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Penske Toyota

Downey, CA

4.8
1,525 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,525 Reviews of Penske Toyota

January 24, 2023

They were very professional throughout the whole car buying process I would strongly recommend them to anyone needing a new car. More

by erckr1142
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Jan 24, 2023 -

Penske Toyota responded

Hello. Thank you for taking the time to write your positive review of our Sales Team. Your satisfaction is our top priority here at Penske Toyota. Thank you for your recommendation and please let us know if there’s anything else we can do for you. Congratulations on your vehicle purchase and we wish you many happy miles ahead.

January 24, 2023

I would definitely recommend this place to my friends and family Alex Ramirez took good care of me thank you Penske Toyota More

by erniemagana31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jan 24, 2023 -

Penske Toyota responded

Thank you for the positive rating and for taking the time to share your feedback about our Service Team. Thank you for the recommendation as well. We will make sure to share this wonderful review with everyone here at Penske Toyota.

January 24, 2023

Great friendly people from the time you drive up. Always address all of my vehicle concerns. More

by Jimenezrosa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Vazquez
Report | Print
Jan 25, 2023 -

Penske Toyota responded

We really appreciate your great rating and we hope you continue to choose Penske Toyota for all your automotive needs. We hope you have a wonderful day and drive safe!

January 22, 2023

Thanks to Steven everything was good dice he took care of my car, all issues were resolved. More

by Byronguz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jan 23, 2023 -

Penske Toyota responded

We know the importance of having a great experience when servicing your car, thanks for choosing Penske Toyota to help. Your high rating and review are greatly appreciated.

January 19, 2023

Always satisfied with my service when I come here. Fast, very friendly, & always so knowledgeable. Jesus Rodriguez was especially accommodating & helpful More

by Francess.angulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Rodriguez , Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 20, 2023 -

Penske Toyota responded

Thank you so much for choosing Penske Toyota. Our team loves to see that they are delivering a fast, friendly, and accommodating. experience to each customer. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

January 19, 2023

I had my car taking good care by Bao Nguyen. He’s excellent and I would come back again. More

by LAMDANG2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Nguyen
Report | Print
Jan 20, 2023 -

Penske Toyota responded

Hello! Each and every day the staff of Penske Toyota strives to be excellent. Stellar ratings like yours are always our goal. Please visit us again in the future!

January 19, 2023

I love Penske Toyota in Downey, my advisor Steven Caballero is very nice, always greet you with smile on his face and make you feel welcomed. More

by Osoriomercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven caballero
Report | Print
Jan 20, 2023 -

Penske Toyota responded

It's so nice to see from your perfect rating and review, that you had a positive experience with us here at Penske Toyota. We look forward to serving you again!

January 18, 2023

Great customer service from Alex. Every time I visit the team does a great job. More

by Yesenia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 19, 2023 -

Penske Toyota responded

Thank you for sharing this 5-star review with us, Yesenia. We're thrilled to know that you were pleased with our team's hard work during your visit at Penske Toyota. Have a wonderful day.

January 17, 2023

Good customer service in person and on the phone also really helpful with there feedback they provide More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 18, 2023 -

Penske Toyota responded

Hello, Roberto. All of us here appreciate you taking the time to leave us this wonderful rating and review. We are ecstatic to learn of your pleasant experience with us. Thank you for choosing Penske Toyota, and have a great day.

January 16, 2023

Everyone here is super friendly and helpful when you have questions about your service. I am satisfied. More

by vera.anna65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jan 17, 2023 -

Penske Toyota responded

We here at Penske Toyota are thankful for your 5-star review. It is so nice to see that you found our Service Team to be helpful and informative. Let us know if we can be of service again in the future.

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