Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,535 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,535 Reviews of Penske Toyota

September 02, 2022

Warm welcome, great support, wonderful sale manager, best financial services manager, and very friendly. Help me understand most of things about my new car. More

by LE TRUNG TRAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vu Trang
Report | Print
Sep 05, 2022 -

Penske Toyota responded

Hi there! Thank you for the wonderful five-star review regarding your recent visit to Penske Toyota! We appreciate the amazing feedback and are honored to have served you. Our Sales Team is thrilled to know that your experience was positive throughout the entire process. We take pride in informing you of the features and any necessary information regarding your vehicle. If you have any questions moving forward, please do not hesitate to reach out to us. Enjoy the rest of your day!

August 31, 2022

Rubén Basaldua gave me an outstanding costumer service , and answered all my questions I will definitely recommend him More

by Hastorga1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubén Basaldua
Report | Print
Sep 01, 2022 -

Penske Toyota responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit. We hope you continue to choose us for all your automotive needs. Take care.

August 31, 2022

The oil change is 4 hours wait time but this time they cut it short to 2 hours which is a good thing l. I was super happy with the guy that wipe down my car, he made it a little easier. Thank you More

by Rosario Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, car wash guy
Report | Print
Sep 02, 2022 -

Penske Toyota responded

Hi Rosario! We appreciate you choosing Penske Toyota for your maintenance needs regarding your recent visit. Thank you very much for providing the feedback. Let us know if you have any questions, should something arise. Have a great day.

August 30, 2022

service advisor Jonathan Urosa really made me feel comfortable and explained everything in detail where I could understand. I would recommend my family and friends to this dealership!!!! More

by ms.meunsanith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Urosa
Report | Print
Aug 31, 2022 -

Penske Toyota responded

Hello Ms. Meunsanith, Penske Toyota is so glad you received an excellent service experience where you felt comfortable and informed. Thank you so much for allowing us to serve you.

August 29, 2022

Great customer service Nancy Velasco made sure to keep me informed of everything that had to do with my vehicle. More

by mrufino39@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Velasco Nancy
Report | Print
Aug 31, 2022 -

Penske Toyota responded

We are happy to know your experience with our Service Team was great. Thank you for trusting us with your vehicle here at Penske Toyota. We appreciate your business.

August 28, 2022

Very good service Thank you Everybody professional on the service department everybody was very professional and the service department More

by Los3bearsInc.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar and Berenice martinesz
Report | Print
Aug 29, 2022 -

Los3bearsInc. responded

I will recommend this place very good service everybody professional and friendly

August 28, 2022

Richard Te was very attentive. Recommendations were appropriate and only for needed services. It is a nice pleasure to talk and follow his advice. More

by Nmunguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Te
Report | Print
Aug 31, 2022 -

Penske Toyota responded

Hello! We only recommend the needed maintenance for our customers to ensure a great experience. At Penske Toyota our Service Department will be here for all your auto needs.

August 27, 2022

I have an excellent work in my brakes thanks! ! they do my service very well on time👍🏼 More

by Mariana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Urosa
Report | Print
Sep 01, 2022 -

Penske Toyota responded

Hi Mariana! Thank you for choosing Penske Toyota for your service needs. We are pleased to know that our Service Team was able to provide timely and excellent service on your brakes. Please let us know if there is anything else we can do for you.

August 26, 2022

My car service at Penske Toyota of Downey was great Esteban Arias was wonderful great customer service More

by la_spectrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Aug 31, 2022 -

Penske Toyota responded

Hello, Our team is pleased to see that you had such an excellent interaction with our dealership. We are grateful to you for preparing this warm comment of Penske Toyota. Thank you for your business.

August 26, 2022

Linh was amazing… great help and always felt comfortable with any information given. No funny business, just a great experience! More

by swebber2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh
Report | Print
1
...
68
69
70
...
154