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Penske Toyota

Downey, CA

4.8
1,535 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,535 Reviews of Penske Toyota

September 07, 2022

Staff are friendly and knowledgeable explain clearly regarding car condition and recommend necessary actions need for the car. More

by Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
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Sep 07, 2022 -

Penske Toyota responded

Hi Bell, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Penske Toyota and we look forward to servicing your car again when needed.

September 07, 2022

Very helpful. Very accommodating. Alex was a GREAT help. I felt like he wasn’t just doing a job. You should keep him. More

by jdvilla47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
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Sep 07, 2022 -

jdvilla47 responded

Very good place to buy

September 06, 2022

Great service! Nancy was very knowledgeable and helpful. Would highly recommend to anyone in the Downey area More

by ort1e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Sep 06, 2022 -

Penske Toyota responded

Our Service Team strives to provide you with knowledgeable and helpful service. Thank you for your recommendation here at Penske Toyota.

September 06, 2022

The workers are very friendly and respectful they work is excellent .I never change this diler .👍 More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
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Sep 06, 2022 -

Penske Toyota responded

Hi Maria, we are grateful for your positive review, and Penske Toyota is happy to deliver friendly, respectful, and excellent service.

September 05, 2022

excellent service especial yesenia rios excellent customer service the time the personal very efficient and professional thank you for the hard work to everyone More

by concepcion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
yesenia rios
Report | Print
Sep 05, 2022 -

Penske Toyota responded

Hi, it amazes us how our Service Team dedicates themselves to our customers to be efficient and professional to provide a great experience. Let us know if we can assist you again in the future at Penske Toyota.

September 04, 2022

The service advisor very professional and helpful, I would definitely recommend him. The Valet service too good. More

by Enmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzmán
Report | Print
Sep 06, 2022 -

Penske Toyota responded

Hi Enmanuel, we are very happy to have provided you with such a positive experience here at Penske Toyota. We hope you continue to choose us for all your automotive needs. Take care.

September 04, 2022

Mui buen servicio, y están mejorado mucho, aparte nos ofrecen formas de pago financiado , cuando no contamos con recursos en el momento . More

by Mario rios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Sep 06, 2022 -

Penske Toyota responded

Thank you so much, Mario, for taking the time to leave a 4-star rating. We really appreciate your visit to Penske Toyota! Our dedicated team is here to assist with any inquiries on the car-buying process.

September 03, 2022

the employee was great always paying full attention on all my concerns He shows commitment to his work More

by carlos.sanabria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
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Sep 03, 2022 -

Penske Toyota responded

Hello, Carlos. We are happy to know your experience was great. Our team strives to provide our customers with the best service. Penske Toyota appreciates your business.

September 02, 2022

We get great service from Penske the service is done quickly and throughly we have never had an issue More

by Carol.Diaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Sep 04, 2022 -

Penske Toyota responded

Hello, Carol, and thanks for the compliments to our Service Team! Penske Toyota is pleased to know that we have earned your loyalty through consistent, timely, and excellent work ethic. We are always here for any of your automotive needs.

September 02, 2022

Transaction went smoothly. They took great care of me. I told them I was on a timeline, and they had me out the door 2 minutes early! More

by Tim C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Sergio
Report | Print
Sep 05, 2022 -

Penske Toyota responded

Hi there, Tim! Thank you for such a wonderful five-star review! We are grateful for the feedback regarding your visit to Penske Toyota. Our team is thrilled that we were able to deliver outstanding customer service and was able to complete everything in a timely manner. Thank you for choosing us for your vehicle needs and let us know if you need anything in the future!

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