Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,518 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,518 Reviews of Penske Toyota

July 31, 2023

Whenever I take my car to service, he attends me very well with efficiency excellent service More

by Carmensevilla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard T
Report | Print
Aug 02, 2023 -

Penske Toyota responded

Thank you for your continued loyalty to Penske Toyota and for your trust in our Service Team to be attentive to your needs and work efficiently to provide you with excellent service. Your positive five-star review is greatly appreciated.

July 29, 2023

I don’t liked next time I’m not go to dealer service thinks not right More

by Chicaly23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
July 29, 2023

Always the staff service is really good. Loved it. The orientation cover my needs , it is very nice . More

by sacramento_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Jul 30, 2023 -

Penske Toyota responded

Hello, we are grateful you took the time to leave this positive review. It's great to know that our team does an excellent job at what they do. We look forward to assisting you again at Penske Toyota.

July 29, 2023

Always great service, on time and quality work. Service rep Thomas Arthur is the best! More

by Jdhodgson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jul 31, 2023 -

Penske Toyota responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Penske Toyota pleased with our high level of customer service. Your business is valued and thank you for trusting us with your automotive needs!

July 28, 2023

Thomas in the service department is amazing! He was friendly, helpful and patient and took care of all my concerns. More

by PoohBear2882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 29, 2023 -

Penske Toyota responded

We are honored you took the time to leave us a positive review. It is pleasing to know that our friendly Service Team was helpful and took care of all of your concerns. Should you need anything, please don't hesitate to reach out to us at Penske Toyota.

July 28, 2023

Great customer service from Isidro and Jasmine and thank you for washing my car as well More

by Juliet Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro and Jasmine
Report | Print
Jul 30, 2023 -

Penske Toyota responded

Hello Juliet! Thank you so much for your great review and visit to Penske Toyota. It's wonderful to know that we could make your service visit and get your vehicle washed something to remember. We'll be sure to let our Service Team know how awesome they are and how well they did with your great customer service experience!

July 26, 2023

Pensky toyota have a great service. Friendly staff. I have taken my cars to this place, and always have great service. More

by Rociogarcia197634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 26, 2023 -

Penske Toyota responded

We are thrilled to have your perfect five-star review of your experience here at Penske Toyota. We are grateful to have your continued loyalty and for your trust in our Service Team to provide your vehicles with great service. Thank you for your business and should you need anything else, come back and see us again.

July 26, 2023

excellent customer service and provide free car wash free coffee nice waiting room. Thank you all. More

by yuelingnye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 27, 2023 -

Penske Toyota responded

Thank you for your amazing review. We are so glad that you received excellent service during your visit at Penske Toyota and it would be our pleasure to work with you again someday. Take care!

July 26, 2023

The experience was great, my service advisor did an amazing job. Thanks to all the service personal. More

by Alexis Pina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
Report | Print
Jul 27, 2023 -

Penske Toyota responded

Thank you, Alexis! We are excited to have you as a customer of Penske Toyota and are appreciative of your amazing five-star review. Be assured that you can always expect that same level of service, no matter what you need help with. We appreciate your business and hope to see you again soon.

July 26, 2023

From the moment we arrived, we were greeted in a welcoming manner. After going to several dealerships, this dealership had the car my family wanted in stock. Our sales Rep Armando Medina was very kn More

by Benigna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Medina, Vu Trang
Report | Print
Jul 27, 2023 -

Penske Toyota responded

Hello, thanks so much for this great review! It is so great to know our Sales Team greeted you in a welcoming manner. Knowledgeable assistance and a wide variety of options are always valued here at Penske Toyota. It is so great to know you received superb service during your visit here. We look forward to seeing you back soon.

1
...
30
31
32
...
152