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Penske Toyota

Downey, CA

4.8
1,534 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,534 Reviews of Penske Toyota

October 15, 2022

I’ve been a customer for 20 years and I have always been happy with customer service. However, this visit was unparalleled to any other and mostly because of Thomas Arthur! Very professional and compassiona More

by maria7018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Oct 18, 2022 -

Penske Toyota responded

Thanks so much for the thoughtful review, Maria! It delights us to know that our Service Team was so professional and caring here at Penske Toyota! Thank you again for choosing us and we're glad to know your vehicle is in excellent condition now. Your recommendations are truly appreciated!

October 13, 2022

I love it they are very helpful and friendly they help me and answer all my questions I have an able to resolve them More

by Bertha Olague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodrigues , Sean Weaver, Jennifer Norsworthy
Oct 15, 2022 -

Penske Toyota responded

Hi Bertha, it's our pleasure to learn our team was so helpful and informative. Thank you for the positive review and for being a valued guest here at Penske Toyota. If you need further assistance, please contact us. Have a fantastic day!

October 12, 2022

Great service always there to help you with questions about service met the mechanic that explain what was needed More

by clospd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 14, 2022 -

Penske Toyota responded

Penske Toyota thanks you for this kind review. We are sure glad our Service Team took great care of you during your visit. Come back whenever needed. Take care.

October 12, 2022

Very good service will definitely return for my next maintenance appointment the work gets done in a timely efficient manner More

by ashleyruiz59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Oct 14, 2022 -

Penske Toyota responded

Ashley, we are delighted to have you as our customer and we are so glad your visit went well. Penske Toyota looks forward to your next visit. Take care.

October 12, 2022

Car buying is always seamless when you’re dealing with professionals like Cristina Morales and Nico! You make it stress-free. Thank you! More

by Stacy Sor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina Morales
Oct 14, 2022 -

Penske Toyota responded

Hello Stacy, we are honored to read that Penske Toyota has a Sales Team that offers a seamless car-buying experience, is professional, and makes you feel stressless. Thank you for your business and great review.

October 11, 2022

Every time I come on for service here at penske toyota of Downey I was feel welcomed , the staff here always greet not only me but all the other people that come thru for service, anywho my service speciali More

by abelortega427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias , Danish Khan
Oct 12, 2022 -

Penske Toyota responded

Hello. Thank you for your kind words and this positive review. Penske Toyota has a Service Team that enjoys providing the best service possible and is happy to make you feel welcome and attend to your automotive needs. We appreciate your recommendation.

October 11, 2022

excellent customer service, Berenice Martínez is very professional I recommend her 💯. Toyota Penske is very neat and clean. all the people who work at Toyota Penske are very professional. thank you � More

by Virginia Rosario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berenice martinez
Oct 13, 2022 -

Penske Toyota responded

Virginia, thank you so much for your kind recommendation of Penske Toyota. We appreciate your business and we look forward to seeing you again. Take care.

October 10, 2022

Buen trato , buena horganisacion en su trabajo , y tratan de alludar en lo que uno quiere , agradecido gracias More

by Rositagm1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Reyes
Oct 14, 2022 -

Penske Toyota responded

Thank you for taking the time to share your five-star review with us! We are so pleased to know that you had a wonderful experience with our team and that they were able to provide you with the help that you needed. We hope you'll come and see us again here at Penske Toyota!

October 04, 2022

Great customer service great attention great to responding back on any question that deal with my vehicles More

by Richardzarate77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman , Sean Weaver, Jennifer Norsworthy
Oct 05, 2022 -

Penske Toyota responded

Hello. We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your 5-star experience here at Penske Toyota. Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2022

I have been getting my car here since 2014. I never had a complaint and been the best toyota service in the area. Service agent Richard Tee suggested best for the car by its condition, though More

by priyanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Oct 04, 2022 -

Penske Toyota responded

Hello, Thank you for your kind words and return business. We always look forward to working with you at Penske Toyota.

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