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Penske Toyota

Downey, CA

4.8
1,525 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,525 Reviews of Penske Toyota

February 19, 2023

Laura was an exceptional sales person she a duffle approach yet to the point. My second experience in buying a car here was better than the first time I got a full tank of gas s gift from Laura great More

by Lb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian and Laura
Report | Print
Feb 20, 2023 -

Penske Toyota responded

It is exciting to see this 5-star review for our Sales Team. We are happy to learn they were able to provide you with an exceptional and unforgettable car-buying experience. We hope you continue to choose Penske Toyota for all your automotive needs. Have a wonderful day.

February 15, 2023

Excellent service and very fast. The staff is really kind. Place was clean. Excellent experience!!! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina, Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 16, 2023 -

Penske Toyota responded

Hi Maria. You deserve nothing but the best. We're grateful to receive your five-star rating and review. Our Service Team is pleased to know you were satisfied with the quality care you received from Penske Toyota.

February 14, 2023

Penske Toyota are very very reliable and good service. I really recommend people to come and get their cars serviced and to buy cars from Penske Toyota. I have bought two cars already actually three cars More

by hclaudio1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Feb 14, 2023 -

Penske Toyota responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

February 13, 2023

Great customer service and done in a timely manner and service provider was really knowledgeable More

by Chrisorozco04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 13, 2023 -

Penske Toyota responded

Thank you for taking the time to write about your five-star experience. It's pleasing to learn that our team took care of your vehicle in a timely fashion. Should you need anything else, please feel free to reach out to us at Penske Toyota.

February 13, 2023

Cristina & Daniel made the purchasing of a car an amazing experience. Great customer Services. A+ More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Morales and Daniel Vidales
Report | Print
Feb 13, 2023 -

Penske Toyota responded

Thank you, James, for this great review. We are delighted to see that our Sales Team could give you an amazing car-buying experience. If you have any questions about your new car, please let our friendly team at Penske Toyota know.

February 10, 2023

Great service ,always very honest,fair prices and no body can beat original parts Thank you Penske Toyota always top notch service More

by CMARTINEZ The Arc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex,Juan ,Isidro Berenice
Report | Print
Feb 11, 2023 -

Penske Toyota responded

Thanks for the great feedback. Honesty, integrity, and customer service are top priorities here at Penske Toyota. We're so glad to learn you had a great experience with our Service Team. We hope you continue to choose Penske Toyota for all your automotive needs.

February 09, 2023

I am very satisfied with the service my RAV4 got from your Service zcrnyrr and will happily recommend it all my friends as well. More

by mtpablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Report | Print
Feb 09, 2023 -

Penske Toyota responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at Penske Toyota. Congratulations on your Toyota RAV4!

February 09, 2023

Supervisor Richard Tee was great to work with. The tires he ordered for my Toyota Prius are great. The ride is so much smoother than before, I got a good deal on 4 Michelins tires. Thanks Penske T More

by Jesseb862004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Feb 09, 2023 -

Penske Toyota responded

Thank you kindly for the 5-star rating, receiving reviews like yours is what our Service Team strives for here at Penske Toyota. Thank you so much for letting us know that we could provide a professional service experience for you at your service appointment that exceeded your expectations. We are pleased to see that we are your go-to Service Department. Your business is genuinely appreciated. Feel free to let us know if we can help with anything else. Have a wonderful day.

February 07, 2023

Very satisfying & we appreciate the courtesy received in the process! Will highly recommend services to others! More

by zenypablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Feb 07, 2023 -

zenypablo responded

Thank you for services rendered & looking forward to dealing with your dealership.

Feb 07, 2023 -

Penske Toyota responded

Thanks for the highly-rated review. We are happy to learn the Team was able to meet all your needs and expectations. We hope you continue to choose Penske Toyota for all your automotive needs.

Feb 07, 2023 -

Penske Toyota responded

We're so glad that you had a positive experience at Penske Toyota and left such a kind 5-star rating. All of our teams work hard to ensure customer satisfaction. Please don't hesitate to reach out if there's anything else we can do for you.

February 06, 2023

Daniel vidales made my experience very smooth purchasing my car super helpful the whole way through overall great experience More

by Andre G
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Feb 07, 2023 -

Penske Toyota responded

Hi Andre, it's great to know that our Sales Team has provided you with such a positive car-buying experience here at Penske Toyota! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Have a terrific day.

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