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Penske Toyota

Downey, CA

4.8
1,521 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,521 Reviews of Penske Toyota

June 26, 2023

My Service Advisor Thomas Arthur is so helpful every time. He’s knowledgeable, thorough and professional. Great experience every time! More

by Rose D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 26, 2023 -

Penske Toyota responded

Hello Rose, we are excited to read that our Service Team was professional, knowledgeable, and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Penske Toyota.

June 26, 2023

Thanks very much for your serviced and I will be return for my next time More

by juandanielcv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 26, 2023 -

Penske Toyota responded

We are glad you enjoyed great customer service working with our Service Team at Penske Toyota. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

June 26, 2023

The staff at Penske have always been professional and pleasant to work with and I would highly recommend them More

by Bjcolon1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laura, Tony Colon , Tang
Report | Print
Jun 27, 2023 -

Penske Toyota responded

We are thrilled to learn that our team at Penske Toyota is always professional and provides you with a pleasant experience. We greatly appreciate you taking the time to leave us this five-star review and look forward to seeing you in the future.

June 25, 2023

Everyone was very helpful and polite. It was a normal wait time for my oil change. They have good promotions. And my car even got a wash. More

by Lorenalimon1993
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Jun 26, 2023 -

Penske Toyota responded

We are excited to read that our Service Team was polite and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Penske Toyota.

June 25, 2023

Customer service was good and waiting line did not take long. Very helpful and courtious More

by Mifamiliaquerida4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt give their names
Report | Print
Jun 26, 2023 -

Penske Toyota responded

Thank you for your business and feedback! We are so glad that you were met with courteous assistance during your visit at Penske Toyota and it would be our pleasure to assist you again someday.

June 25, 2023

The service was fast and Brandon Martinez was knowledgeable and pleasant, it was a good experience. More

by Jacqueline.avalos
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Jun 26, 2023 -

Penske Toyota responded

We are excited to read that our Service Team was quick, pleasant, and knowledgeable ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Penske Toyota.

June 24, 2023

Excellent service with great customer care. Accessible location near Stonewood shopping center including food court. More

by ruelas.june80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jun 25, 2023 -

Penske Toyota responded

Hi Ruelas, thank you for your kind review. We are so glad that you had an excellent experience with great customer service at Penske Toyota and it would be our pleasure to assist you with anything else.

June 20, 2023

Would really recommend this place for service as it’s always never letting me down More

by nicholas15
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jun 20, 2023 -

Penske Toyota responded

We are glad you enjoyed a great experience working with our Service Team at Penske Toyota. Thank you for your positive review, recommendation, and for trusting us with all of your automotive needs. We are here if you need any further assistance.

June 20, 2023

The shop was very busy clean and friendly. I would’ve liked for shuttle service to be available again like in the past. The advisor Jasmine Berumen was very nice polite and timely. More

by gabrielchavez586
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Jun 21, 2023 -

Penske Toyota responded

Hi Gabriel, thank you for your kind review of Penske Toyota. We are ecstatic to learn that you had a timely and friendly experience with our Service Team and it would be our pleasure to assist you with anything else.

June 19, 2023

Amazing Service. Agent Richard Tee had great insight on the problem. Great satisfaction always as costumer. More

by priyanka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Jun 19, 2023 -

Penske Toyota responded

Thank you so much for sharing your positive review about us here at Penske Toyota. Please don't hesitate to reach out if there's anything else our Service Team can do for you. Have a great day!

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