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Penske Toyota

Downey, CA

4.8
1,535 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,535 Reviews of Penske Toyota

August 04, 2022

Took car for service, good service. I used them for 20 years, Thomas Arthur he is awesome More

by betunga90650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Aug 06, 2022 -

Penske Toyota responded

All of us are delighted to see that you had such an exceptional interaction with Penske Toyota. We truly appreciate you sharing this marvelous rating. Thank you for your counted loyalty and business.

August 03, 2022

Came in for emergency tire repair without an appointment and was helped out right away and they were able to take care of me with no problem More

by Jimenezrosa05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vazquez
Aug 04, 2022 -

Penske Toyota responded

We are happy to know our Service Team provided you with great service and helped you right away. We look forward to helping you with any of your future needs here at Penske Toyota

August 03, 2022

Corteous service personel and vehicle was delivered in the time specified. Profesional handling of paperwork and communication with attendant was a text away. More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Domínguez
Aug 04, 2022 -

Penske Toyota responded

We are pleased to see that you had an excellent time with our team here at Penske Toyota. We appreciate you and your business. We hope to see you again in the future.

August 02, 2022

Albert was a very profesional He make me feel that I can trust Toyota He was very kind and knows His work I will recommended to anybody More

by sonitaescobar65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Aug 04, 2022 -

Penske Toyota responded

Thank you for sharing your kind review with us! We are so glad that you had a great experience with our team. Thanks for putting your trust in Penske Toyota, and we appreciate your recommendation!

August 02, 2022

My experience with Penske Toyota has always been a good one, the service techs are helpful, friendly and knowledgeable. More

by Martrod11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Aug 04, 2022 -

Penske Toyota responded

Hello, We are happy that our team can always meet your service needs. At Penske Toyota, we appreciate your return business and positive review.

August 02, 2022

Esteban gave me all the information needed to be done to my car. Sheila was attending to all the needs of each customer as much as she can. She was very helpful. I had to return because warning lights up o More

by Julieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila
Aug 04, 2022 -

Penske Toyota responded

Hi Julieta, we are happy to know that our Service Team provided you with prompt and thorough attention during your visit. We appreciate you coming here to share this with us! Thank you for letting us take care of you here at Penske Toyota.

August 01, 2022

I like the help I got from Linh and Dan. Great customer service and quick transaction. More

by O_cifu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh
Aug 03, 2022 -

Penske Toyota responded

Your business is valued here at Penske Toyota. We are so glad to know that the team provided you with a quick transaction and earned your five stars.

July 31, 2022

Outstanding, time efficient and friendly service; would definitely return for any future services. All the staff were welcoming and knowledgeable. More

by Flores_karen13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban arias
Aug 02, 2022 -

Penske Toyota responded

Karen, thank you for your great review. We are elated to learn you enjoyed friendly and efficient service working with our Service Team. We look forward to welcoming you back to Penske Toyota for any future needs.

July 31, 2022

Very efficient,even if lines are long customer service great.... fast service. Not over priced. More

by Zavalagabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban arias , Sean Weaver, Jennifer Norsworthy
Aug 02, 2022 -

Penske Toyota responded

Thank you for the great feedback. We are happy to know our Service Team provided you with fast and efficient service. Your business with Penske Toyota is appreciated.

July 29, 2022

Fast service when dropping off and picKing up your car. Friendly customer service by all employees More

by yaraderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Jul 31, 2022 -

Penske Toyota responded

Yaraderas, we thank you for taking the time to write a review and share your positive experience with our Service Department. We hope you'll think of Penske Toyota next time your vehicle requires service.

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