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Penske Toyota

Downey, CA

4.8
1,744 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,744 Reviews of Penske Toyota

July 31, 2025

I had a great experience at this dealer because my service advisor was very informative and helpfull. I will definitely recommend it to everyone with a Toyota . Thank you Richard for making this a gre More

by Da.Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from Service dept
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July 28, 2025

Is the best dealer are going before the service over Nice, very kind of personally help her all the time. More

by Palmea Ritter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 28, 2025 -

Palmea Ritter responded

He’s very good person and help it all the single time, and try to find the best deal

Jul 28, 2025 -

Palmea Ritter responded

Thank you for making it easy

Jul 29, 2025 -

Penske Toyota responded

We're pleased that our team was able to help you. Thank you for sharing your experience with Penske Toyota.

July 26, 2025

Excellent service, never lets me down. Steven is always a big help and has kept my car running smoothly with recommendations to keep my wear and tear down to a minimum. More

by Ajime152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
Jul 26, 2025 -

Penske Toyota responded

We're glad to know that our team continues to provide you with reliable service. Your car's performance is important to us at Penske Toyota. Drive safely and take care.

July 25, 2025

Very efficient handled my auto needs to a T, Paul was very helpful and filligient More

by gregoriochavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jul 25, 2025 -

Penske Toyota responded

We appreciate your positive feedback on the support you received from our team at Penske Toyota. Thank you for choosing us to handle your automotive needs.

July 21, 2025

Customer service is very good, the waiting room is comfortable and the hot chocolate is excellent, but long ago gives you bottled water. More

by Lorrainejimstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jul 22, 2025 -

Penske Toyota responded

We're happy to hear you enjoyed our comfortable waiting room and hot chocolate. Thank you for your feedback.

July 20, 2025

Excellent service as usual for over 20 years. Service advisor Richard is very friendly and knowledgeable.Always a pleasure working with him More

by Commerce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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Jul 20, 2025 -

Penske Toyota responded

Thank you for your kind words and long-standing trust in Penske Toyota. We're pleased to hear that our team made your visits enjoyable over the years.

July 19, 2025

This dealership always has Quick Service and friendly staff, recommend this place to everyone if you haven't been here yet More

by Dahanahernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Jul 20, 2025 -

Penske Toyota responded

We appreciate your recommendation and feedback about our quick service at Penske Toyota. Thank you for choosing us.

July 16, 2025

Excelente and fast service all employees are very professional and courteous. They always do a great job. More

by conniesan45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Jul 16, 2025 -

Penske Toyota responded

We're glad to hear about your positive experience with our team. Thank you for choosing Penske Toyota.

July 16, 2025

Steven Caballero provided excellent service and explanations. He gave me excellent updates and recommendations throughout my time at the service department. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Report | Print
Jul 17, 2025 -

Penske Toyota responded

We're pleased to hear our team provided such excellent service and guidance during your visit! Thank you for visiting Penske Toyota.

July 15, 2025

Excellent customer service by the advisor and mechanic. I will always recommend Penske Toyota for a best customer service. More

by javiba@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Jul 15, 2025 -

Penske Toyota responded

Thank you for your kind words and recommendation. We're glad our team was able to provide excellent service.

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