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Penske Toyota

Downey, CA

4.8
1,535 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,535 Reviews of Penske Toyota

July 28, 2022

Everyone who participated in selling me my car was very helpful and professional. My salesman, Rick Burgess, treated me like family helping me through the process of getting a car that I wanted just as it More

by Monkeypox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess, Chris Solis
Jul 30, 2022 -

Penske Toyota responded

Hello! We are glad to see that you had a great experience with our Sales Team here at Penske Toyota. We are very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

July 27, 2022

I bought a used car and my car advisor, Linh Lam finished all the paper work in no time and I was in my new car within an hour. He also found a rebate for me and I saved some extra money. Thank you Penske To More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam, his assistant and Vu (in financial)
Jul 27, 2022 -

Penske Toyota responded

Hi Mark and thank you for choosing Penske Toyota. We're pleased to know that our Sales Team was able to assist you with your car purchase in a timely manner and provided a rebate for you. We appreciate your feedback and business. Take care.

July 27, 2022

The people and service is excellent. I've been to a few other dealerships that I'll never return to because of no service. Just want to sell you things. We drive 30 minutes out of our wa More

by Dothiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Burson and team
Jul 27, 2022 -

Penske Toyota responded

Hi there. Penske Toyota is pleased to know that our Team is able to offer you an excellent experience. We appreciate your continued business. Take care.

July 27, 2022

Nice job, very clean car dealer and friendly staff. I love the fresh coffee the dealer provides for customers. More

by Evangelina Tapia
Recommend Dealer
Yes
Employees Worked With
Juan R.
Jul 27, 2022 -

Penske Toyota responded

We are happy to know your experience with our team was great. Penske Toyota strives to provide friendly service to all our valued customers.

July 27, 2022

Over the years, staff has made use feel like family. We've trust them and will continue to bring our vehicles. More

by Etr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Jul 27, 2022 -

Penske Toyota responded

We are happy to know our team makes you feel like family and provides you with great service. Thank you for doing business with us here at Penske Toyota.

July 26, 2022

Just a petty observation. Truck was returned dusty and inside dirty nothing on my service advisor. Was his day … other than that have been going to Penske with same advisor la More

by ricmazahua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jul 27, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us with your feedback, it is much appreciated. Our Service Team enjoyed working with you and looks forward to seeing you again. Have a great day and stay safe!

July 25, 2022

Samuel who assisted me was amazing ! He was so nice . Thank you for the customer service More

by Xoch0817
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel
Jul 26, 2022 -

Penske Toyota responded

Thank you for visiting Penske Toyota. We appreciate this kind review and five-star rating. Thank you for being a valued customer. Have a nice day.

July 25, 2022

Excellent service and Daniel a professional and friendly staff! We were in love with his quality of service, we we're so satisfacción with our purchase and the follow up Daniel dod! More

by Yesicarmona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jul 26, 2022 -

Penske Toyota responded

We strive to provide excellent service to all our valued customers.Penske Toyota appreciate your business.

July 25, 2022

This dealer was amazing! They really help you to get what you want and their staff is great More

by Paulacepedas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Mendez
Jul 26, 2022 -

Penske Toyota responded

Thank you for this great feedback. We're glad you had such a pleasant and successful visit with Penske Toyota and we hope to serve you again upon your next visit.

July 24, 2022

Exceptional customer service! Happy with my service today! Jerry Guzman is friendly, efficient and delivers great service! More

by raquelnessa94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Jul 26, 2022 -

Penske Toyota responded

We thank you for making an appointment with our very friendly and efficient Service Department. We appreciate you allowing us to work with you. We hope to have the pleasure of seeing you again in the future here at Penske Toyota.

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