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Penske Toyota

Downey, CA

4.8
1,525 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,525 Reviews of Penske Toyota

January 11, 2023

This dealership is really helpful! I was helped by Daniel & he was great help with my car! Very nice and professional More

by andread
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Jan 12, 2023 -

Penske Toyota responded

Providing 5-star service is our top priority. We're happy to see by your five-star review that you received just that while visiting us at Penske Toyota. Thank you for choosing us.

January 11, 2023

Was able to appointment, and was done within 30 minutes with exceptional service and a car wash! More

by JohnRebecca
Recommend Dealer
Yes
Employees Worked With
Steven Caballero, Dave Ramos, Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 12, 2023 -

Penske Toyota responded

We appreciate the five-star review. It is delightful to know that our Service Team assisted you in a timely fashion and provided A1 service. Thank you for choosing Penske Toyota for your automotive needs.

January 11, 2023

I drive 25 miles, past many Toyota service dealers to get to Penske. Service is always great. Quick, great prices and great service managers. Nancy has become our new contact, and we have been very satisfied More

by carpecanine99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Jan 12, 2023 -

Penske Toyota responded

Thank you for your highly-rated review! We are glad to learn that you always receive quick and great service from our Service Team while visiting Penske Toyota. We thank you so much for choosing us as your go-to service provider and welcome you back anytime.

January 11, 2023

Nice service and knowledgeable personnel especially from the sales adviser rep ( LAURA HUERTA) and the finance department More

by sergio.barranco7629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 12, 2023 -

Penske Toyota responded

We are excited to read that our Service Team provided an enjoyable experience. Thank you for your amazing review and for trusting us with your vehicle. Let us know if we can be of any further assistance at Penske Toyota.

January 11, 2023

Johnny Jimenez is amazing, very professional Clean facility Good welcoming Quick service Excellent service Great More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Jan 13, 2023 -

Penske Toyota responded

Hi Myra, thank you very much for taking the time to leave our Service Department this wonderful 5-star review! We are honored to know you found our facility to be clean, and that you are pleased with the speed and quality of the service you received here at Penske Toyota. Feel free to let us know if there is anything else that our Service Team can do to assist you.

January 10, 2023

Very happy with the service and Brandon Martinez was very helpful and courteous. The service was done within the estimated wait time given. Will definitely recommend Penske Toyota to family and friends. More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Jan 11, 2023 -

Penske Toyota responded

We are glad to know that you are happy with the way we do business here. Thank you for the five-star review and the recommendation. We appreciate your business and hope you continue to choose Penske Toyota for your automotive needs. Take care.

January 09, 2023

Amazing, friendly, accomodating,superb, best customer service,Richard. Asset to your company. I will recommend your dealership. More

by Jaymontinola2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jan 10, 2023 -

Penske Toyota responded

We are glad you enjoyed great customer service working with our team at Penske Toyota. Thank you for your positive review and recommendation. We are here if you need any further assistance.

January 08, 2023

Everyone we dealt with at the dealership was helpful and friendly. I’m loving my RAV4! More

by Terri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Medina
Report | Print
Jan 08, 2023 -

Terri responded

Everyone we dealt with at the dealership was helpful and friendly. I’m loving my RAV4!

Jan 10, 2023 -

Penske Toyota responded

Hello Terri, congratulations on the purchase of your new RAV4! We are honored to learn that our Sales Team assisted you in a friendly manner. Thank you for leaving us this 5-star review, and we hope to work with you again here at Penske Toyota.

January 07, 2023

Ive been coming here since i bought my car and so far i havent had any issues, everyone is friendly and very helpful. Great environment and great customer service More

by Cinthya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Report | Print
Jan 10, 2023 -

Penske Toyota responded

Hello Cinthya, thank you for taking the time to write about your experience! We're glad to learn you were pleased with the high level of customer service provided by our team. Thank you for your five-star review and patronage. We look forward to working with you again in the future here at Penske Toyota. Have a wonderful day.

January 07, 2023

I like the service and with the employees excellent service with the costumer I’m happy to be part of the Penske Toyota More

by flormorales28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 08, 2023 -

Penske Toyota responded

We are very pleased that you had a great experience. It is our goal to provide our customers with excellent service. Thank you for your 5-STAR feedback.

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