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Penske Toyota

Downey, CA

4.8
1,535 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,535 Reviews of Penske Toyota

July 05, 2022

Lo que me gusta de Toyota dealer es que son amables. Mandan recordatorio de la cita. Explican lo que necesita el carro. Ofrecen los planes que tienen sobre de pagos. More

by Luis Nava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jul 16, 2022 -

Penske Toyota responded

Hello Luis, We're thrilled to hear that our team was nice to you and very attentive in reminding you about your appointment and informative about your vehicle's needs. We're happy you chose Penske Toyota, and we hope to continue to serve you in the future

July 04, 2022

I need to get my sienna worked on quickly… found this was the only dealer open on a Sunday.staff was great, fast and helpful More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 07, 2022 -

Penske Toyota responded

We are happy to know our Service Team provided you with quick, fast, and helpful service. Let us know if we can help you with anything else here at Penske Toyota.

July 04, 2022

Excellent customer service, very quick and friendly process, Vu Trang is excellent at financing, I will continue to visit this dealership as many times as needed More

by sussygarcia115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Trang, Paola Cali
Jul 09, 2022 -

Penske Toyota responded

Hello! Your review made us smile. We're very happy to learn our team was able to provide you with a timely and friendly experience. We truly appreciate your loyalty to Penske Toyota and your recommendation. We look forward to taking great care of you and your vehicles in the years to come.

July 04, 2022

Very friendly people, as soon as you get there there’s someone to greet you and welcome you, even though the service takes from two to three hours they help you with anything that concern you in regards t More

by alatorrebrdn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jul 06, 2022 -

Penske Toyota responded

All of us are glad to see that you had a polite visit with our Service Team. We so very appreciate your commenting with this thoughtful endorsement of Penske Toyota. Thank you for shopping with us.

July 03, 2022

The salespeople and staff at Penske Toyota were very welcoming and they were able to get me in for a test drive quickly. The financial part of the experience was not difficult at all and they made it ea More

by Aherna23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel and Vu
Jul 08, 2022 -

Penske Toyota responded

Thank you for your review! We believe communication is important, and are pleased to know our staff was patient, respectful, and kept you informed every step of the way. We will always be here to take care of all your automotive needs. Penske Toyota looks forward to your next visit with us.

July 02, 2022

Fabulous service. Great service from Samuel Aguilar. He went above and beyond on customer service! More

by bubitohernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Jul 04, 2022 -

Penske Toyota responded

Hello! Thank you for taking the time to leave us this amazing 5-star review. It is our greatest pleasure to provide above and beyond services to our customers here at Penske Toyota. We would be delighted to offer great experiences to you again for your future automotive needs.

July 02, 2022

I recomend this dealership specially service department my advisor Thomas arthur very profesional very polide always explained everything very clearly about my truck service y have all my family coming to More

by loco65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas arthur
Jul 07, 2022 -

Penske Toyota responded

Hello! We are very happy to see your recommendation here at Penske Toyota! It is a pleasure for me to read that our Service Team provided you with excellent care during each of your visits. We're so grateful for your business.

July 01, 2022

Excellent service! Bernice was knowledgeable every step of the way, always a pleasure with the Downey team. More

by StephanieR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernice
Jul 03, 2022 -

Penske Toyota responded

Customer satisfaction is our main goal, and it pleases us to receive this positive feedback. We appreciate your business.

Jul 03, 2022 -

Penske Toyota responded

Customer satisfaction is our main goal, and it pleases us to receive this positive feedback. We appreciate your business.

July 01, 2022

Professional customer service, waiting time excellent, answer all my questions, excellent service, would recommend to all my friends and family More

by Marion1952g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jul 06, 2022 -

Penske Toyota responded

Thank you for taking the time to leave this positive feedback. We strive to provide our customers with professional and excellent service. Thank you for the recommendation here at Penske Toyota.

Jul 06, 2022 -

Marion1952g responded

Thank you for the awesome service I received

Jul 06, 2022 -

Marion1952g responded

Thank you for the awesome service that I receive in a timely manner and very professional would recommend Penske to all my family

June 30, 2022

With appointment don’t have to wait long. The person help me was very good.he let me know what the recommendations are and just need me to let him know what I want to do. My car was done on More

by Le.larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 05, 2022 -

Penske Toyota responded

We are happy to hear that we could provide you with timely service, Le.larry. Our Service Department here at Penske Toyota truly appreciates your 5-Star rating and looks forward to serving you again.

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