Nick Wagner

BUYER BEWARE. This dealership does not stand behind the vehicles they sell. I bought a "CPO" Dodge Durango that was a demo to the finance manager or at least that This dealership does not stand behind the vehicles they sell. I bought a "CPO" Dodge Durango that was a demo to the finance manager or at least that is what I was told. The vehicle supposedly "Inspected" but it needs $2700 worth of brake and rotor repairs. This quote came from a local Dodge dealership that said the car had been "driven hard as xxxx". I go to Pearl to get some sort of assistance and all they will tell me is they stand by their "inspection". The car was purchased at 24,236 miles and I received the quote at 24,547 miles. There is no way this amount of damage was done in those 300 miles. I may have to pay for these repairs, but everyone will know about it in the meantime including Dodge directly. I need to know what the "Certified" means in Certified Pre-Owned. I also asked for the paperwork for the certification and the "inspection" that was completed and have not received a response on that. More

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Pearl is always great to work with, whether it’s service or sales. Purchased my last 2 vehicles through Pearl and have had all service done. or sales. Purchased my last 2 vehicles through Pearl and have had all service done. More

by Sinishc Verified Customer Verified Customer

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Great customer service! Clean and friendly environment!!! The team got my car fixed and ready in a timely manner!! Great place! Clean and friendly environment!!! The team got my car fixed and ready in a timely manner!! Great place! More

by tracymwilliams9 Verified Customer Verified Customer

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Best deal I made so far with a dealership! Everything went smooth, test driving to the paper work! Thank you guys! Everything went smooth, test driving to the paper work! Thank you guys! More

by alenhodzic00 Verified Customer Verified Customer

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Simply Brilliant… staff is enjoyable to deal with… and knowledgeable on their product…over and beyond… to answer any questions.. knowledgeable on their product…over and beyond… to answer any questions.. More

by ssparkyaz Verified Customer Verified Customer

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They were very helpful, put in the time and work to secure my new vehicle purchase. secure my new vehicle purchase. More

by kcooper321 Verified Customer Verified Customer

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Fantastic communication and efficiency! I appreciate the availability that this dealership has! Best in service and sales around. I appreciate the availability that this dealership has! Best in service and sales around. More

by jillian15 Verified Customer Verified Customer

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They are knowledgeable and fast when you have an issue with your vehicle and easy to work with when it comes to scheduling appointments. with your vehicle and easy to work with when it comes to scheduling appointments. More

by Smith51 Verified Customer Verified Customer

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Nick was the gentleman that helped me. He was funny, knowledgeable, easy to talk to , and a very down to earth person. Willing to help in any way possible and would seek out answers from h He was funny, knowledgeable, easy to talk to , and a very down to earth person. Willing to help in any way possible and would seek out answers from his senior colleagues if he wasn't absolute on something. The whole dealerships atmosphere was very welcoming and professional. More

by archimeties89 Verified Customer Verified Customer

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Nick Wagner has to be their best car salesman on the floor! Laid back with just enough perfeshonalism to make you feel right at home. This place the go to if your wanting to get that hometown feeling at floor! Laid back with just enough perfeshonalism to make you feel right at home. This place the go to if your wanting to get that hometown feeling at a dealership. The whole time took such great pride in getting me into something that was more me. Thanks for all your help. Keep up the good work team! More

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