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Penske Toyota

Downey, CA

4.9
1,817 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,817 Reviews of Penske Toyota

November 14, 2025

Your extraordinary attention, focused on every detail, Very fast and friendly, recommended, recommended Good luck to everyone More

by paito.caliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio , Julián
Nov 14, 2025 -

Penske Toyota responded

We appreciate your recommendation and kind words. Our team at Penske Toyota values your feedback. Thank you for choosing us.

November 13, 2025

Great staff very helpful, I liked the video that shows the progress on your vehicles inspection More

by Adneg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro
Nov 13, 2025 -

Penske Toyota responded

We appreciate your feedback on our staff and the inspection video. It's great to know the process was clear and helpful for you. Thank you for choosing Penske Toyota.

November 12, 2025

Daniel was very professional and provided the best customer service! My son purchased his first car. More

by mariaceron71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Virgen
Nov 13, 2025 -

Penske Toyota responded

We appreciate your feedback about our team's service. Congratulations to your son on his first car purchase at Penske Toyota. Thank you for choosing us.

November 11, 2025

This time the person on de desk was very honest and even do I made an appointment she said that they were really busy and recommended me to go home, she also explained to me all that my vehicle need it and More

by Garibaldijose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 11, 2025 -

Penske Toyota responded

We appreciate your feedback about the honesty and clear explanations you received from our team at Penske Toyota. It's important to us that customers understand their vehicle needs. Thank you for sharing your experience.

November 07, 2025

Penske Toyota has really good Exceptional customer service. Fast and friendly. They beat the estimated completion time. More

by loumachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 07, 2025 -

Penske Toyota responded

We're glad our team provided efficient service and met your expectations. Thank you for choosing Penske Toyota.

November 07, 2025

Sheila and her staff are amazing and very helpful went in and out no issues More

by galiciabg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 10, 2025 -

Penske Toyota responded

We appreciate your feedback about our team's service at Penske Toyota. Thank you for choosing us.

November 01, 2025

I appreciate that they honor appointments, the Service Advisor was very truthful about the length of time I would have to wait for my vehicle. More

by Finalatina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Nov 04, 2025 -

Penske Toyota responded

Thank you for recognizing our team's commitment to honoring appointments and clear communication. We value your trust in Penske Toyota. Let us know if you need anything else.

October 30, 2025

Nancy was a real help on helping my car that had issue thanks Nancy ! Great job . More

by Kilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 30, 2025 -

Penske Toyota responded

We appreciate your kind words about our team member. Thank you for choosing Penske Toyota. We're glad we could assist with your car issue.

October 29, 2025

I took my car in for routine maintenance. The staff was extremely nice and informative. I strongly recommend. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sanchez
Oct 29, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We're glad our team provided helpful service during your routine maintenance. We appreciate your feedback.

October 29, 2025

I always take my and family cars for any service with Thomas Arthur his the best and honest advisor thank you Thomas and penske toyota for having him givin us the best service More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Nov 04, 2025 -

Penske Toyota responded

We appreciate your trust in our team for your family’s vehicle service. Thank you for recognizing the honesty and care we strive to provide at Penske Toyota.