Peterson Chrysler Jeep Dodge

Service was great. I arrived early and was out in no time at all. Thanks! I arrived early and was out in no time at all. Thanks! More

Service dept the lady handling my car was rude. The other customer service was nice. The other customer service was nice. More

This Dealership provided excellent sales service and a fair price for my vehicle purchase. Trashawn was my salesman and this young man was exceptional. I would recommend his help to anyone. fair price for my vehicle purchase. Trashawn was my salesman and this young man was exceptional. I would recommend his help to anyone. More

The gentleman that helped me check in and talked with me afterward was very friendly and knowledgeable. afterward was very friendly and knowledgeable. More

Staff was very professional as well as extremely kind and friendly. Pleased with my experience. friendly. Pleased with my experience. More

Never disappointed great custumer service. A very professional experience. Clean and inviting atmosphere. Thank you. A very professional experience. Clean and inviting atmosphere. Thank you. More

Everyone was very nice and made sure my dream of owning a jeep happened. I was very pleased. jeep happened. I was very pleased. More

Excellent customer service I couldn’t believe how great they greeted me and even open my car’s door for me on my way out. I appreciate that. they greeted me and even open my car’s door for me on my way out. I appreciate that. More

My visit was pleasant. Amanda was great. No service was done, it was just looked at to see if the problem could be found. Amanda was great. No service was done, it was just looked at to see if the problem could be found. More

Had appointment for third, 5 year lifetime warranty inspection on my ‘08 Ram. Dodge service dept filled out form (hand written), and then told me I owed $160.00+ for the inspection. The “new” service inspection on my ‘08 Ram. Dodge service dept filled out form (hand written), and then told me I owed $160.00+ for the inspection. The “new” service person that filled out the form had checked with a senior service person, on the Toyota side and she was the one who said I owed the $160.00+ charge. I went and talked to her on the Toyota side and she said the charge was correct. I told her I had never been charged for the warranty inspection before. She talked with someone on the phone and said I was right and there was not a charge for that type of inspection. She said the hand written form would not be honored, so she printed out a new form for me. I left thinking everything was settled. I drove to the grocery store to shop but, before I went in I checked the form closer and found it had been dated 1-11-23, instead of the correct date of 1-11-24! I realize this was a honest mistake but, I had to return to have it corrected, since I knew this could cause a problem. This time I was directed back to the Dodge side and a new inspection form was printed by a different employee. I bought my Ram new, at Crown in Fayetteville. After about a year I started bringing it to Peterson, for service, since I live here. I bring it in every 3,000 miles for oil & filter change or any service that is due. After this experience, which shouldn’t have taken over 15 minutes, I may start taking it back to Crown for service. More