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Penske Toyota

Downey, CA

4.8
1,526 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,526 Reviews of Penske Toyota

January 07, 2023

I like the service and with the employees excellent service with the costumer I’m happy to be part of the Penske Toyota More

by flormorales28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 08, 2023 -

Penske Toyota responded

We are very pleased that you had a great experience. It is our goal to provide our customers with excellent service. Thank you for your 5-STAR feedback.

January 06, 2023

Berenice always does a great job and listening to my concerns regarding my auto. I just wish some of issues weren't happening so quick on the car More

by adrian1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Report | Print
Jan 08, 2023 -

Penske Toyota responded

Thank you for taking the time to write about your feedback about your experience with our Service Department. We look forward to assisting you in the future here at Penske Toyota if needed.

January 05, 2023

I was pleasantly surprised with the dealership and with Alex, my Service Adviser. He is knowledgeable and displays good customer service skills. More

by Jkimbrell99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 06, 2023 -

Penske Toyota responded

Hello, Penske Toyota wants to thank you for taking the time to leave a positive review. Let us know if there is anything else we can assist you with, and we hope you have a great day.

January 05, 2023

Been a customer for about 17yrs great customer service Thomas Arthur & rest of the service department. I would totally recommend this dealership the best service in town👍🏻💯😁 More

by Nery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jan 06, 2023 -

Penske Toyota responded

Nery, we appreciate you taking the time out of your day to write an uplifting review for us here at Penske Toyota. We are so glad to read that our Service Team provided you with the customer satisfaction you deserve! We are so grateful for your recommendation, and we hope you have a nice day.

January 05, 2023

I took my rava4 for service and mr. Samuel Aguilar was excellent he mention about the $249 dls package in which I love it thank you so much Penskeytoyota for the great service today Thu More

by Blanca lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jan 06, 2023 -

Penske Toyota responded

Hi Blanca, We are delighted to learn that you had a very cost-efficient five-star experience with our Service Department. Thank you so much for taking the time to write about your 5-star experience with us at Penske Toyota and we look forward to servicing your car again when needed.

January 04, 2023

Absolutely amazing experience. Customer service was great! Alex updated me about me car and the work was done before the promise time More

by bruce01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jan 05, 2023 -

Penske Toyota responded

Thanks for taking the time to leave a great rating, Bruce01. We are glad you're happy with our friendly customer service and hope to see you again at Penske Toyota.

January 03, 2023

I was really satisfied with the service i received from Nancy. She was prompt and thorough. I am always pleased with the service I receive at Downey Penske More

by carpecanine99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Jan 04, 2023 -

Penske Toyota responded

It is delightful to know that you are always pleased with the service you receive from our team at Penske Toyota. Thank you for leaving us a five-star review about your experience. Please don't hesitate to reach out if you need any assistance in the future.

January 02, 2023

Awesome staff and personnel who are genuinely trying to help you get into a new vehicle More

by k_b159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lohsawat
Report | Print
Jan 03, 2023 -

Penske Toyota responded

Hello, Penske Toyota thanks you for the excellent review and 5-STAR rating! We hope to have the opportunity to assist you in the near future. Have an awesome day.

January 01, 2023

Excelent job good service with customers n service w my toyota Corolla thank you all More

by Lourdesabelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jan 02, 2023 -

Penske Toyota responded

Thank you very much for leaving our Service Department this 5-star review! We are glad to know you are happy with the service you received on your Corolla. We are available here at Penske Toyota if there is anything else you need assistance with.

January 01, 2023

Johnny was very helpful and courteous the dealership is clean but I waited about two hours too long but that’s what Johnny said it would take. More

by alvl1p57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Jan 03, 2023 -

Penske Toyota responded

We are so honored to receive your perfect 5-star review and thank you for your feedback. We are happy to learn our Service Team was helpful, and that our dealership was clean as well. Please feel free to reach out to us here at Penske Toyota if you need any further automotive assistance.

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