In some cases, I was told, they would use Autozone but considered their parts inferior. I looked at the alternator online to check availability in the area and noticed the price was 250.00 and gave my OK to use the inferior part; in came with a limited lifetime warranty so it should last a while. Well, even though I got an admitted inferior part, I was charged a premium price of 390.00!! In talking with Barry, the parts manager, he told me they charged retail. I reminded him the part came from Autozone, was inferior, and I was charged 140.00 more. I was told a 35-40% mark up was normal charge. Hello, the amount was over 50% mark-up. Very disappointed. More