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Penske Toyota

Downey, CA

4.8
1,525 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,525 Reviews of Penske Toyota

February 26, 2023

The guys at the dealership were amazing. They found me the car I wanted and kept me updated till it was available for pick up. Got me in and out of there quick. Great service and I love my c More

by 562_mooney
Recommend Dealer
Yes
Employees Worked With
Chas Swanenburg
Report | Print
Feb 27, 2023 -

Penske Toyota responded

Thank you so much for your fantastic 5-star review! We are pleased that our Sales Team here at Penske Toyota was able to provide you with such a positive overall experience. Congratulations on the purchase of your new vehicle. It is so exciting that we could be a part of that with you. We value your business and hope to continue serving your automotive needs for years to come. If you need any further assistance, please let us know and one of our qualified staff members will reach out to you.

February 26, 2023

Excelente servicio y una muy buena explicación de k icidro gracias por tu buena experiencia More

by Norbertorendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excelente servicio , Sean Weaver, Jennifer Norsworthy
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Feb 28, 2023 -

Penske Toyota responded

Hello Norbertorendon, we are glad you enjoyed a great experience working with our team at Penske Toyota. Thank you for your positive review. We are here if you need any further assistance.

February 26, 2023

Prompt, efficient, good advice. Richard is great to work with. Car is running like new. More

by Nmunguia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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Feb 28, 2023 -

Penske Toyota responded

We really appreciate your great rating and review. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

February 26, 2023

Excellent service in the service department. Recommend Esteban Arias. He gives excellent service and accommodation. I will recommend to ask for him, he knows how to treat a customer. Thank you. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Feb 27, 2023 -

Penske Toyota responded

Hello Cynthia, we are glad you enjoyed great customer service working with our Service Team at Penske Toyota. Thank you for your positive review and recommendation. We are here if you need any further assistance.

February 26, 2023

Yes the experience was good but they gave me a price and then they give me a call back and said that my rims for 17 inch not 16 so they gave me a different price I didn’t care for that much More

by Sermenobilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Mar 01, 2023 -

Penske Toyota responded

Hello, We appreciate you taking the time to leave your feedback and would like the opportunity to discuss any feedback you have about the quote you were given. Can you please send your contact information to me? Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

Mar 02, 2023 -

Sermenobilly responded

562 858-1159

February 22, 2023

Service adviser is top tier very helpful, definitely goes the extra mile, thank you to Alex More

by Porsheblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 24, 2023 -

Penske Toyota responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Penske Toyota know about their accommodating great service.

February 22, 2023

Yesenia Rios was super helpful! ! Made the whole process so easy and fast!! She explained everything my car needed in detail and answered all my questions and concerns!! More

by celly_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios
Report | Print
Feb 23, 2023 -

Penske Toyota responded

Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at Penske Toyota. Congratulations on the new car!

February 20, 2023

Great customer service. When we thought we couldn't buy they had other options. Thank you Penske More

by delia.caceres23
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 21, 2023 -

Penske Toyota responded

Hello, here at Penske Toyota we strive for great customer service with everyone who comes in. We appreciate your 5-star review and are so glad that our Sales Team was able to provide you with exceptional service. If there is anything else we can do for you, please reach out to us.

February 20, 2023

Vendedor muy atento explico todo bien ,tambien en financiamento muy bieno me dio mejor es opciones que parecieron mejor para mi beneficial gracias por el servicio. More

by valdezricachon60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Feb 21, 2023 -

Penske Toyota responded

Thank you very much for this 5-star review of our Sales Team. We are happy to see they were attentive and informative and could give you a great car-buying experience. If you have any questions about your new car, please let us know at Penske Toyota. Have a fantastic day.

February 20, 2023

Very nice and informative it was fast ready within the time she said it would be ready More

by GlasElady
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Feb 21, 2023 -

Penske Toyota responded

We are excited to have you as a valued customer and receive your five-star review about our Service Team at Penske Toyota. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with.

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