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Pearl Chrysler Jeep Dodge Ram - Service Center

Peotone, IL

4.5
201 Reviews

201 Reviews of Pearl Chrysler Jeep Dodge Ram - Service Center

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January 19, 2025

Amazing customer service. Always go above and beyond to get you what you want. Highly recommended More

by Drags8831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Milliron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOE STRIMEL
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Pearl is always a pleasure to work with from the service writers to the technician’s to the cashier I will continue to bring our families cars here More

by VJG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross
January 14, 2025

Very pleased with the service received when taking both of my Jeep Wrangler in for service, Excellent customer service.. More

by BIGDOGS7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Milliron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Koester
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Very nice friendly people and great service for our automobiles . Pleasure to make the drive and get a great service done always! More

by M.GIGGLEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Milliron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blayne Grassle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Skidmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

They are a family dealership that has a personal touch. Their service department has always been quick and honest. More

by LMCFARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service
January 03, 2025

I have had the car for over a year and I I have had the car for over a year and I brought it in about six times, because the screen goes blank and they cannot figure out what is wrong. I now have to bring More

by DAN.FEENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blayne Grassle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Pearl Chrysler Jeep Dodge Ram responded

Dan thank you for the review. This is how we get better as a company. I talked with the Service Manager and he will be reaching out to you. Radios can be very Frustrating now a days with all of the electronics in a vehicle. We want this to be fixed for you as bad as you do but our hands are tied some. We will continue to do the best we can with getting this resolved but their is a process we have to go through with warranty on a radio and we do understand how it can be frustrating. As far as loaner vehicles go we only have so many loaner cars that we can loan out. So we try and schedule jobs that we need to keep a car when we have a loaner available but this is not always the case. Rob will be reaching out to you to see what we can do more to help out.

December 27, 2024

Very polite. They know what they’re talking about. I feel like they’re not trying to add on something that doesn’t need to be fixed. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Sparks
December 21, 2024

They were accurate in diagnosis, and timely in the execution of repair. I was met by courteous personnel who explained my problems and what solutions were available to me. More

by T-SAUCH
Recommend Dealer
Yes
Employees Worked With
Russ in service
December 21, 2024

Always have had a good experience when I take my vehicle to Pearl. They listen to my concerns without trying to rush me. More

by KEMM556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with service department employees only. Russ and Rob.
December 21, 2024

Bad service! My dash was disassembled Not put together properly Bottom of center console will not open Broke an electrical connector for start stop battery And kn More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Bankowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
1
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