Pearl Chrysler Jeep Dodge Ram

Nice service department keep you up on what is going on with your vehicle. Keep you well informed with your vehicle. Keep you well informed More

They are very helpful and welcoming . There’s no such thing as a dumb question. I like that. There’s no such thing as a dumb question. I like that. More

Chris was thorough in understanding the issues with my new Pacifica. He personally followed up with me by phone and text. He explained the resolution in a clear and concise manner. new Pacifica. He personally followed up with me by phone and text. He explained the resolution in a clear and concise manner. More

Salesman Nick Wagner was awesome! I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** More

Excellent customer service. Clear communication and quality work. Would recommend Pearls Service department to anyone Clear communication and quality work. Would recommend Pearls Service department to anyone More

I recently purchased a 2025 Jeep Wrangler, and while the initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and the day before arrival, I attempted to get an update but was told by Nick that he was too busy to answer calls. Upon delivery, the vehicle arrived with damage. I immediately called and texted Nick, but received no response. After waiting over four hours, I contacted the dealership directly and asked to speak with the sales manager. Kevin eventually took the call and assured me that Nick would follow up. Unfortunately, I never received a call—only a delayed text message from Nick. To date, the damage to the vehicle’s door remains unresolved, and the dealership has provided only excuses without taking any clear steps to address the issue. Additionally, the vehicle arrived without the included tool kit. I informed Nick of this via text, as he continued to ignore phone calls, and I am still waiting for a resolution. This experience has been deeply disappointing, and I would not purchase another vehicle from this dealership. I intend to escalate the matter to the owner, as this level of unresponsiveness and lack of accountability is not what I would expect from a professional dealership. More

Great service from the service team! They did more than I expected. Blaine and Rob were awesome. They did more than I expected. Blaine and Rob were awesome. More

Everything was great. Quick and efficient service department. It was easy to set an appointment and get in quickly. Work was done right the first time. Quick and efficient service department. It was easy to set an appointment and get in quickly. Work was done right the first time. More

I always have a great experience every time I visit this dealership. It’s easy to make an appointment and once I come in for it they always are quick and efficient. Everyone is friendly and helpful, which i dealership. It’s easy to make an appointment and once I come in for it they always are quick and efficient. Everyone is friendly and helpful, which is very important. More

Easy to Make an appointment-great service-my appointment went quickly and I was on my way within 40 mi went quickly and I was on my way within 40 mi More