Back

Penske Toyota

Downey, CA

4.8
1,535 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,535 Reviews of Penske Toyota

July 23, 2022

Always satisfied with all my services I need done for my vehicles from day one till now. Every service technician I had dealed with since 2014 at the facility has always been very nice and welcoming. More

by Noe Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Jul 24, 2022 -

Penske Toyota responded

Thank you for the great review, Noe. We love to learn that our team was consistently able to provide you with such great service. We are happy to assist with any of your future needs at Penske Toyota.

July 22, 2022

Linh Lam was professional and always makes us feel that we are special, a great representative of the Penske family. More

by Jimmysakoda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam and his assistant Adrian
Jul 23, 2022 -

Penske Toyota responded

Hello Jimmysakoda, thank you so much for your 5-Star rating. We at Penske Toyota appreciate your business and will always strive to make you feel special.

July 22, 2022

Quick, efficient, knowledgeable and very easy going staff. Made the entire process so stress free and easy! More

by Sflo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 23, 2022 -

Penske Toyota responded

Hello! We're so grateful for this positive review. Customer satisfaction is our main goal here at Penske Toyota, and we're so glad that our team provided you with a stress-free and easy experience.

July 22, 2022

This is the second car I have purchased Linh Lam and have referred others to him He helps you find your vehicle with you in mind , he doesn’t just want to see you a car Overall the dealership and staff are More

by wavecircle85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam Chris in finance
Jul 24, 2022 -

Penske Toyota responded

Hello! Your review made us smile. We're very happy to learn our team was able to provide helpful and friendly communication. I truly appreciate your loyalty to Penske Toyota and bringing your repeat business to us. We look forward to taking great care of your friends and family for years to come.

July 21, 2022

Tom Arthur was a true customer advocate and professional. He knows how to take care of his customers. I will always look for him for my services from now on. More

by Alextone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Arthur
Jul 21, 2022 -

Penske Toyota responded

Thank you for choosing us here at Penske Toyota. We are glad to know your experience was great and look forward to helping with any future needs.

July 21, 2022

The representatives are always knowledgeable and helpful. They asked questions about my car and my problems, if any. Never try to sell me what I don’t need. Let me decide what my primary issue needs to be. T More

by johnetta.morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Jul 21, 2022 -

Penske Toyota responded

Hello Johnetta, we are delighted to know our Service Team provided you with knowledgable and helpful service. Thank you for choosing us here at Penske Toyota we appreciate your business.

July 21, 2022

NANCY MY SERVICE ADVISER WAS GREAT KEPT ME INFORMED about my car and even got me a rental to finish my errands More

by Nancy velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Jul 21, 2022 -

Penske Toyota responded

Thank you for sharing this awesome review. We are happy to know your experience was great. Penske Toyota appreciates your business.

July 20, 2022

Great assistance from staff like Nancy Velazco and Yessenia. They showed dedication and were helpful making my experience all that better. More

by lizzy_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco and Yessenia
Jul 21, 2022 -

Penske Toyota responded

Hello! Thank you so much for your positive star rating. We at Penske Toyota appreciate your business and are here for all of your future automotive needs.

July 19, 2022

I love it to came to the dealer because I trust in them, they do a good job, I am happy I recomend them definitely More

by huezo5983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jul 20, 2022 -

Penske Toyota responded

All of us are delighted to read that you had such a superb encounter with our dealership. I truly appreciate your typing this wonderful feedback of Penske Toyota. Thanks for being a valued customer.

July 19, 2022

Clean facility, workers are friendly and helpful. Currently offering courtesy coffee in the waiting room. More

by Ruizpic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Jul 20, 2022 -

Penske Toyota responded

Ruizpic, we appreciate your input. We are glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Toyota!

...
74
...