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Penske Toyota

Downey, CA

4.8
1,525 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,525 Reviews of Penske Toyota

March 05, 2023

Danish Khan is a great sales man. This is the second Toyota vehicle we have purchased from him. Penske Toyota dealership meets customer needs. More

by sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANISH AND JASON
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Mar 06, 2023 -

Penske Toyota responded

Sal, thank you for taking the time to leave a five-star review for us at Penske Toyota. We're more than pleased our Sales Team could meet your needs. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2023

Great customer service Clean environment Smooth transactions Nice and friendly staff Overall, great experience at this facility More

by Lori
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esteban arias
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Mar 05, 2023 -

Penske Toyota responded

Lori, we at Penske Toyota are so pleased that you experienced great customer service, a clean environment, smooth transactions, were met by nice and friendly staff, and overall, you had a great experience while at this facility. Thank you for the 5-star review. If you need further assistance, please let us know, and one of our qualified staff members will contact you.

March 03, 2023

My cars have been serviced by this deaship since 2000 with NO problems . Good communication between service writt and customer More

by jjweidner44
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
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Mar 06, 2023 -

Penske Toyota responded

Thank you very much for leaving us this perfect 5-star review! We're glad to learn that you are consistently impressed with the hard work and communication of our Service Team here at Penske Toyota. Thank you so much for being one of our valued guests, and we hope you continue to visit us for your future automotive needs.

March 02, 2023

This dealership ALWAYS takes care of me. I love and appreciate how honest they are and arent pushy about doing services you dont really need. I personally never get the idea that they're jus More

by Christinamota07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Mar 03, 2023 -

Penske Toyota responded

Our Sales Team here at Penske Toyota is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

March 02, 2023

We had a GREAT experience. ....both men who helped us did a terrific job!! Salesman AND the gentleman who helped us with financing....(both friendly and efficient. ) More

by Memf1951
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
we did not work with them
Report | Print
Mar 04, 2023 -

Penske Toyota responded

We here at Penske Toyota are happy to learn our Sales Team provided friendly and efficient customer service during your visit. Thank you for taking time out of your day to leave us this great review. Let us know if we can be of any assistance down the road.

March 01, 2023

This dealership is beyond great for customer service. I’ve been helped for all the needs of mine. I highly recommend this dealership. More

by Hector.247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
Report | Print
Mar 02, 2023 -

Penske Toyota responded

Hello, Penske Toyota wants to thank you for your outstanding review. We appreciate learning about your satisfactory experience, and we welcome you back anytime.

February 28, 2023

Excellent customer service and very friendly staff. Purchase was extremely easy and quick and Daniel provided outstanding assistance! More

by Sandra Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vidales
Report | Print
Feb 28, 2023 -

Penske Toyota responded

It brings us joy to receive your five-star rating and review, Sandra. We'll be sure to let our Service Team here at Penske Toyota know about their accommodating great service.

February 28, 2023

I came to do service on my car here. It took about 2 hours but they have a big waiting room. The wifi is kinda slow but it works. More

by Daisy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
Mar 01, 2023 -

Penske Toyota responded

Daisy, thank you for taking the time to leave us this positive review. We are pleased to see that you enjoyed our waiting room while you were having your vehicle serviced with us. We hope we can earn an additional star from you on your next visit. Please do not hesitate to contact us at Penske Toyota if you need assistance with anything else. Have a wonderful rest of your day.

February 27, 2023

Fast service and well informed service tech. Turn around was quick even without calling in a time or day. More

by VictorV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Feb 27, 2023 -

Penske Toyota responded

We are pleased to see that your most recent service visit with us at Penske Toyota was such a good one. Thank you for the 5-star review. Our Service Team is thrilled to see they could meet and exceed your expectations on this visit.

February 27, 2023

Fast service and great customer service, very friendly employee helpful . No long wait. Great experience More

by ms.katherine.vasquez@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Feb 27, 2023 -

Penske Toyota responded

Katherine, thank you so much for choosing Penske Toyota. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

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