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Penske Toyota

Downey, CA

4.8
1,535 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,535 Reviews of Penske Toyota

June 30, 2022

Can I have scheduled the service for my car to get repaired windshield repair on the 29th of June and my service specialist at Stefan Arias was ready for me as soon as I pulled up and took care of my More

by abelortega427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias , Danish Khan
Jul 05, 2022 -

Penske Toyota responded

We appreciate you taking the time to leave a review! It's great to know that our Service Team is always ready to take care of you and your vehicle when you arrive. Penske Toyota thanks you for your recommendation!

June 29, 2022

Penske Toyota Is the best dealer, Mr. Thomas always gives me the best service., He always takes care of my cars. I’m very happy with him Thank you! Mr. Thomas! More

by Ngpineda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Arthur
Jun 30, 2022 -

Penske Toyota responded

All of us here at Penske Toyota are glad to see that you had such an excellent visit with Penske Toyota. I so very appreciate your providing this superb review.

June 28, 2022

I always go to this dealer for my car maintenance. Johnny is always helpful and efficient! More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Johnny from service department
Jun 29, 2022 -

Penske Toyota responded

Lynn, we appreciate your input. We are glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Toyota!

June 28, 2022

I’ve been taking my new Highlander here for the last year to do an oil change. They have friendly service and quick turnaround, considering how busy they are. I totally recommend them! More

by Elozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Jun 30, 2022 -

Penske Toyota responded

Hi Elozano, we strive for a high level of customer satisfaction in all aspects of our dealership here at Penske Toyota. Reviews like yours help us to continually improve to be the best.

June 28, 2022

Courteous & quick honest service! I drive from Long Beach because of their Customer Service and won’t go elsewhere More

by Nyhawkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco & Johnny Jimenez
Jun 29, 2022 -

Penske Toyota responded

We're thrilled to see that you enjoyed our service enough to travel the distance to come to our dealership again. Penske Toyota is always glad to provide our customers with an efficient and courteous appointment. Thank you so much for being a loyal customer. We are very appreciative to have your business.

June 27, 2022

Friendly -excellent service Could not be more pleased Very efficient way They treat the customer to top notch service More

by Dmooneyconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 09, 2022 -

Penske Toyota responded

Our Service Department is very thankful to receive your positive review. We are so pleased to read that you had a top-notch service experience with us, and we are here for you if you have any additional automotive questions or needs. Thank you for being a customer with us at Penske Toyota.

Jul 11, 2022 -

Dmooneyconst responded

Your the best Thanks again

June 27, 2022

This is the second time working with Diego. He is always very helpful and cordial. He is very professional and pleasant to work with. I left him a message on Friday and he returned my call in a More

by dgchap61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
Jun 28, 2022 -

Penske Toyota responded

Our team here at Penske Toyota is glad to have you as an amazing and returning customer! It is always thrilling to read that our customers are being provided with helpful, cordial, professional, and pleasant interactions. Thank you for choosing us for your tire replacement, we hope to assist you again if the need arises.

June 27, 2022

Excellent and professional customer service. Staff was friendly and extremely helpful!! Always enjoy coming for service. More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 28, 2022 -

Penske Toyota responded

We are thrilled that you were able to receive outstanding service from our friendly and helpful Team here at Penske Toyota. We appreciate you and the time you've spent here. We hope to see you again in the future.

June 24, 2022

I’ve bought 3 car’s from Penske. Sales and service first rate. Bring back free coffee More

by tedshllng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jun 25, 2022 -

Penske Toyota responded

Thank you for your kind words about our Sales and Service Departments. We appreciate your continued business and value your feedback on the coffee. We hope to see you again at Penske Toyota!

June 22, 2022

el agente que me atendio para el servicio de mi carro super amable, atento respetuoso muy buena atención le agradezco accesible a explicar me y solucionar las preguntas que tenia con respo a mi vehículo More

by NizaSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RUBÉN BASALDUA
Jun 26, 2022 -

Penske Toyota responded

Hello, We're thrilled to hear that our team was so attentive and professional with you and your needs. We hope you continue to choose and trust Penske Toyota for any future vehicle needs!

Jun 26, 2022 -

NizaSoto responded

Of course yes

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