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Penske Toyota

Downey, CA

4.8
1,534 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,534 Reviews of Penske Toyota

October 19, 2022

They have excellent service and they are very profesional. I highly recommend this dealer. I like the way they fix any car problem right away More

by norbyle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 21, 2022 -

Penske Toyota responded

Hello, thank you for this great review. We're glad our Service Team was able to provide you with an excellent and professional experience. Each day, we strive to swiftly take care of your maintenance needs. Your great recommendation is appreciated and Penske Toyota is here to assist when you need us. Take care!

October 19, 2022

My Service Rep. Thomas Arthur gave me VIP treatment. I did not have to wait for my appointment. The service I requested was handled quickly and efficiently. More

by 1omcneal
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Oct 21, 2022 -

Penske Toyota responded

Hello, we are happy to learn that our Service Team took you right in for your scheduled appointment and did the maintenance you requested in an efficient and timely manner. That's what Penske Toyota calls a five-star experience. Enjoy the rest of your day!

October 18, 2022

My service at the Penske Dealership is always awesome! ! My service Tech is professional, courteous, and honest. He’s always taking the time to explain what’s being done to my car and why. Always leaving t More

by Rose D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Andrew
Oct 18, 2022 -

Penske Toyota responded

Our staff is glad to learn that you had such an excellent interaction with our team. We are truly grateful to you for providing this review. If you have any additional questions, please don't hesitate to call us.

Oct 18, 2022 -

Rose D responded

Thank you again !!

October 18, 2022

Excellent service. Quick and efficient. Very helpful and will answer all your questions. Alex Ramirez is my go to guy! More

by freeinmind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Oct 20, 2022 -

Penske Toyota responded

Hello, we see that you had a quick and efficient experience with our helpful Service Team. They are always willing to answer all of our customer's questions to ensure a great visit. If you need us again in the future, please don't hesitate to let Penske Toyota know.

October 18, 2022

Great service. Juan was very helpful. My van was ready to go when it was scheduled to be done. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Oct 20, 2022 -

Penske Toyota responded

Hi Denise, our helpful Service Team took care of your van and got you done in the allotted time. If you need any additional assistance, feel free to give Penske Toyota a call.

October 17, 2022

Our salesman Linh Lam was awesome. He made the process super easy and fast! I love my car! Super happy and satisfied with the service at this dealership. Everyone was so friendly. I hi More

by Sueni77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Oct 19, 2022 -

Penske Toyota responded

Hello. It's exciting for us to read that you had a super happy and satisfying experience with Penske Toyota. To see our Sales Team was friendly and awesome is great. We are thrilled that you love your new car, and thank you for recommending us!

October 17, 2022

I continue to be impressed by the maintenance quality at this dealer for my Lexus RX400 and the high level of customer service of Johnny. I've been coming here for many years. The prices of basic services More

by Roger2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny in Service Dept
Oct 19, 2022 -

Penske Toyota responded

Roger, we strive for a high level of customer satisfaction here at Penske Toyota and are delighted to read our Service Team has been providing you with excellent customer assistance throughout all your experiences with us. Thank you for trusting us with your Lexus RX400 and let us know if we can be of help in the future.

October 17, 2022

I went in for and service and they handle it no problem and fast service provided is really professional and friendly best Toyota dealer around More

by Chrisorozco04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estaban Arias, Sean Weaver, Jennifer Norsworthy
Oct 19, 2022 -

Penske Toyota responded

Hello Chris, we were very excited to read your amazing five-star review with your kind words. Here at Penske Toyota, our Service Department made sure to take care of your vehicle professionally in a timely manner. Thank you for choosing to do business with us.

October 16, 2022

So great service and employee nice to me and very helpful and good time management More

by Hye ra moon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan rodriguez
Oct 19, 2022 -

Penske Toyota responded

Hye, we at Penske Toyota are thrilled to read that you enjoyed a helpful, courteous, and professional experience working with our Management Team. Thank you for your kind words and excellent five-star review. Let us know if we can be of further assistance to you.

October 15, 2022

Amistosos , Atentos, listos para servir , fuertes, te escuchan ,te Ayudan cuidan tu carro ,te tratan bien. More

by Antonio Najo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez., Sean Weaver, Jennifer Norsworthy
Oct 18, 2022 -

Penske Toyota responded

Thanks for rating us 5 stars, Antonio. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Penske Toyota.

Oct 18, 2022 -

Antonio Najo. responded

Ok my Toyota family juannajo66@gmail.com. Forever Toyota.

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