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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

January 25, 2024

This Dealership provided excellent sales service and a fair price for my vehicle purchase. Trashawn was my salesman and this young man was exceptional. I would recommend his help to anyone. More

by cindycoffey@twc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trashawn salesman, Mike Pittman
Jan 25, 2024 -

Peterson Chrysler Jeep Dodge responded

We're so glad to know you had an excellent experience with Trashawn and our team at Peterson Chrysler Jeep Dodge Ram, Cindy. Thanks for recommending us, we appreciate your support!

January 25, 2024

The gentleman that helped me check in and talked with me afterward was very friendly and knowledgeable. More

by vickiehtaylor3096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he checked me in the service department
Jan 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Vickie, we're glad to know you had a friendly and informative experience working with our team at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive feedback with us!

January 24, 2024

Staff was very professional as well as extremely kind and friendly. Pleased with my experience. More

by plrouth4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Your five-star review of Peterson Chrysler Jeep Dodge Ram made our day! Thank you for sharing and we hope to assist you again in the future. Safe travels!

January 20, 2024

Never disappointed great custumer service. A very professional experience. Clean and inviting atmosphere. Thank you. More

by jose79s30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Jan 22, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to know you had a great experience at Peterson Chrysler Jeep Dodge Ram! Our team strives for top-notch customer service in a clean and welcoming environment. Thanks for your kind words, we appreciate it!

January 19, 2024

Everyone was very nice and made sure my dream of owning a jeep happened. I was very pleased. More

by PAITMEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Jan 22, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the review! We appreciate the kind feedback and hope to see you again at Peterson Chrysler Jeep Dodge Ram. Safe travels!

January 14, 2024

Excellent customer service I couldn’t believe how great they greeted me and even open my car’s door for me on my way out. I appreciate that. More

by JOSECRUZJG68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jan 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Jose, we're delighted to know you had such a positive experience at Peterson Chrysler Jeep Dodge Ram. Our team always aims for top-notch service! Thanks for the review and your kind words.

January 14, 2024

My visit was pleasant. Amanda was great. No service was done, it was just looked at to see if the problem could be found. More

by lilbill
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Lilbill, we're glad to know that Amanda was able to assist you during your visit at Peterson Chrysler Jeep Dodge Ram. We appreciate the positive feedback!

January 13, 2024

Had appointment for third, 5 year lifetime warranty inspection on my ‘08 Ram. Dodge service dept filled out form (hand written), and then told me I owed $160.00+ for the inspection. The “new” service More

by mr.wayne.norris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know their names
Jan 17, 2024 -

Peterson Chrysler Jeep Dodge responded

Wayne, I'm sorry to read about the confusion and inconvenience you experienced during your recent visit. We strive for clear communication and efficient service, so it's disappointing to see we fell short this time. Your loyalty is greatly appreciated and we'd like an opportunity to make things right with you. Please reach out at your earliest convenience so that we can discuss this further together - Thank you, Tony Blackmon - General Manager - (910) 812-1851

January 12, 2024

Curtis who worked in the service department was great and treated us with lots of respect and kindness More

by LAMPOON122389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jan 12, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to know that Curtis from our service department was able to provide you with a respectful and kind experience at Peterson Chrysler Jeep Dodge Ram. Thanks for the review!

January 12, 2024

It was very easy to get an appointment on the day I needed it. The staff was very nice and helpful. More

by MCPHERSON_NELLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jan 13, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team delivered an excellent experience. Thank you, Nellie!

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