Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,521 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,521 Reviews of Penske Toyota

July 05, 2023

Service at the dealership is always prompt and efficient. Richard Te is always helpful and provides great support. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Te
Report | Print
Jul 06, 2023 -

Penske Toyota responded

We are excited to read that our Service Team was prompt, efficient, and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance here at Penske Toyota.

July 05, 2023

I loved the service from the sales person . She was very nice , and explained everything really good. More

by sacramento_71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Huerta
Report | Print
Jul 06, 2023 -

Penske Toyota responded

Thank you for your amazing review. We are happy to learn that you received great service from our Sales Team at Penske Toyota and it would be our pleasure to assist you again someday.

July 04, 2023

Great service, fast too. Would recommend to anyone who has a Toyota. Brian helped me and was very professional and to the point, told me everything I did and didn’t need with More

by rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
Jul 04, 2023 -

Penske Toyota responded

Thank you, Rafael, for the glowing review. Our Service Team here at Penske Toyota is proud to read that you had a professional and smooth experience with us. If we can do anything else to assist you, please feel free to contact us again.

July 03, 2023

I like the good service for car; the seller explained everything about what my car’s job done today. More

by Victor Robles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 05, 2023 -

Penske Toyota responded

Hello Victor, thank you for your amazing review. We are so glad that you received informative assistance at Penske Toyota and it would be our pleasure to assist you with anything else. Take care.

July 01, 2023

The Service was good and they explained the service that was needed to my car. More

by Delarosa.angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 02, 2023 -

Penske Toyota responded

Hi Delarosa, thank you for your kind feedback. It is wonderful to know that our Service Team provided you with informative service at Penske Toyota and it would be our pleasure to assist you with anything else.

July 01, 2023

Always great service every time I visit I get treated great and with respect. Thank you More

by Yesenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 03, 2023 -

Penske Toyota responded

Thank you, Yesenia, for your positive five-star rating of how great a service we provide here at Penske Toyota. We appreciate your continued loyalty and are happy to know our amazing Service Team always treats you with respect. If there is anything we can do to assist, please let us know.

July 01, 2023

My truck was ready after 3 hours no one call me to let me know till I ask More

by Abelardojuarez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr Huerta
Report | Print
June 30, 2023

Went for another visit for an oil change as all other experiences have been delightful. I can always count on Penske Toyota for my oil changes. Thank you Cesar yet again for your help on my car. Very muc More

by brenvale06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Jul 01, 2023 -

Penske Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Our Service Team is thankful for you choosing Penske Toyota as your first choice for your oil change.

June 28, 2023

Best customer service, not even a Lexus dealer is close, but Thomas Arthur is the best as always. More

by hgarciai
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 29, 2023 -

Penske Toyota responded

We are thrilled to have you as a valued customer and are glad our team provided you with great customer service. Thank you for coming to see us here at Penske Toyota.

June 26, 2023

Great customer services really recommend it, got my oil change and tire pressure checked and a free car wash More

by estefaniac71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 27, 2023 -

Penske Toyota responded

Hello, thanks for taking the time to leave this amazing review! We value great service that goes above and beyond for our customers here at Penske Toyota, we're happy to know our Service Team offered a free car wash after your oil change and tire pressure check! Please feel free to reach out with any of your future automotive needs. Have a wonderful day!

1
...
34
35
36
...
153