Back

Penske Toyota

Downey, CA

4.8
1,524 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,524 Reviews of Penske Toyota

March 11, 2023

Shane Burson and Bao Nguyen were very quick to assess the issues with my vehicle and get it repaired. I am very pleased with the service I received More

by jhurley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Burson and Bao Nguyen
Mar 12, 2023 -

Penske Toyota responded

Thank you for your great review. It is wonderful to know our Service Team was quick to assess the issues with your vehicle and able to get it repaired in a timely manner ensuring you had a pleasant experience here at Penske Toyota. Don't hesitate to reach out to us for any future needs, we are here to help.

March 09, 2023

Yesterday I took my 4Runner in for service to Penske Toyota of Downey and I met with the Thomas Arthur my service provider. He made sure that I got the best service at the best price. He makes sure that More

by Frank M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur 5 stars
Mar 11, 2023 -

Penske Toyota responded

Thanks for the five-star review, Frank. Here at Penske Toyota, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

March 09, 2023

Costumer service at Penske Downey was great from sales to the finance office and the service department. More

by g1twelve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wu tang
Mar 11, 2023 -

Penske Toyota responded

Hello! Thank you for taking the time to share this excellent feedback. We are thrilled to know that you received 5-star customer service from our Sales and Service Departments here at Penske Toyota. We hope to be of assistance to you again.

March 08, 2023

Excelente servicio y atención al cliente! !! Me trataron muy bien y con amabilidad .Recomendado 100% More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Mar 08, 2023 -

Penske Toyota responded

Hola, Luis. Gracias por elegir ver a nuestro equipo de servicio aquí en Penske Toyota; Su calificación y revisión positivas realmente alegraron nuestro día. Apreciamos su negocio y esperamos verle de nuevo.

March 08, 2023

Excellence in customer service and service satisfaction. Have been a valued and satisfied customer for for the past 8 years and nothing has changed in terms of above excellence is customer service and the t More

by maynardmartin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 09, 2023 -

Penske Toyota responded

We are very glad to have provided you with such a positive experience here at Penske Toyota. We hope you continue to choose us for all your automotive needs. Take care.

March 07, 2023

Satisfied happy with the purchase I will recommend this place excellent service Lynh always been very helpful More

by Liliana.urzua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynh
Mar 09, 2023 -

Penske Toyota responded

Liliana, thank you for leaving us this fantastic 5-star review. We are thrilled that you are satisfied and happy with the purchase. Thank you for your recommendation of Penske Toyota and the compliment on our excellent service. We are pleased to have shared this experience with you, and thank you for your overall feedback. We appreciate you as a customer and your business. Should you need assistance with anything else, please get in touch with us at Penske Toyota anytime. Have a fantastic rest of your day.

March 06, 2023

Israel and Josie were very helpful. They made the purchase process very easy and efficient. Nancy in the service department was also very helpful and responsive when I brought my car in More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel
Mar 08, 2023 -

Penske Toyota responded

We really appreciate your great rating and review, Maria. Our Service Team is pleased to learn that they were able to assist you efficiently. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

March 06, 2023

Excellent location and service. The service people department are always friendly and helpful. The waiting room is always clean and I was able to use the wifi. More

by 451callao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Mar 08, 2023 -

Penske Toyota responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Penske Toyota know about their accommodating great service.

Mar 08, 2023 -

451callao responded

Keep up the good work! Thanks for your help!

March 05, 2023

I had a great experience. Staff was friendly and had good customer service. Would highly recommend to everyone. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose cortez nancy velasco, Sean Weaver
Mar 07, 2023 -

Penske Toyota responded

Hello Claudia, we are glad you enjoyed great customer service working with our Service Team at Penske Toyota. Thank you for your positive review and recommendation. We are here if you need any further assistance.

March 05, 2023

Danish Khan is a great sales man. This is the second Toyota vehicle we have purchased from him. Penske Toyota dealership meets customer needs. More

by sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANISH AND JASON
Mar 06, 2023 -

Penske Toyota responded

Sal, thank you for taking the time to leave a five-star review for us at Penske Toyota. We're more than pleased our Sales Team could meet your needs. Please don't hesitate to reach out if there's anything additional we can do for you.

...
46
...